Additionally, this aircraft offers "Channel 9," United's live Air Traffic Control feed. Thats because I all but wiped out my Capital One miles balance to book a one-way flight on Singapore Suites from Frankfurt (FRA) to New York (JFK). There were 3 other London flights in the boarding area, and all had been delayed. I know that British Airways Terminal 7 quite well. Roasted halibut with arrabbiata sauce, shaved fennel, and pickled onions. In-flight-entertainment included a library of movies, TV shows, games, and streaming audio. I did not have time to sit down, but the selection of hot and cold food at breakfast was good with both continental and English breakfast available. including a detailed look at the Polaris section and economy, TPG and I tried on the preview flight in February, Touring Uniteds First 767 With the New Polaris Business Seats, Uniteds 767 With the New Polaris Business Seats Launches From Newark Friday, First Look: Uniteds New Polaris Business Seats on the 767-300, Do Not Sell or Share My Personal Information. I missed the flight attendant the first time around, so I pressed my call button. For more information on our advertisers, see here. Each seat has two USB rapid charging ports, a power plug, and cabinet for personal storage (not big enough for a laptop computer). Flight review: United B767-400ER Polaris business class. Things sped up quite a bit at this point, with cheese and Port wine arriving 15 minutes after the entree. I remembered that I had 25,000 Aeroplan points from a flight back in 2020 that I had to cancel due to the coronavirus pandemic. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). There are three versions: with three classes of service (first, business and economy), two classes, economy class. I also liked the tuna appetizer. For example, there was a not a dedicated TSA PreCheck line. A friend encouraged me to ask a flight attendant before takeoff for a mattress pad, which made my comfortable lie-flat seat even plusher. In terms of what was the best seat I was divided. That said, with only a fruit cup (too much sugar, I skipped it), blended yogurt (too much sugar, I skipped it), and biscuit (too much sugar, so I took it home for my son), I asked if I could have some sugar in the form of French Toast with vanilla glaze. The crew then came round twice offering a pre-flight drink and I asked them to take my jacket. The colonial #architecture of #mumbai is stunning. Which of Uniteds 767s Will Get the New Polaris Seats? If you fly business class on United Airlines, you will truly enjoy your experience . The salmon was juicy and fresh, and the greens were a nice touch. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Copyright document.write(new Date().getFullYear()) Live and Let's Fly All Rights Reserved.Unauthorized use and/or duplication of this material without express and written permission from this sites author and/or owner is strictly prohibited. Opinions and recommendations are ours alone. The IFE system also has a good choice of movies and TV if you want to watch on the screen in the seat in front of you. It was a nice touch and shows how dedicated Captain Jackson is to his position. I know). Of course, in addition to the new seat, all international flights also offer the Polaris "soft product," which includes improved food and beverage offerings and Saks Fifth Avenue bedding. I arrived at Newark Airport on a hot evening a couple of hours before my 10 p.m. flight. Because I booked this flight less than 24 hours before departure, TSA flagged me for "random" security screening yes, I got the dreaded SSSS, for my return flight as well. Seat 1A was used by the flight crew so will normally not be available. After a slight delay with the jet bridge we were in the terminal and quickly towards immigration. The seats of the business first class consists of 6 rows of seats that have 2-1-2 configuration. Many of the credit card offers that appear on this site are from credit card companies from which we receive financial compensation. Normally, award flights on Star Alliance partners from the East Coast to Europe via Air Canadas Aeroplan program cost around 60,000 points, plus the cost of taxes and fees. I also got United's latest amenity kit, which sports all of the essentials (detailed in full here). If you're planning to sleep, I highly recommend eating before the flight or requesting "express dining," where a flight attendant will deliver your meal all at once shortly after takeoff. Each year he travels more than 200,000 miles by air and has visited more than 135 countries. Read more 767-300 ER 767-300 ER V.1 767-300 ER V.2 767-400 ER V.1 767-400 ER V.2 Aircraft specifications Cruise Speed: 540 mph Propulsion: Two Pratt & Whitney PW4060 turbofan engines, rated up to 63,300 pounds of thrust each. I also knew that my points balances, both transferable and those with an airline, were running low. The 16-row, 46-seat cabin is good news for award travelers, as it means more business-class seats (and therefore hopefully more award space), but expect service to be slow with that many passengers. Dinner was offered after takeoff, a choice of butternut squash ravioli or lobster mac & cheese. That was the case for this flight. Disclaimer: Any comments listed below are not from the bank advertiser, nor have they been reviewed or approved by them. That big block time is not just United padding its schedule, but the to account for the congestion at JFK. I arrived at Heathrow T2 at 0635 for my 0755, eight-hour flight to Newark (UA883). The new Polaris seat has a good size pillow quilt/duvet provided by Saks 5thAvenue. Review: United Airlines 767-400 Business Class Newark - Honolulu Matthew Klint September 23, 2022 52 Comments Earlier this year I had the chance to take a brief trip to Hawaii with a very special flyer. See what a point or mile is worth with our appraisals of a loyalty programs currency, based on redemption values. There is one cabin of business class with a 1-1-1 configuration (A, D-F, L) with all seats having direct aisle access the seatmap can be seen on the version 3 tab here. Longtime United flyers will remember that Channel 9 used to be the home of Air Traffic Control communications. I didnt bother much with the Wi-Fi or inflight entertainment after meal service in favor of heading straight to bed, but the service was decently strong and the IFE crystal clear. Theres plenty of seating space for a variety of needs. It's everywhere on United's website, on the planes, in the airport terminals and even plastered along the walls of the jet bridge. By this point, I had been up all since 3:00AM and was quite tired. Propulsion:Two Pratt & Whitney PW4060 turbofan engines. Wingspan:Information not available right now. As always, some of the best view from the flight are out the window: I was a bit concerned that with a business class cabin so large (and nearly full) service would really drag on. Your guide to United seat maps and fleet information, use this before you book or take a flight. I heard the breakfast service about an hour before the flight was due to land and as I woke was offered breakfast. Apart from the turbulence once asleep I slept well and was surprised by how quiet the food service was. The disadvantage of the centre seat is that there is an aisle on both sides and I was not sure whether this would increase the likelihood of being knocked it certainly looked a bit isolated particularly as so many airlines now have formats in reverse of 1-2-1. After dinner, mango sorbet was offered, though I skipped it (too much sugar). It was served with mixed nuts, a salad with fennel and mandarin oranges, and a bread roll. Space Tourism Gets Closer With SpaceX Starship Launch Monday, Review: Tin Building by Jean-Georges (New York City). This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). The best way to describe the EWR Polaris lounge stunning. A great improvement on the previous seat and with good quality IFE and even the choice of wifi if you want to pay for it. 30 minutes after that (now an hour and 45 minutes after departure), the flight attendant brought my tray and appetizer. Upgraded Points, LLC uses reasonable efforts to maintain accurate information on the site and prior to applying for any credit card offers found on UpgradedPoints.com, all visitors should review other features of such credit cards including but not limited to interest rates, annual fees and transaction fees, and should determine the suitability of such credit cards considering their own individual financial position. The seat is fully flat with a width of 20.6 inches and a length of six foot three inches. The bread wasn't warm enough, but the salad was interesting and fresh. These are usually vastly superior to those offered in economy class which may not include free meals at all on some flights. When I arrived to put my name down, I was told that the restaurant was packed for reservations, but if I sat close to the entrance (still in the lounge area), Id be able to be served. This flight's culinary adventure began with an offer of Champagne, water or another beverage of choice prior to departure. Expect to pay $200+ each way for transcontinental travel on United if you buy in advance. This flight is billed as serving breakfast and this service started at 0845. Aeroplan points are among the easiest to earn, as the program is a transfer partner of American Express Membership Rewards, Bilt Rewards, Capital One Miles, Chase Ultimate Rewards, and Marriott Bonvoy. Travelers flying United Polaris are not permitted to bring guests. 10 across Y on the 777 is the absolute worst. Its a gorgeous seat and features a flappable headrest to cradle your head and a crystal-clear screen for watching shows or the flights progress. I am so excited tha, I greatly miss the @lufthansa #747-8 at @flylaxair. While United will win no points for presentation, it was fairly tasty. Wifi is available during the flight at a cost of $33.99 for the whole flight or $18.99 for an hour. He was not pleasant, making me more impressed by the way the FA handled him. Even though this was over a week since the inaugural flight, Captain Brian Jackson, the Chief Pilot at LAX, was waiting outside the boarding door to greet every passenger and hand them a special postcard to commemorate the launch of this new service. The United Lounge is by gate B46. United flies five times a day to New Yorks Newark airport. Instead, United is on the opposite side in an area that (if I recall correctly) used to be used by British Airways. Service started quickly with a drinks (and nuts) offering just 20 minutes after take off. Terms apply to offers below. I loved listening to pilots speak to other pilots and the tower. I joined its inaugural flight from Newark to London last night, and found both cabins to be very impressive I'm still in awe that this is a 26-year-old bird. This was a spur-of-the-moment study trip for me, something I got quite accustomed to doing during the pandemic. The final fleet to receive the Polaris cabins, the Boeing 767-400ER, is finally undergoing a nose-to-tail retrofit project that includes an all-new onboard experience. On many routes to Europe, including this flight over to London, United flies one of the biggest business class cabins you'll find in the skies. You can also connect your device to unitedwifi.com to get complimentary access to selected partner sites such as Hyatt and the United Private Screening where you can stream a range of films and TV to your device. Each seat has a 15-inch HD touchscreen with loads of on-demand movies and TV shows. It was bigger, but packed, and hard to find a seat. is Editor-at-Large at TPG, with contributions ranging from articles digging deep on loyalty programs and credit cards to delivery flight coverage to drone photography and much more. There was also a blanket but I did not need that as I used the duvet. This review covers both legs of the journey. See the features of the B767-400 aircraft equipped with Seatback On-demand Entertainment. She didn't spot it initially, apparently, so I pressed it again and she appeared right away. Service was priced at $7.99 for one hour, $11.99 for two hours and $22.99 for the entire flight. As Turkish Airlines Brings Back Onboard Chefs, Is A Real Glass Too Much To Ask For On U.S. Carriers? This site does not include all credit card companies or all available credit card offers that are on the market. LAX-based flight attendants were friendly, though not overly-proactive with offering beverage top-ups. There's ample surface space on the left-hand side of the seat. I was nervous about arriving at Heathrow after reading the horror stories about flying into the United Kingdoms largest airport this summer. This. For more information on our advertisers, see here. Our departure ended up being delayed by 30 minutes, due to heavy tailwinds that would bring us to London in just five hours and 56 minutes. This is a huge business class cabin. Boeing 767-300ER (76C) Layout 3 : 31: 17.3: Standard: On-Demand TV: All Seats: AC Power: No . Provided by seatmaps.com. This was fine with me, so I ordered another glass of Champagne and placed an order for the salmon and rice. Delays, cancellations, and last-minute product changes have marred the travel industrys comeback from the coronavirus pandemic. Underseat foot room (with storage for shoes or a laptop underneath): I do miss the large duvets on premium transcontinental routes, but the current throw blankets are still comfortable to curl up in. One of the most pressing complaints from United premium-cabin passengers is that these aging seats provide inadequate privacy. Later on in the flight, a snack basket was offered. An Overnight Airline Bump I Simply Could Not Take, Passenger Of Size Demands Larger Seats On Taxpayers Dime, Starbucks Barista Agitated By Delta Air Lines Serving Starbucks Coffee, The Tragic Death Of A United Airlines Flight Attendant, American Airlines First Class Passenger Dragged Off Plane After Demanding Pre-Departure Beverage, UPDATE: Delta Air Lines Strands Senior Citizens In Middle East After Absurd Schedule Change, Review: Stephanies Boston Logan Airport (Priority Pass Restaurant). The 39 lie-lat pods on the 767-400ER are all forward-facing in a 2-1-2 configuration. This ended up being nearly identical to the "Asian fusion chicken soup" TPG and I tried on the preview flight in February I'm not sure why they switched up the name, but it was just as delicious as last time. That redemption cost 143,500 Singapore KrisFlyer miles, which youll read about in a second review. I therefore had the choice of a pop-up lounge (by gate 124 and nearest to my gate) or the permanent United Club (at gate 74) which was furthest from my gate. Behind the . I declined but it included yoghurt, croissant with jam, cookie, a bowl of seasonal fruit, cereal and a hot option Southwestern omelette (pepperjack, blackbeans, bell pepper and corn) served with chicken sausage, potato, black beans and corn. While all seats are comfortable, I recommend odd-numbered window seats (A or L), as these provide the most privacy and give you 2-3 windows instead of just one. The lavatory included Sunday Riley skin products as well as a stain remover. The range of the model is 9.7 thousand kilometers. There was a small cupboard to store the noise cancelling headphones with a mirror on the back of the door. I was then surprised that there was a trolley served dessert offering of cheese assortment, ice cream sundaes or what is billed as sweet treats and included macaroons and cake. As a result, the purser didn't end up stopping by for my order until 30 minutes after departure, at which point I ordered the spicy chicken, with the beef short rib as my backup. Upstairs, I found our gate right outside the (shuttered) British Airways Concorde Room. If you've flown United this year, you've probably see the airline's Polaris branding. Any and all options, reviews, comments and analyses are the responsibility of the author(s) and not any Advertiser or credit card issuer. There's a perfectly serviceable pop-up lounge available, but it's nothing special. Since I was traveling alone today, I took advantage of the 2-1-2 cabin configuration to assign myself a private seat in the center. This 767-400ER featured 39 Polaris business-class seats, each capable of going fully flat. I also snapped some pictures of the Premium Plus (premium economy) and economy class cabins: A small amenity kit was waiting at each seat which included: I did not even open the kit so as not to waste it. The back of the seat had a built-in shoulder strap that had to be worn for take-off and landing. I chose the latter and was tasty and more than adequate as a top up before landing. Unfortunately the mattress covers hadn't been boarded for this flight, but a flight attendant offered me an extra comforter instead, which did the trick. United's premium-heavy 767-300 features a whopping 46 seats in Polaris business class, spread out over rows 1-18 in a 1-1-1 configuration (remember, though, that rows 13 and 14 are skipped). This site does not include all credit card companies or all available credit card offers. Email needed if you'd like comment updates. There are three reasons for this. Coffee is hit or miss on airplanes and today it was strongand greatly appreciated. The crew serve from the galley behind and the galley in front with my row being the last row to be served from the front. I also requested the other desserts, including a "warm" (not warm) cherry pie, a small piece of cheesecake and a chocolate. As of early 2022, United has retrofitted 25 of its 38 Boeing 787-9 Dreamliners. By the time I got to the lounge, there wasnt much left aside from this braised chicken cassoulet and a side of rice. Our opinions are our own, and have not been reviewed, approved, or endorsed by our advertising partners. In addition, as an Amazon Associate we earn from qualifying purchases. If youre unable to get a table in The Dining Room (detailed below), there are self-serve food, drink, and snack stations featuring sandwiches, fruit, and more. I requested the wine tasting, with two reds and one white. That means everyone gets aisle access, but, since all 30 seats are singles, there's no opportunity to travel alongside a companion. And I was also running low on American Express Membership Rewards points after transferring points to Delta SkyMiles for a round-trip flight to the Bahamas earlier this summer. Matthew, I believe its 46, not 48, Biz seats on these 767-300s. All they needed was a bit of pineapple and a cocktail stick to take me back to the 1970s. By continuing to use seatmaps.com you will be agreeing to the website Terms and Conditions, the Privacy Policy, and the Use Of Cookies while using the website. The plane pushed back a few minutes late due to ATC at 1912 but we were not airborne until 1945 as the captain announced he was waiting for the final weight manifest from the central computer. Gate agents were on hand to answer questions from anxious travelers, but there wasnt much they could do. This link is to an external site that may or may not meet accessibility guidelines. I was also offered some nuts (which weren't warm) and my choice of sparkling or still water. We may receive compensation when you click on links to those products. The pilots can choose to disable it, and from my experience they usually do, though it was live on this particular flight. I paid the taxes using my Amex Platinum card, earning 5x points on flight purchases. The other Polaris components are present here as well, including the pop-out LED light and sconce. I also received the standard Dasani water bottle. Actually flight time was closer to 5.5. hours. Dubbed United's "High J" planes - a nod to the J fare class used for business class - roughly half the square footage on these Boeing 767-300s is devoted to business class seats. Check here before booking an award fare. For storage there was a small area under the seat in front of shoes and an area beside the seat for small items and a water bottle. That said, when I requested a second cup of coffee it was delivered almost instantly. I recently spent a weekend at the @ventanabigsur. Breakfast was served after takeoff, with a choice between an egg white sandwich (Egg Piadini but I think they meant Piadina) or French Toast. I settled into my seat, 9L. United Boeing 767 Seat Maps. Completely understand how current pricing might not enable these types of day trips anymore, but, having worked in network planning at several airlines, I certainly hope that they can consistently get more than $200 each way for a transcon flight! In short, this cabin is aesthetically pleasing. In short, the retrofitted 767-300ER maintains the 30 business-class seats installed on United's variant with a 2-1-2 configuration, however on this plane, seats are arranged in a far superior 1-1-1. You place your bag on a weighing scale and the machine prints out your boarding pass and baggage tag which is then attached to your bag in the normal way and a member of staff picked up the bag and placed it so it could enter the system. Its a perfect place to unwind ahead of a long flight. A seat in premium economy on 767-300 ER V.1 directly between the main and business class cabins is measurably more expensive than an economy class ticket and often sells at double the price. It will NOT be published. There's also a small storage cabinet it isn't large enough for a laptop, but my camera and other gear fit in there just fine. In This Post: All images credited to Victoria M. Walker unless otherwise noted. . The lavatory included Sunday Riley skin products as well as a stain remover. As it was a night flight I declined. She was formerly the Senior Travel Reporter at The Points Guy. Finally, all seats have a nifty "do not disturb" sign, which you can illuminate by tapping a button on the control panel. Wingspan: 170 feet, 4 inches Go back to top Version 2 (34/24/173) Interior specifications Number of seats Seat numbers The 767-400 has typically been used to destinations such as Barcelona, Madrid, Milan, and Buenos Aires, which represent a hybrid of . But I could not turn down a chance to try Uniteds new service to New York JFK after a five year hiatus. Security screening is still annoying at JFK, with everyone hollering at each other and mixed messages conveyed to passengers. That's still a bit pricey for an economy ticket to Europe, but I needed to book a more expensive W fare in order to be eligible for the upgrade. I was hungry again, even after stuffing my face at the Polaris lounge, and wanted to eat something heavy to fall asleep. Oh yes, and one other thing: Channel 9 (at least in theory). Compare the cost in points or miles to cash, and see which option is best. The plane pushed back on time at 0755 and was airborne within seven minutes. For more on this process, see Which of Uniteds 767s Will Get the New Polaris Seats? Business class is an airline class above economy and premium economy classes with upgraded amenities, service, and seating. The amenity kit on my seat came in a tin covered by a protective plastic bag saying Polaris Business. That means everyone gets aisle access, but, since all 30 seats are singles, there's no opportunity to travel alongside a companion. View the current offers here. 1-1-1 Polaris business class on United's 767-300ER. United has two versions of its 767-300, one with 30 seats in Polaris business class and zero in Premium Plus (premium economy class) and another with 46 seats in business class and 22 in premium economy class. The flight was boarding from Gate C128 which was a minutes walk from the lounge. Wifi is available during the flight at a cost of $33.99 for the whole flight or $18.99 for an hour. United is adding an aircraft with this new business class to the fleet every ten days (either new aircraft or retro-fitting existing aircraft), but it is likely to be summer 2019 before you can be sure of getting it on every flight to/from LHR and Newark. Well, you definitely won't go hungry. This time I still did not score an odd-numbered window seat, but it did not matter: this flight would be all about sleeping. In just a few short months, every single international wide-body jet will feature the airline's Polaris business-class pods. Travelers flying United Polaris on a long-haul international flight can access a United Polaris or United Club lounge at departure, connecting and arrival airports. A comfy seat with good bedding. However, there was another lounge that caught my eye and my stomach. Im 5 feet 8 inches tall and felt like I had enough room (and then some) to stretch out, lay down, and sit up during the flight. United uses its "Hi-J" configured 767 on this route, with a whopping 42 Polaris business class seats and just 56 regular, non-Economy Plus seats (which, size-wise, nonetheless benefit from that aforementioned spacious layout). It was so nice to see the British Airways and ANA jets. I knew an elaborate screening adventure was about to begin the moment a supervisor closed off the checkpoint lane just to process me and my gear: The experience ended up being even more unpleasant than I had feared, so stay tuned for a full report. Provided by seatmaps.com. Then, an hour and 15 minutes into the flight (yes, really it was that long), a flight attendant came by to take my drink order. But the to account for the salmon was juicy and fresh flights in the Terminal quickly! British Airways Concorde Room the seats of the B767-400 aircraft equipped with Seatback on-demand Entertainment a... Packed, and seating other Polaris components are present here as well, including the pop-out LED light and.! Got quite accustomed to doing during the flight at a cost of $ 33.99 the! Concorde Room pushed back on time at 0755 and was surprised by how quiet the food service priced! Fully flat with a mirror on the left-hand side of rice Jackson is to an external that. 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