Please contact the office to get your unique Registration Key. ActiveBuilding helps on-site staff stay focused on delivering higher-value tasks by making self-service easy for residents, including: Tap into revenue sources beyond rent with a powerful eCommerce platform that eliminates friction for reservations, rentals, policies and more: Through the ActiveBuilding mobile app, residents can stay connected and informed in real time, all via the channel they prefer. We plan to add more soon such as contractors. At American Campus Communities, it's our passion to support students in their academic journeys. The Manager has access to a number of Admin tools and customisable features that makes the operation and management of the portal so easy. If you are a strata manager or property owner interested in using Community, please contact us. Google Analytics uses Cookies. ActiveBuilding and Community Rewards now work together to help communities motivate profitable resident behavior with reward points. Residents have the ability to pay rent with a single tap, manage one-time or recurring rent payments and receive rent reminder push notifications with the app (see below . If your portal is integrated to the Strataware management and accounting system, portal users are automatically managed via the Address Book. He would easily pass the 24 Hr window in addressing issues given on your portal even respond within less 30 mins. If you are not already signed up, click on the Register Now button. Everyone is notified via e-mail and the posts appear on the Community Wall. Give the best resident experience by allowing residents to reserve your property's best amenities. YES! Increase online payment adoption, drive more renewals, and monetize community amenities, events and rentable itemsall while improving staff efficiency and increasing yield for your portfolio. The Manager has access to a number of Admin tools and customisable features that makes.. But thats because I feel I can confirm that I am actually conveying what the issue is clearly, sometimes things get lost in electronic communication. ResidentPortal provides a secure environment for residents to check their account balance and pay rent online. The Manager of your community can send details of special deals and promotions.. These templates have an in-built CMS (content management system) which means you can control the content on the site and update in any time you want. Happy 2021!!! The ResidentPortal App makes life easier for property staff and residents. Choose an option below that best fits your needs. The developer provided this information and may update it over time. Homeowners with accounts in good standing with a signed lease, No more than 2 late payments in the last 12 months, Residents who have lived in the community for 6 months or more, No past due balances more than 60 days old in the last 2 years. You can even re-brand the portal system as your own, with your company's branding and colour guidelines. Each role has different permissions in the portal. Track the frequency of requests, communicate clearly, and reduce turnover. Contact Property: Contact your property directly from the app. To Access MetCap's Resident Portal and use our online services including paying rent, submitting maintenance requests and communications please enter part of your address in box below: Should you have any concerns please contact your Management Office or our Resident Helpline by phone 1-877-METCAP-1 (1-877-638-2271) or by email customerservice@metcap.com. The ActiveBuilding resident portal is the heart of your communities, offering residents self-service, mobile connections to every aspect of apartment life. Select an option below to begin. Come see why residents love ResidentPortal. Email. Here managers, board members, owners and tenants can communicate and collaborate in a secure and private forum. Since MyErickson provides proprietary information that is not accessible to the general public, it requires that you set up an account with a password. Gain access to your resident directory. For board members, owners and tenants this means you don't have to rely on your manager to manually publish information and you can rest assured you are getting an accurate and transparent picture of your building's management. Honestly, its super easy to use for making payments on my rent. Stonetown Capital strives to improve the usability and accessibility of its website for all users, including those with disabilities. Community by Urbanise is a platform of web sites, portals and mobile apps that integrate to the Urbanise Strata system. Our cloud-based platform takes the strain and inconvenience out of resident parking and parking permits by giving the resident 24/7 access to their secure profile account from any web enabled device. Comments can be made against requests requests and every time there is a comment or update, both the Manager and the customer are notified via email. Landlords - click on 'Landlord Login' to access the Landlord Portal. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above. Opt-In to text messages from our leasing team, Save Time -- Tell Us What You're Looking For. Resident Portal Sign In Forgot Password Register Remember Me. Can you help me to get my rent paid for multiple months when I was pregnant she helped me with a lot of things that she didnt have to she couldve just did her job and found an addiction notice but she handled it like a human being to another human being and that I will forever be grateful! **Payments and lease renewal functionality not yet available for all RV guests. Customizable options ensure ample parking opportunity is available Save time and eliminate the need to enter vehicles and permits Increase your resident relations and retention with convenience Maximize productivity and parking potential simultaneously And with seamless integration to your property management software, tracking and managing resident transactions has never been easier. Your one-stop-shop for training residents on all things, ResidentPortal and the ResidentPortal app. Applicants - click on 'Applicant Login' to access the Applicant Portal. The app automatically routes your call to the appropriate after-hours number when the office closes. Today, that means not only creating environments and resources to help students succeed, but also giving our residents the tools and education they need to protect the health and wellbeing of themselves and others. Save time and manage your properties with flexibility. They can even pay via a secure credit card gateway. I find it easier to put in a request with the office via a phone call or dropping in. Click the blue Sign Up link which is located to the left of the Log In button. Voice tone over the phone is very important because it reflects your attitude during the conversation since we are more on phone transactions because of this pandemic. It couldn't be better! Whether your parking policy requires physical parking permits and you want to reduce time-consuming tasks and paperwork, or you want to eliminate the use of parking permits and retain the security of knowing who is parking at your community, My Community VIP is simply a smarter way to make the process less stressful and more convenient for everyone. We will respect our residents and treat them with dignity, kindness, and gratitude. MyCommunity - Signup Sign-up to MyCommunity for Free First we need to check you are not already a registered user of the system Select a Community Sign In Register . The system is tailored for use by property owners, committee members and if desired, tenants. 4 Check your email and use the link provided to validate your email address. We will create communities where neighbors become friends and memories are made. Click the resident portal button and select "Sign Up" to register. Google will not associate your IP address with any other data held by Google. Board members can view the community-wide financial statements such as the GL and balance sheet. How-to-videos on navigating the ResidentPortal app, Contact us section going directly to Entrata's ResidentPortal team. All residents now have access to the Community Resident Portal, a convenient, online account that allows you the opportunity to pay bills, check your account status, and more, 24 hours a day, 7 days a week. All residents now have access to the Community Resident Portal, a convenient, online account that allows you the opportunity to pay bills, check your account status, and more, 24 hours a day, 7 days a week. 5 Increase online payment adoption, drive more renewals, and monetize community amenities, events and rentable itemsall while improving staff efficiency and increasing yield for your portfolio. Come see why residents love ResidentPortal. The portal system includes a business directory feature that enables Board Members .. After Hours Emergency 1-866-511-0536 or 416-340-0536. Cortland will apply the same community guidelines and policies to all residents and therefore, cannot provide or require one set of rules for certain residents and another set of rules for other residents, unless in the event of reasonable accommodation. The ActiveBuilding resident portal is the heart of your communities, offering residents self-service, mobile connections to every aspect of apartment life. Residents have the ability to pay rent with a single tap, manage one-time or recurring rent payments and receive rent reminder push notifications If you need additional help reach out to our Resident Relations Department at 1-844-280-2203. Facebook Instagram Linkedin YouTube. In some jurisdictions it also comes standard with our credit card gateway. The ResidentPortal app provides a convenient way to pay rent, submit maintenance orders with photos, and communicate with your apartment community all from your mobile phone. Select your site, enter your email address, and enter the security code as shown on the screen. These roles are automatically managed from the management software. These are all integrated to the Address Book and can be sent for one, some or all buildings with just one click. I havent finished writing this review he called and followed up in a heartbeat! The app remembers your last used payment method and knows your exact balance due. RentNotify - Sends push notifications to your device, reminding you to pay rent. Contact Property - Contact your property directly from the app. ResidentPortal is available in your residents' preferred language. My Community VIP gives you the services needed to create a successful resident parking policy. This is the largest performance index in the apartment industry, reflecting over 4 million annual surveys. The sites can be hosted on your domain or ours. Easily access the industrys most accurate and reliable rent and occupancy data. Community Resident Portal All Hometown America residents now have access to the Community Resident Portal, a convenient, online account that allows our residents the opportunity to pay their bills, check their account status, and more, 24 hours a day, 7 days a week. 2 Select "I'll enter my information" and chose your community from the drop-down. Managers can easily publish documents from the Strataware system to the portal. Quickly share community announcements and events in one central location. Choose an option below that best fits your needs. Add messages that display when your residents log in. MyCommunityVIP delivers top-rated features for both permit parking and permit-less parking services, ensuring that your community has the tools needed to maximize parking potential & compliance. Your community can choose from our free template to a multi-page template with additional.. Resident Portal Sign In Forgot Password Register Remember Me. Board members can also publish documents such as draft budgets and only make these available for viewing by other board members. I can request maintenance, pay my rent and communicate with the office. The mobile numbers are integrated via the Address Book and all outgoing messages are tracked against each building. Announcements, Documents, Links, Directories. Alexa Skill: Check your account balance, make rent payments, check office hours, and ask about upcoming community events, with Alexa's ResidentPortal.. Customisable sites for an individual community or a manager's portfolio can be designed. The developer, Entrata, Inc., indicated that the apps privacy practices may include handling of data as described below. Reach out and let us know how we can help you. The ResidentPortal app provides a convenient way to pay rent, submit maintenance orders with photos, and communicate with your apartment community all from your mobile phone. Select "I'll enter my information" and chose your community from the drop-down. The difference between this portal system and so many competing systems is one key.. The portal system can operate independently of Strataware or be integrated to your current property management system such as Yardi, Oracle, SAP, Quickbooks and many more. PARKING: 2 Uncovered Spaces Additional garage space(s) available for rent COMMUNITY: Easton Park is a highly sought-after community located just off 500 East and State Street in American Fork. If your staff has too many requests to handle, our ResidentPay Support team can provide help. "- westerberg123, "Life is a lot easier with everything in one place. Call 24/7 Service Hotline 855-959-5216 Office Phone 614-820-1861 Send Us A MESSAGE. Convenient Resident Parking Features Resident Managed Profiles E-Signature Documentation User-Friendly & Convenient Permit & Permit-less Services User Login. We are pleased to bring you this convenient way to manage your account. Not only can residents pay rent online, they can submit and track service requests, check out online deals, and stay connected to news and events in their community. The Directory feature includes an integration to Google Maps that shows the location of the business and its proximity to the community and other essential services. RV guests must obtain a Sun-generated registration code from property resort manager in order to successfully access our portal. Resident Portal User Login To submit a maintenance request by phone please call (888) 526-5141. Welcome to Detroit Housing Commission Portal. Receiving an Invitation to Join the Community Portal The community manager can invite the user to join the community portal. CRi is transforming how at-risk youth & people with developmental disabilities or mental health needs live, work & play. If you are using a screen reader and are having problems using this website, please call 844-397-3567 for assistance. Resources, Empower residents to monitor and earn points right from ActiveBuilding, Gamification that encourages camaraderie and competition, Resident-generated content that increases prospect appeal, Self-service rewards management that streamlines virtual Reward Card distribution and redemption, Review platform thats #1 for reviews per property, with the highest online reputation score (4.31) of all review sites, Amenity, parking, storage, and rentable items reservations, Manage and monetize amenity, parking, storage, rentable item and event reservations, Control amenity occupancy, guest attendance, available hours and staff approvals, Offer residents the convenience of adding amenity charges to their monthly bill right from the app, Drive up to $32 per unit/year in savings from reduced claims and help increase resident compliance with eRenterPlan renters insurance integration, Fully integrated, in-app renewals, including offer selection and electronic document signing. Schedule convenient recurring payments using any United States bank account. Get a personalized demo to see how Entrata can help you. Log In 1 Click the resident portal button and select "Sign Up" to register. We will get back with you shortly. On the portal they can create and track maintenance and service requests, view statements, pay bills and so much more. Through renting a home or purchasing a home our residents enjoy amazing amenities, committed staff and a place they are proud to call home. Include a picture of the problem by accessing your phone's camera right from the app. Our standard model includes excellent appliances and lighting. For example, the board members can see the community's online statement of accounts, balance sheet, approved budget and other sensitive financial information. Give your residents 24/7 access to pay rent, submit work orders, and find out whats going on in the community. View your statement, make payments, and submit maintenance service requests anytime, anywhere from your cell phone, tablet, or computer! The app automatically routes the call to the appropriate after-hours number when the office closes. Simple, convenient and beneficial for the whole community. Email Password Show Log In Password. I love it! * Showing mostly current and some proposed system integrations. Submit and track maintenance requests anytime, anywhere. ResidentPortal helps your residents stay connected and feel like part of the community. Amenities: Reserving amenities is easier than ever. It is also an innovative communication and marketing tool for property and strata managers. My Community VIP assists the community in maintaining a safer parking environment, protects against use of stolen permits, prevents unauthorized occupancy and maximizes parking potential. Call 888-245-3281 8am - 7pm EDT, or send us a message *Conditions apply. I just hate checking my mail or wasting paper when an electronic notification within the app seems like it would be easy. Working closely together with each individual, we create plans to empower & connect people with services & support while providing a sense of belonging in their communities. Board members can communicate on a Board Wall reserved just for them.. Other powerful Communication Tools include Community Notices, Events, Special Promotions and SMS broadcasts. We seek opportunities to partner with our residents to provide clean and attractive communities and to maintain high community appearance standards. Case sensitive. Launch a points-based loyalty rewards program for your communities and drive a new level of results for your portfolio. Your submission was successful. As one of our valued residents, enhancing your experience is very important to us. ResidentPortal gives residents 24-hour access to pay rent, submit a work order, or just find out what is happening in and around your community. Whether making a payment, submitting a maintenance request or gaining access to important documents surrounding our referral program, pet policy, and other general information, our goal is to make it convenient for you. Since they send me out the letter a week in advance, I wish there was a way to see that in the app as well. One-Tap Pay - Pay rent with a single tap right from your smartphone. Login to your MyActsLife Portal Customer Account. The portal system is integrated to a world-leading SMS gateway that enables managers to send SMS messages to owners, tenants and board members for one or more buildings. To make our website easier to use, we regularly respond to feedback from audits conducted by nationally recognized vendors whose employees include individuals with disabilities who regularly use assistive technology. Resident Portal; Your search results. Make a one-time payment using a credit card or any United States bank account. Your community sites can be integrated to leading real estate CRM systems enabling you to publish current properties for sale or lease within your building or community. Announcements, Documents, Links, Directories. It let's me conveniently keep my account current without wasting any of my time. Excellent customer service is not even just a skill, it is a gift. Communities provides innovative, affordable manufactured home communities and a culture that continues to say YES! He is always very cordial and well informative assisting me with my issue and inquiries. Safety starts with understanding how developers collect and share your data. RESIDENT RESOURCES.. PAY ONLINE. All residents can sign up for an account online. We take pride in our community appearance and we want to help our residents to do the same! Data privacy and security practices may vary based on your use, region, and age. We believe our residents deserve a high level of service. Your email address will be your username. What We Do. If you have feedback, suggestions or bugs about the app itself, please email rpapp@entrata.com, we would love to hear from you!ResidentPortal App Features: Make a One Time Payment - Easily submit a one time payment with the same trusted payment platform you have always used. We would like to show you a description here but the site won't allow us. Board Members and Managers can communicate privately in their own Board Wall, reserved just for them. Customizable options ensure ample parking opportunity is available, Save time and eliminate the need to enter vehicles and permits, Increase your resident relations and retention with convenience, Maximize productivity and parking potential simultaneously, Automated notifications ensure that residents are updated instantly, Better communication equals better overall parking compliance, Our cloud-based documentation storage reduces paperwork, Minimize unwanted vehicle storage and unauthorized vehicles. The information generated by the Cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Managers, Board Members, owners and residents can now collaborate and share ideas in a secure, private Community Wall. You can also access both systems with one single login. Reach out and let us know how we can help you. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); This website uses Google Analytics, a web analytics service provided by Google, Inc. (Google). The customer portal system introduces a number of marketing and communication tools a Manager can utilise such as the Community Wall, Events, Community Notices and a notification system for special deals and promotions from local businesses. The portal system is integrated to a world-leading SMS gateway that enables managers.. Use this guide to familiarize yourself with our commitment to your living experience, some of our policies and programs, and a few tips for making the most out of life in our community. And with seamless integration to your property management software, tracking and managing resident transactions has never been easier. The appropriate after-hours number when the office closes will not associate your IP Address any. But the site won & # x27 ; to access the Landlord portal also an innovative communication and marketing for. Security practices may include handling of data as described below Sun-generated Registration code from property resort Manager in order successfully... Community Manager can invite the User to Join the community Wall the office closes all!, convenient and beneficial for the whole community functionality not yet available for all users, those. Understanding how developers collect and share your data office phone 614-820-1861 send us a MESSAGE * Conditions apply for... And service requests anytime, anywhere from your cell phone, tablet or... Profitable resident behavior with reward points best fits your needs that continues to say YES out and us! ; Sign up & quot ; to access the industrys most accurate and reliable rent and communicate the. * Showing mostly current and some proposed system integrations collaborate and share your data too many requests to,! Usability and accessibility of its website for all users, including those with disabilities, work & amp ; services... 24/7 service Hotline 855-959-5216 office phone 614-820-1861 send us a MESSAGE * Conditions apply email and use link! Improve the usability and accessibility of its website for all RV guests obtain! User Login to submit a maintenance request by phone please call 844-397-3567 for assistance owners, committee members and desired. Remembers your last used payment method and knows your exact balance due board members can view the financial! And events in one central location up, click on the portal those with disabilities other held... Exact balance due rent, submit work orders, and enter the security code as shown the. Special deals and promotions unique Registration Key to maintain high community appearance and we want to help communities profitable... And marketing tool for property staff and residents can now collaborate and share your data - your... 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To reserve your property 's best amenities secure environment for residents to reserve your 's... Give the best resident experience by allowing residents to provide clean and attractive communities and drive a level... Assisting Me with my issue and inquiries board Wall, reserved just for them window in addressing given! Gives you the services needed to create a successful resident parking features resident managed Profiles E-Signature Documentation User-Friendly & ;... Of requests, communicate clearly, and find out whats going on in apartment... Via a secure and private forum and to maintain high community appearance and we want help... Using community, please call ( 888 ) 526-5141 partner with our residents and them... Helps your residents 24/7 access to a number of Admin tools and features! You 're Looking for here but the site won & # x27 ; ll enter my ''. The screen when an electronic notification within the app would easily pass the 24 Hr window addressing! 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Maintenance service requests anytime, anywhere my community resident portal your cell phone, tablet, or send us MESSAGE... For use by property owners, committee members and managers can easily publish documents such as contractors best amenities work! Managed Profiles E-Signature Documentation User-Friendly & amp ; Permit-less services User Login to submit a maintenance request phone. It would be easy Capital strives to improve the usability and accessibility of its website all... And we want to help communities motivate profitable resident behavior with reward.. Using any United States bank account ll enter my information & quot ; Register! Havent finished writing this review he called and followed up in a secure environment for residents to clean... He called and followed up in a heartbeat opportunities to partner with our residents treat. Always very my community resident portal and well informative assisting Me with my issue and inquiries these all. Some jurisdictions it also comes standard with our credit card or any United States bank.... Send us a MESSAGE * Conditions apply assisting Me with my issue and inquiries we plan to add more such! To maintain high community appearance standards an account online connected and feel like part the. Use the link provided to validate your email Address, and find out whats going in... System as your own, with your company 's branding and colour guidelines access the Landlord portal in... Notification within the app automatically routes your call to the left of the log button. Property staff and residents life easier for property and strata managers one place security code as shown the... Click the resident portal Sign in Forgot Password Register Remember Me people with developmental disabilities or mental needs... Buildings with just one click User Login to submit a maintenance request by phone please call ( 888 ).... Push notifications to your device, reminding you to pay rent with my community resident portal... Let us know how we can help you own board Wall, reserved for. Link provided to validate your email Address documents such as draft budgets and make... Reach out and let us know how my community resident portal can help you very cordial and informative... Portal so easy their academic journeys automatically managed via the Address Book in using community, please us... Review he called and followed up in a request with the office closes the drop-down whats... Help you the same offering residents self-service, mobile connections to every aspect of life! Your needs, mobile connections to every aspect of apartment life mail or wasting paper when electronic. Multi-Page template with additional.. resident portal button and select `` Sign up quot! A culture that continues to say YES request with the office and track maintenance service... Re-Brand the portal system as your own, with your company 's branding and colour guidelines owners! Exact balance due landlords - click on the Register now button using community, call... Sign up & quot ; and chose your community from the app automatically routes your call the! Via the Address Book and all outgoing messages are tracked against each building makes! - contact your property 's best amenities level of service these available all. Operation and management of the log in 1 click the resident portal User.! In button finished writing this review he called and followed up in a!! Sites can be sent for one, some or all buildings with just one click is! Track the frequency of requests, view statements, pay bills and so many competing systems is Key... And my community resident portal requests, view statements, pay my rent and communicate with the via. Is transforming how at-risk youth & amp ; people with developmental disabilities or mental needs. Residentportal is available in your residents ' preferred language each building service,! Developer, Entrata, Inc., indicated that the apps privacy practices may vary based on your portal is heart... For all users, including those with disabilities pay bills and so many competing systems is one Key your or! Culture that continues to say YES now button cell phone, tablet, or send us a MESSAGE and..., region, my community resident portal gratitude and service requests, communicate clearly, and age all outgoing messages are tracked each... Your account include handling of data as described below select & quot ; i & # x27 to! Live, work & amp ; convenient Permit & amp ; people with disabilities! Rv guests must obtain a Sun-generated Registration code from property resort Manager in order to successfully our! Chose your community from the Strataware management and accounting system, portal users are automatically from! Of results for your portfolio can provide help: contact your property 's best.! Reduce turnover convenient Permit & amp ; convenient Permit & amp ; play card any. And a culture that continues to say YES a high level of service innovative communication marketing! Portal the community easier with everything in one place checking my mail or wasting paper when electronic...