CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years. The bassinets were sold with a 1-inch waterproof cradle pad. The I-Semble horizontal-mount Murphy bed hardware kit with mattress platform twin size, model #50479, full size, model #53155 and queen size, model #58262 . Serta Mattress Reviews. Consumers should immediately stop using the recalled metal bed frames and contact Zinus to obtain a free repair kit consisting of reinforcing brackets to be installed on the corners of the base, an appropriate tool and hardware, and both printed and video instructions (available at www.zinus.com/requestkit). How Often Should You Replace Your Mattress? It arrived only 3 months after purchase because they said after COVID their production was not up to speed. Once confirmed, owners will get a free replacement including free delivery and disposal of the old mattress. These have been pulled from classaction.org. I would think if Serta is selling a product through a vendor they would provide a customer service # to help. If you have questions about this recall,. I feel Serta is totally taking advantage of buyers! Immediately you notice and have confirmed that the dream mattress your toddler kid sleeps on has been recalled, discontinue its use. The claim from this class action lawsuit against Zinus Mattress and major retailers such as Walmart, Amazon, and Target states that large amounts of glass fibers from these Zinus mattresses can potentially be released into the bedroom. do NOT contact me with unsolicited services or offers He is 6'5" but not heavy set. Serta is also contacting owners directly. Serta do not provide you with a product that they promise and are not fulfilling their own obligations. Recalled models include H004522, H004546, H004548 or H004777 sold between January 2012 and August 2012. The bottom panel has gray non-woven ticking. Serta did not have to help me; they were not obligated to, but they did. Thats why every Serta mattress is backed by Sertas 10-year limited warranty. One lawsuit alleges that fiberglass dust can be dispersed into the air upon removal of the mattress covers, penetrate HVAC systems and subsequently spread throughout entire homes. Recall Alert on Dream Crib Mattress for Toddlers, Upgrades and repairs of defective products, Removal of defective products from the market. if( 'moc.enilnoefiltseb' !== location.hostname.split('').reverse().join('') ) { They were manufactured from July 15, 2021 through August 6, 2021. Buy Now, Pay Later + 120-Day In-Home Trial & Free Shipping, Featuring select materials that are up to 70% sustainable*, Serta Classic Bundle is all the essentials. https://www.cpsc.gov/Recalls/2023/Zinus-Recalls-SmartBase-Euro-Slats-Metal-Platform-Bed-Frames-Due-to-Injury-Hazard. Call 1-888-708-1466 Find a store Overview Details Shipping & returns Feel Medium Support Durable, edge-to-edge support for any sleep position Pressure Relief Plant-based foam contours and cradles your body Cooling A cool-to-the-touch, breathable cover Motion Control Designed to minimize the impact of your partner's movement Made for Despite turning the mattress every 3 months the mattress had started caving in and collapsing on the sides to the point it will dump you off the bed. Consumers should immediately stop using the recalled bassinets and contact DaVinci for a free repair kit that includes new support legs. I researched new beds and decided to roll the dice on the Serta icomfort mattress. It is in warranty and had an inspector come out to review. XPO does not do it that way and ONLY delivers Monday - Wednesday and no evening hours. Description: This recall involves Kikkerland's wireless charger bedside pockets used for recharging mobile phones and devices. Copyright 2022 Consumers Unified LLC. Recycled Fiber Base - Compressed recycled fiber provides a supportive base under the mattress core. The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Many plaintiffs also report the fiberglass reaching the HVAC unit, which can cause damage throughout the entire home. Most of the time, its due to the mattress not meeting flammability standards (which makes it a fire hazard) or harmful materials found in the product. Financing is available with three-, six- and 12-month terms. https://www.cpsc.gov/Recalls/2020/DownEast-Outfitters-Recalls-Folding-Mattresses-Due-to-Violation-of-Federal-Mattress-Flammability-Standard. The recalled charger pockets have the configuration of an expanding v-shaped file folder with a single pocket and a rigid flap that is pivotally attached on one side. For more information and the full report, click here. The mattresses, manufactured in the U.S., were sold at Aarons Furniture, Ashley Furniture, Macys, and Sams Club stores nationwide and online at serta.com from July 2021, through September 2021, for between $500 and $1,000. Serta mattress models include the Perfect Sleeper, iComfort, iSeries and Mattress in a Box. The products at issue were manufactured from Jul. Each mattress was priced between $500 and $1,000. These recalled mattresses failed to meet the mandatory federal flammability standard making them a dangerous fire hazard. Awara Sleep is 13 thick, offering 2 premium support layers, compared to the common 1. They were sold in twin, twin XL, full, queen, king, and California king sizes. https://www.cpsc.gov/Recalls/2022/Elite-Comfort-Solutions-Recalls-Nectar-Premier-Mattresses-Due-to-Failure-to-Meet-Federal-Flammability-Standard-Sold-Exclusively-at-NectarSleep-com-Recall-Alert, Description: This recall involves Serta Perfect Sleeper-branded mattresses. Description: The recalled mattresses have a zipper cover over a foam core. Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics. document.addEventListener( 'DOMContentLoaded', function() { [emailprotected]. Since the warranty expired by the time I realized it, I turned to video help. 1.) The firm is notifying all known purchasers directly. This tool ensures you and your family can have peace of mind. QR Code Link to This Post. ConsumerAffairs is not a government agency. Unsubscribe easily. You may also opt for a Serta bed with a Serta Adjustable Foundation. Paid $3000 Good condition 14in memory foam Always used a cover do NOT contact me with unsolicited services or offers; post id: 7611585996. posted: 2023-04-17 17:01. The prices on Serta's website range from $449 to $1,299 for a queen-size mattress. 15, 2021 through Aug. 6, 2021. I got a rather expensive extra firm twin SERTA Perfect Sleeper mattress and it was fine for the first few months. The date of manufacture in DD/MM/YY, the model number and "Prototype ID: L1" can be found on a white tag sewn into the head of the mattress. Sign up to receive our free weekly newsletter. They are 10-inch, single-sided mattresses with white knit ticking, a blue striped wave design and diamond-shaped quilting on the top surface. What? Unsubscribe at any time. A Washington, D.C., reporter for more than 30 years, Jim Limbach covers the federal agencies for ConsumerAffairs. They say they have a warranty of 10 years, their mattress lasted less than 2 months and they do not want to exchange it. Here the recall involves the two mattress sizes made on two dates; the queen size model made on 27th September 2021 and the King size model on 24th September 2021. The folding mattress is 4 inches high when configured as a mattress. Nectar Sleep is contacting all known purchasers directly. Serta provides long warranties, but some people note durability issues. Called SERTA. I have been back and forth with customer service, they do not even want to talk to you or comply with their own rules. Moreover, it's the mattress company's responsibility to dispose of the recalled mattress. This recall involves Serta Perfect Sleeper-branded mattresses. All Rights Reserved. In the meantime, parents are urged to find an alternate, safe sleeping environment for the child, such as a crib that meets current safety standards. I am currently waiting to hear back from the company I bought it from. With Covid affecting service deliveries, the mattress was delivered only for me to learn that it was not the correct product. Additionally, the manufacturer only offered metal clips to make the frame stronger, instead of offering a refund or new product. These cookies do not store any personal information. If your mattress is indeed subject to the recall, you are eligible to receive a free replacement mattress, including free delivery as well as disposal of the one you originally bought. Question: Add details. U.S. Consumer Product Safety Commission Twin mattresses and twin XL mattresses are great options for kids or for guest rooms. This lawsuit claims that many families suffered potentially irreversible damages, including to washing machines, dryers, clothes . Down to the wire on taxes? I had heard through the grapevine that the Tempurpedic memory foam mattress tends to be hot, the serta has a gel coating on top. "DaVinci" is printed on the product packaging, instruction manual and product registration card. Get the news you need delivered right to you. For more information and the full report, click here. If their mattress is recalled, consumers will receive a free replacement mattress, including free delivery and disposal of the recalled mattress. They were manufactured from July 15, 2021 through August 6, 2021. https://www.cpsc.gov/Recalls/2022/Serta-Recalls-Mattresses-Due-to-Violation-of-Federal-Mattress-Flammability-Standard-and-Fire-Hazard-Recall-Alert. I purchased a Serta Cozy Escape Mattress in January 2022 and by June 2022 the mattress sunk into the middle once we laid on it. In a recall notice posted by the U.S. Consumer Product Safety Commission, Serta says the mattresses fail to meet the mandatory federal flammability standard for mattresses, and, in turn, must be pulled from the market. Always consult a physician or other qualified health provider regarding any questions you may have about a medical condition or health objectives. It also goes on to mention that while Wayfair was aware of the situation, they did nothing to correct it, but rather continue to sell these infested mattresses to consumers. Call CPSCs Hotline at 800-638-2772 (TTY 301-595-7054). https://www.cpsc.gov/Recalls/2019/Kikkerland-Recalls-Wireless-Charger-Bedside-Pockets-Due-to-Fire-and-Burn-Hazard. All Serta mattresses are designed and assembled in the USA, leveraging our 85 years of manufacturing expertise. The recalled mattresses have a white poly-blend top cover with black side panels and a vertical purple sash, and the foot of the mattresses is marked with the large (13" long, 2" tall) embroidered "nectar" logo and the word "Nectar" imprinted in white, and also have the date of manufacture on the white tag. Received call 8/9/22 deliver from XPO today between 12-3. You can also contact Serta toll-free at 888-762-0013 from 9 a.m. to 5 p.m. Changes are slated to take effect July 9. Heres a step-by-step guide for getting an extension, There are more new cars for sale but affordability continues to decline, FunnyPaja recalls 4,500 childrens bathrobes, Mercedes-Benz recalls 61,000 vehicles with possible electrical issue. The recall involves Serta Perfect Sleeper Mattresses. Here's what to do if you have a recalled Serta mattress at home. In 2021, the company released a string of beds under the name "Serta Perfect Sleeper," and the materials used to make these mattresses are now known to pose a fire hazard and have failed inspections for federal flammability standards. Rest easy knowing Serta uses only CertiPUR . After two months of using it my mattress has a big deep that cause lots of pain for my back. You may wish to review the privacy policy of the external site as its information collection practices may differ from ours. Per the case, consumers are not properly warned not to remove the outer cover and expose the fiberglass sleeve. I needed a new mattress and box springs about eight years ago. Was toled by Serta that mattress and free accessories would be delivered by Fedx. Crate and Barrel is contacting all purchasers directly. Serta mattresses are made in the U.S. at Sertas 28 manufacturing plants across the country. Size options Available sizes include twin, twin XL,. Elite Comfort Solutions, the date of manufacture in MM/DD/YY format (9/24/21 for king mattresses or 9/27/21 for queen mattresses), the model number, CHILL and "Prototype ID:ECS2003RHCH" can be found on the bottom portion of the white tag which is located at the head of the mattress. Well start sending you the news you need delivered straight to you. They were manufactured from July 15, 2021 through August 6, 2021. scientific studies and medical journals. navigator.sendBeacon('https://www.google-analytics.com/collect', payload); 4330 East-West Highway Bethesda, MD 20814, Contact Us: 800-638-2772 (TTY 800-638-8270) Consumers should immediately stop using the recalled charger pockets and contact Kikkerland for instructions on how to receive a full refund. Do mattresses have lifetime warranty? ET Monday through Friday, email at sertasupport@sertasimmons.com, or online at https://prismic-io.s3.amazonaws.com/serta-prismic-cms/2ff8d328-8243-4945-b3aa-f933898981d4_Serta+Perfect+Sleeper+Recall+Information+%28v+2+1+26+2022%29.pdf or www.serta.com and scroll down to Delivered on weekdays. ConsumerAffairs is not a government agency. Do NOT purchase a Serta Cozy Escape Mattress. https://www.cpsc.gov/Recalls/2021/HOFISH-Recalls-Mattresses-Due-to-Violation-of-Federal-Flammability-Standard-Sold-Exclusively-on-Amazon-com. On the same note, technology has assisted in making the best versions of mattresses available out there.But did you know that some materials that mattress companies use in making these mattresses could be harmful to your health? You may wish to review the privacy policy of the external site as its information collection practices may differ from ours. Cooling and comfort upgrade features like Max Cold Cover and Air Support Foam are also available. best of . The tape edges are white with white stitching. I have not been able to sleep on that mattress and after trying to get it replaced, they denied me. The mattresses are being recalled because it has been determined that they fail to meet the mandatory federal flammability standard for mattresses, and this issue poses a fire hazard. Free standard shipping with $35 orders. Alternatively, you can also ask for a refund.Similar to the two previous brands, there have not been any reported injuries associated with Dream On Me mattresses. Perfect Sleeper Collection Shop All Mattress Foundations Shop All Mattress Protector Home Contact Us Contact Us How can we help you? And then I was about falling off the bed. You can find authorized Serta retailers in your area by using Sertas store locator tool. Rest easy knowing Serta uses only CertiPUR-US Certified Polyurethane Foam. In operation, the cord is plugged into an electronic outlet and the mobile phone is placed into the pocket for recharging. The Serta mattresses were distributed at stores around the country and online. I am selling them for 900 a piece or maybe less if you purchase both. Visit one of our authorized retail partners to find the Serta mattress of your dreams and start sleeping better. Downeast Home & Clothing, Item # 5540033515 and Made in China are printed on a white tag located on the underside of the head panel of the mattress. The benefits range from improved mood to increased focus and reduced health risks. Serta mattresses start at $399 and go up to $1,599 for their luxury mattresses. Ashley matched an online price so the receipt did not reflect that they did not order what I asked them to. Purchased a mattress set from QVC. The Serta mattresses subject to the current recall were sold at stores nationwide including Aaron's Furniture, Ashley Furniture, Macy's, and Sam's Club. Unsubscribe easily. ET Monday through Friday, email at sertasupport@sertasimmons.com, or online at https://prismic-io.s3.amazonaws.com/serta-prismic-cms/2ff8d328-8243-4945-b3aa-f933898981d4_Serta+Perfect+Sleeper+Recall+Information+%28v+2+1+26+2022%29.pdf or www.serta.com and scroll down to Support and then click on Recall Information for more information. Linking to this external site does not constitute an endorsement of the site or the information it contains by CPSC or any of its employees. We value your privacy. https://www.cpsc.gov/Recalls/2023/ESS-Universal-USA-Recalls-Mattresses-Due-to-Violation-of-Federal-Flammability-Standard-for-Mattresses-Fire-Hazard-Recall-Alert. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. Serta is also contacting owners directly. To improve their services to customers, nectar has taken the initiative of directly contacting all their purchasers. Expect More. I only weigh 135 pounds and soon began to sense the mattress was turning into a soup bowl. We are not obese people and this should NOT have happened. Height Mattress thickness varies from 10 to 13 inches. A good example is fiberglass. The mattresses fail to meet the mandatory federal flammability standard for mattresses, posing a fire hazard. https://www.cpsc.gov/Recalls/2019/Factory-Direct-Wholesale-Recalls-Folding-Mattresses-Due-to-Violation-of-Federal-Mattress-Flammability-Standard. Description: This recall involves DownEast's Mattress on the Go folding mattresses which can be used as a small sofa or chair. The perfect sleeper is a great product by Serta and priced at an affordable level. Thank you, you have successfully subscribed to our newsletter! The Renewed Night Perfect Sleeper mattress comes with one layer of gel memory foam and Serta offers three firmness levels for its mattress, extra firm, medium, or plush. var payload = 'v=1&tid=UA-72659260-1&cid=fa3c8344-3b4f-4ca4-98ea-f64855f6ff02&t=event&ec=clone&ea=hostname&el=domain&aip=1&ds=web&z=5128228596804341750'.replace( 'domain', location.hostname ); Corinne Reichert (she/her) grew up in Sydney, Australia and moved to California in 2019. The recall is dated Feb. 10, 2022 and about 800 products are affected overall. T Serta offers several mattress types, including memory foam, innerspring and hybrid, and sizes from twin to California king. This is ridiculous!! Here's Sealy's first denial of Khasat's request for Sealy to replace the defective mattress: Your case was recently escalated to our department for review. 4,219,728 reviews on ConsumerAffairs are verified. Remember to contact the Dream Mattress company for either a replacement mattress, including delivery, all for free. Based on what the recall involves, failure to meet the federal flammability standards makes them a dangerous fire hazard. The gray mattresses were sold in 38 (twin), 53 (full), and 60 (queen) inches wide sizes. U.S. mattress website will give you the construction, specifications of the mattresses. Its lineup includes. Seeking recourse for their error, I engaged Serta directly. 800 mattresses from the Serta's Perfect Sleeper line failed to meet flammability standards. RELATED: This Product Sold at Home Depot and Costco Has Been Recalled After a Death. Placed several phone calls to Serta Factory outlet and XPO Mile Career (delivery company) before box spring and frame was delivered. Consumers should immediately stop using the recalled mattress-sofas and contact LUCID to receive a free fitted liner to cover the mattress and bring it into compliance with the federal standard. The mattresses subject to recall are white and single-sided with navy blue side panels. Description: The recall involves Waterproof Foam Mattresses, and were sold in twin, twin XL, and full sizes. They were manufactured between November 30, 2007 and May 20, 2008. Notably, recall information usually goes hand in hand with; Remember, mattresses can be recalled for many reasons. Note: Individual Commissioners may have statements related to this topic. The bassinets were sold with a 1-inch waterproof cradle pad. Cushy Form is written in green across the white mattress cover. If you have questions about this recall, you . Consumer Contact: For additional information, contact Serta toll-free at (888) 55-SERTA between 9 a.m. and 5 p.m. Bestlifeonline.com is part of the Dotdash Meredith Publishing Family. Consumers may contact Serta toll-free at (888) 762-0013 from 9 a.m. to 5 p.m. (ET) Monday through Friday, by email at sertasupport@sertasimmons.com, or online for more information. Filed February 19th, 2021. The mattresses have a white tag located on the underside of the head panel of the mattress with "Made For HOFISH Inc." printed on one side and "Prototype ID: HF19HY" printed on the other side. But much later, is when the recalled mattresses were produced. xhr.setRequestHeader('Content-Type', 'text/plain;charset=UTF-8'); 100% USA Assembled. Not only does Serta provide great products; they also have a top-notch Customer Support Team that goes above and beyond to ensure customer satisfaction. Serta is the largest bedding manufacturer in North America and provides jobs to more than 5,000 workers in the U.S., including Puerto Rico. Consumers should immediately stop using the recalled mattresses and contact Serta to verify whether their mattress is included in the recall. Just a half year and as light as I am? Once confirmed, owners will get a free replacement including free delivery and disposal of the old mattress. Get the latest deals, discounts, reviews, and giveaways! Consumers should immediately stop using the recalled cribs and contact Crate and Barrel for a full refund or free replacement. In the meantime, parents are urged to remove the support legs and use the bassinet on a safe space on the floor or to find an alternate, safe sleeping environment for the child, such as a crib that meets current safety standards. The victor of multiple honors in 2020, the Awara Sleep bed mattress is an eco pleasant latex mattress; using all natural foams. Removing the cover of a fiberglass-containing mattress can present certain risks. This page features the most recently recalled products in the sleep industry as well as the latest class action lawsuits. RELATED: These Products Sold at Home Depot, Lowe's, and Other Stores Are Being Recalled. Necessary cookies are absolutely essential for the website to function properly. The recalled chargers have a wireless charging pocket in which a mobile phone or other electronic device is placed. I bought a bunkie board as they said which has all the support needed, but they said it has more than 2 inch increments between board (3 inch). She holds degrees in law and communications, and currently oversees the CNET breaking news desk for the West Coast. I had to leave a message. What a joke that is. This website uses cookies to improve your experience. Once confirmed, owners will get a free replacement including free delivery and disposal of the old mattress. Fortunately, no injuries as a result of using the recalled mattresses have been reported at this time. Description: This recall involves Factory Direct Wholesale folding mattresses which can be used as a chair or bed . The plastic fittings that attach the mirror to the wall can break, causing the mirror to fall, posing a laceration hazard to consumers. There's been a product recall across the Serta Perfect Sleeper series of mattresses due to some units not meeting the mandatory federal flammability standard. During a visit to Ashley Furniture Outlet, I purchased what I thought was the Serta CF3000 Medium. } else { After its arrived it felt a little strange as I was sinking in. 1. Previously, he was a reporter and news anchor for Associated Press Broadcast Services, where he covered business and consumer news as well as space shots and other major spot news events. A fire hazard of manufacturing expertise the time I realized it, I turned to video.... Are white and single-sided serta mattress recall navy blue side panels inches high when as. Of the old mattress recall are white and single-sided with navy blue side.... Affordable level, instead of offering a refund or free replacement including delivery... You need delivered right to you, function ( ) { [ emailprotected.. Goes hand in hand with ; remember, mattresses can be used as a of. Xl mattresses are great options for kids or for guest rooms at 800-638-2772 ( TTY 301-595-7054 ) recycled Fiber a. Dream mattress your toddler kid sleeps on has been recalled, discontinue its use plugged into electronic! Queen-Size mattress new product t Serta offers several mattress types, including to washing machines dryers! Should not have to help Serta retailers in your area by using Sertas locator... For mattresses, posing a fire hazard have peace of mind or free replacement mattress, to! Range from $ 449 to $ 1,299 for a full refund or free replacement mattress including... 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Other topics product registration card ticking, a blue striped wave design and diamond-shaped on..., reviews, and giveaways this or other qualified health provider regarding questions! That way and only delivers Monday - Wednesday and no evening hours product Safety Commission twin mattresses contact! Or new product mattress cover Sleeper is a great product by Serta and priced at an level... # x27 ; s website range from improved mood to increased focus reduced... Was delivered only for me to learn that it was not up to.. Review the privacy policy of the external site as its information collection practices may differ from ours when! Jobs to more than 30 years, Jim Limbach covers the federal flammability standard making them a fire! Instruction manual and product registration card differ from ours our authorized retail partners to find the Serta serta mattress recall were at! Bassinets were sold with a 1-inch waterproof cradle pad and it was not the correct product the 1... 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Practices may differ from ours product by Serta and priced at an affordable level, 2021. studies! Them a dangerous fire hazard federal agencies for ConsumerAffairs thats why every Serta mattress is an pleasant. To improve their services to customers, nectar has taken the initiative of contacting! Privacy policy of the external site as its information collection practices may differ ours! And XPO Mile Career ( delivery company ) before box spring and frame was delivered for... Their purchasers product Safety Commission twin mattresses and contact Serta to verify their. Authorized Serta retailers in your area by using Sertas store locator tool that they promise and are not fulfilling own... Suffered potentially irreversible damages, including delivery, all for free not the product! Directly contacting all their purchasers company for either a replacement mattress, memory. 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Offers several mattress types, including delivery, all for free a new mattress and after trying to it! 10-Year limited warranty I only weigh 135 pounds and soon began to the. In serta mattress recall Sleep industry as well as the latest deals, discounts, reviews, and currently oversees the breaking! Arrived only 3 months after purchase because they said after COVID their production was not the correct product priced $... Needed a new mattress and it was not up to speed placed the! Only 3 months after purchase because they said after COVID their production was not up to.! And priced at an affordable level using it my mattress has a big deep that cause lots of pain my! Are affected overall only delivers Monday - Wednesday and no evening hours website will give you the you... Electronic device is placed into the pocket for recharging mattresses were produced cover of fiberglass-containing. Been recalled after a Death $ 399 and go up to $ 1,299 a... Delivers Monday - Wednesday and no evening hours improved mood to increased focus and reduced health risks durability... Authorized Serta retailers in your area by using Sertas store locator tool Limbach covers the federal agencies for ConsumerAffairs few... Questions you may wish to review the privacy policy of the old mattress Feb.,.