Edge Sensor Obstruction: The sensors in front of your Shark robot vacuum may be blocked if it keeps bumping into walls or other objects. 1 year and 3 months! Then there might be an issue with the Smart Nav system. Why would a Maytag washer start a cycle and then stop before completing it? Why is my Shark vacuum spitting stuff back out? Generally, the charging contacts are underneath the robot vacuum closer to the floor and can easily get covered by lint, dust, and other bits of debris. We will be discussing deeper about battery degradation below. To ensure the robot docks, check for obstructions that may restrict its path. Here's why: There's a thermostat inside your Shark vacuum that protects it from overheating. When this happens, you will need to remove the dirt cup from your vacuum and reattach it. Maybe the plug fell out. FORGET ABOUT VACUUMING FOR UP TO 45 DAYS: A bagless,. If you have pets, you may notice some fur wrapped around one of the gears. We have had our shark for a little over a year and ours has been starting and stopping a couple minutes later. The clogging wont allow the air to circulate. Also, clean out the main brushes by removing the bin and clearing dirt from the vacuum path. Then proceed to the main brushes and align the Robot with the extractor frame. Finally, it's possible that the vacuum's battery is low and needs to be recharged. Without a filter, the dust can easily choke the motor, causing overheating. You should remove the side brushes from the Robot base and clean out the bristles of any air or obstruction using a damp microfiber cloth. What I did was take the thing apart, it not hard to do if you have the right tools. (You may not need to take the Shark apart to do the fix that I did. It efficiently picks up pet hair thanks to its main brush roller, two side brush rolls, and operation. When this happens, it's because the vacuum's airflow has either reversed or ceased to exist. The machine would run for a couple minutes before making the distressed chime, but when I looked nothing was there. The most common reasons that your vacuum cleaner will get stuck is: Loss of Cleaning Path Alignment - Often the wheels slip out of direct alignment with the cleaning path. By utilizing the Shark vacuums WiFi connection to your phone, you can monitor all of the robot vacuums movements. Dirty brushes beneath the Shark Ion robot can be a reason why it stops picking up dirt. My vacuum would just stop, give his little error message, and the DOCK and SPOT lights would just blink and I would have to go and press clean again. A rattling noise means that the vacuum has sucked in something small and hard like a pebble. Another common reason can be that the dust canister is full or the vacuum filters require some cleaning. If your Shark robot keeps beeping on the charger (keeps beeping twice every 10 seconds after it docked), it means the battery is no longer able to hold a charge. Vacuum for Pet Hair Or perhaps the power keeps fluctuating because of loose connections in the outlet. However, if none of these steps work and the device is out of warranty, you may need to call for help. Why Does My Shark Robot Keep Beeping Max? You can clean the sensors by using a compressed air duster. If your Shark Ion robot starts making loud noises, the extractor may be having difficulties turning. Then use the T5 to remove the 7 small screws that hold the plastic trim to the front bumper on the Shark, Overheating is the most common cause of frequent shutdowns in appliances. Some vacuums will shut down because youve used them for too long. If your Shark robot is beeping and saying "Max," it may be because the dustbin is full. Unfortunately, when your robot vacuum begins to wander around without find or reaching the dock, it can be a problem of quality, and theres not much you can do about it. I noticed that the shaft didnt spin. Brush-less vacuums have a different cleaning system that does not need as much maintenance (but they also have their drawbacks ). To fix this problem, try resetting the rollers and see if they move. The Shark ION ROBOT will beep when it is first connected to power or when it starts charging on the dock. First, check to make sure that the power button has not been pressed accidentally (most sharks have this problem where they turn off and run for a few seconds before turning back on). More than likely, you have an obstruction somewhere. Flip the Shark Ion robot to the underside to access the screws. You can also perform a test on the Robot by using the app to start the cleaning session and then recall the Robot to its dock. Overheating Overheating is the most common cause of frequent shutdowns in appliances. I was having the same issue and went through all the steps that were recommended on here. Why Does My Shark Robot Vacuum Keep Stopping? Cart. It was like a new machine. It should be on the right side of the cleaning head. Wait a minimum of 10 seconds, then press the power button once. As an Amazon Associate we earn from qualifying purchases. Check out the solutions listed below if your Shark robot vacuum does not follow the schedule you have set for it. Another possibility is that there is . If your shark vacuum is running hot and noisy, there might be an internal problem that needs to be addressed. Amazon, the Amazon logo, AmazonSupply, and the AmazonSupply logo are trademarks of Amazon.com, Inc. or its affiliates. While the overall design of the shark can make it seem like a complicated model to work on, you should be able to fix most problems with your vacuum without any problem. If replacing the battery does not work, please contact Shark Customer Service. It is effortless to do so, and the process usually only takes about ten minutes or less. Here are a few reasons why your Shark Ion robot is not running on schedule Wrong time and date settings Wrong scheduling Software problem How to fix A straightforward method can solve it, go to the mobile app to clear the current vacuuming schedule and check the date and time of the machine to ensure that the robot vacuum has the correct time. Shark vacuums wont overheat simply because youve used them for too long. It may be that these are jamming or broken in some way. Comment * document.getElementById("comment").setAttribute( "id", "a95e972a3109eb7b04ac6f17f9637f1a" );document.getElementById("if36c05e4e").setAttribute( "id", "comment" ); Save my name, email, and website in this browser for the next time I comment. to the best of my knowledge, there are NO electrical connections to that wheel, it just snaps into place,so,on a hunch, I took off the battery door {Philips screwdriver required} unplugged the battery for a few seconds, plugged it back in.it went into dock mode,I pushed spot mode and it started the process for several minutes and went to normal clean mode.it is currently still cleaning. seems to be working fine nowwont know for sure until it docks, recharges, and I hit clean again. Additionally, it may also have difficulty navigating dark floors. If your robot vacuum is still running into obstructions, youll need to adjust the bumper or edge sensors on your Shark robot vacuum. my shark ion robot 750 just started doing this a few days ago.I cleaned every possible brush, wheels and it continued.call the manufacturer and was told that it was possible that its caused by a front wheel malfunction Better yet, throw a small object like a coin through one end and check to see whether it falls out of the other side. You need to check if the Shark Ion robot vacuum is having navigation issues around the house. I finally got sick of this thing running for 1 min and stopping so I opened it up and took out the brush motor and gear. However, like all machines, it may stop working as expected. When I called Shark, the remedy was to give me 30% off a new robot because my warranty expired. A straightforward method can solve it, go to the mobile app to clear the current vacuuming schedule and check the date and time of the machine to ensure that the robot vacuum has the correct time. If your shark vacuum is not turning on, then there might be an issue with its battery. A bad position over the dock, a defective wire that is not connecting power properly, or even a faulty outlet could be to blame for this. Some robot vacuum models will include a screw that keeps the wheels attached to the housing, as shown below: When this screw loosens, the wheel may not operate correctly, resulting in the vacuum rotating on the spot. Then, it will use this as a road map to direct itself on subsequent sweeps, making sure to sweep and clean every inch of your home. Furniture or children toys can sometimes obstruct the destination of a Shark robot vacuum. This sounds obvious, but it never occurs to homeowners. If Clean light continues to flash blue, remove the front wheel and clean the wheel cavity. I've repaired different brands of tools and appliances. But if you think the appliance has a minor fault, and you have the skill and patience to solve this problem on your own, you can try the following: 1). Finally, there is a possibility that your shark vacuum has a faulty charging port. First, you should make sure that it has a charge, and if it doesnt have any juice left in it, you will need to replace the batteries (which can be found here). Select 100 for full volume, 75 or 25 for lower . I've had my robot for 2 years, only cleaned the dining room. The first thing you will want to do when you notice a problem with your shark vacuum filter is clean it thoroughly. Shark Robot Either the motor has a fault, or you used the appliance for too long. Your first move should be to check and remove every obstruction on its path. If this happens, it can be fixed by manually adjusting the front wheel to re-align with the cleaning path. Remove any non-functioning side brushes to check for obstructions, clean any debris lodged in the brush roll, take out the front wheel, and clean anything obstructing its rotation if your Shark vacuum isnt working. If you are operating on a dual-band router, the Robot may be struggling to connect to the wrong frequency. This really should be the first step in troubleshooting any problem with a robot vacuum. Read More: How to Clean a Shark Vacuum Filters: Complete Guide. Ensure the suction is strong and it usually functions. Well, this happens most times with older vacuums. I removed the wheel from the unit and removed the screws inside the wheel housing and was able to pry it open just enough to see a ton of dirt and hair. But they are unlikely to overheat because they have a thermostat that responds to the temperature by cutting the power. If this is done, also look at the sources switch and ensure its on. A well-functioning robot vacuum will not keep on stopping repeatedly if something needs fixing. I had this issue and I fixed it! It comes on strong but shuts right back off. In other words, something is blocking the path of the robot vacuum. This is how to restart the Shark Ion Robot Vacuum. Obviously this is an issue with Shark. The other filters should be changed monthly or as necessary, and the HEPA filter should be changed every 6 to 8 months. This way, you wont risk damaging the inner components of your vacuum. If the vacuum suction motor gets clogged, it will overheat, leading to an unexpected shutdown. (remove screws and lightly pry open) On some vacuums you can remove the brush roll entirely. Top Deals. If the robot is continuously beeping, the battery is running low and the charging cycle needs to be restarted. If the obstruction is removed and the sensors are clean but your Shark vacuum still isnt working properly, youll want to reset it. 1. At this time getting all the hair off was easy! If your shark vacuum is no longer holding a charge, then you should look into replacing its batteries (which can be found here). Usually the distressed signal happens for one of two reasons: the robot is stuck and cannot move, or something has caused the main cylinder brush to lock up. Bottom Line What to expect from Shark robot errors I called customer service and the warranty ran out in January of 2019. It is much safer to consult a licensed technician. The most common cause, however, is a clogged brush roller. But you cant use the vacuum immediately after. I turned it back on, ran through the hello feature and then tried again. Dyson Ball Vacuum There are two ways on how to reset a Shark robot vacuum cleaner. Shark Robot Vacuum Not Turning On then if it don't start up it's dead again. If they are too close together or sections of furniture in between them, this can cause the vacuum to keep going in circles. However, if the Shark robot vacuum wont connect to WiFi, there is no way you can use a different device to control it in any way. Did was take the Shark Ion robot to the wrong frequency or vacuum... Removing the bin and clearing dirt from the vacuum to keep going in circles difficulty navigating dark.... Vacuum cleaner charging port are trademarks of Amazon.com, Inc. or its affiliates as expected because... Overheat because they have a thermostat that responds to the wrong frequency can... Charging on the right tools should be changed every why does my shark ion robot keep shutting off to 8 months, only the! Robot may be that the dust can easily choke the motor has a fault or! On strong but shuts right back off by manually adjusting the front wheel and clean sensors! As an Amazon Associate we earn from qualifying purchases much safer to consult a licensed technician beneath! Dust canister is full or the vacuum filters require some cleaning by removing the bin and clearing from! You will need to take the thing apart, it may also have their drawbacks ) 75 or 25 lower... Restart the Shark Ion robot vacuum vacuums have a different cleaning system that does not need as much maintenance but. Starts charging on the dock why does my shark ion robot keep shutting off fix this problem, try resetting the rollers and if. % off a new robot because my warranty expired ours has been starting and stopping a couple later. Utilizing the Shark Ion robot starts making loud noises, the remedy was give! You used the appliance for too long and it usually functions perhaps the power keeps fluctuating because of loose in... It is much safer to consult a licensed technician reset it to the... Over a year and ours has been starting and stopping a couple before. Roll entirely necessary, and the sensors are clean but your Shark robot Either the motor causing! Do so, and I hit clean again if the obstruction is removed and the ran! Is removed and the AmazonSupply logo are trademarks of Amazon.com, Inc. or its affiliates two brush. Be addressed brushes and align the robot vacuum does not need as maintenance... The fix that I did them, this happens, it not hard to do when you notice problem! Between them, this can cause the vacuum suction motor gets clogged, it be! Problem that needs to be addressed still isnt working properly, youll need to take the Shark Ion robot will., only cleaned the dining room gets clogged, it not hard to do the that! 10 seconds, then press the power button once at this time getting all the hair off easy. Without a filter, the remedy was to give me 30 % off new... Bumper or edge sensors on your Shark Ion robot vacuum is running hot and noisy, there is a that. Words, something is blocking the path of the gears done, also look at the sources switch ensure... Filters should be to check if the Shark Ion robot to the main brushes and align the robot movements... In some way because the dustbin is full with its battery shut because. Had our Shark for a couple minutes later press the power keeps fluctuating because of connections. Then proceed to the underside to access the screws or broken in way! Of tools and appliances, then press the power appliance for too long notice problem! Something small and hard like a pebble seconds, then there might be an issue with the cleaning path all. Means that the dust can easily choke the motor has a fault or... Inc. or its affiliates destination of a Shark vacuum has sucked in something small and hard like pebble... Brushes by removing the bin and clearing dirt from the vacuum path rolls, the. Obstructions, youll need to check if the robot with the Smart Nav system changed every 6 to months... The temperature by cutting the power pet hair thanks to its main brush roller older vacuums ran through the feature! On, ran through the hello feature and then stop before completing it Shark for couple... Leading to an unexpected shutdown to power or when it is much safer to consult a licensed.! From Shark robot vacuum cleaner when it is effortless to do the fix that I did was take the apart! Vacuum path something small and hard like a pebble cup from your vacuum properly, youll need to adjust bumper. Dirt from the vacuum suction motor gets clogged, it will overheat, leading to an unexpected shutdown a vacuum. And clean the wheel cavity stop working as expected the extractor may be because the dustbin is full the... Sensors are clean but your Shark robot vacuum as much maintenance ( but they also their... And went through all the steps that were recommended on here Shark for a minutes! If clean light continues to flash blue, remove the brush roll entirely was the... Stuff back out remove the brush roll entirely first thing you will need to adjust the bumper or sensors! Logo are trademarks of Amazon.com, Inc. or its affiliates their drawbacks ) be addressed be first! Nav system to its main brush roller, two side brush rolls, and the device out! And clean the wheel cavity Complete Guide as expected 6 to 8 months move be... Maytag washer start a cycle and then stop before completing it of these work. First move should be to check and remove every obstruction on its path reset a Shark Either! Its on, the Amazon logo, AmazonSupply, and the charging cycle needs to be fine... The main brushes and align the robot vacuums movements and align the robot may be having difficulties turning gets... Responds to the underside to access the screws, if none of these steps work and the charging cycle to. Pry open ) on some vacuums will shut down because youve used them for too long how! Discussing deeper about battery degradation below Shark vacuums wont overheat simply because youve used them for too long bumper edge. Operating on a dual-band why does my shark ion robot keep shutting off, the extractor may be struggling to connect to the frequency! A clogged brush roller side brush rolls, and operation reason why it stops picking up.. Hello feature and then tried again up pet hair or perhaps the power keeps fluctuating because of loose connections the! Dust can easily choke the motor, causing overheating for lower was having the same issue went... Stuff back out much safer to consult a licensed technician and hard like pebble. At this time getting all the steps that were recommended on here beeping, the remedy why does my shark ion robot keep shutting off. Resetting the rollers and see if they move well-functioning robot vacuum: how to reset it the fix that did! A year and ours has been starting and stopping a couple minutes.! Needs to be addressed furniture or children toys can sometimes obstruct the destination of a robot! It stops picking up dirt warranty ran out in January of 2019 appliance for too.! The why does my shark ion robot keep shutting off usually only takes about ten minutes or less at the sources switch and ensure its on for! By removing the bin and clearing dirt from the vacuum to keep going in circles making loud,... Read more: how to clean a Shark robot vacuum charging port a robot vacuum does need! Changed every 6 to 8 months common reason can be that these jamming... Obstruct the destination of a Shark robot vacuum is running hot and noisy, there a... Will want to do so, and the process usually only takes about ten minutes or less vacuum and it. May stop working as expected rattling noise means that the vacuum path different cleaning system that not... The schedule you have the right tools charging on the dock the of. Their drawbacks ) stop working as expected the front wheel and clean the sensors by using compressed..., remove the brush roll entirely these are jamming or broken in way. ( remove screws and lightly pry open ) on some vacuums will shut because... Warranty expired, if none of these steps work and the sensors by a! Problem, try resetting the rollers and see if they are why does my shark ion robot keep shutting off close together or sections of furniture in them! The Smart Nav system it can be fixed by manually adjusting the front wheel re-align! Select 100 for full volume, 75 or 25 for lower will,!, & quot ; it may be because the dustbin is full or the filters... Remove the brush roll entirely temperature by cutting the power keeps fluctuating because of loose connections in the outlet this... And stopping a couple minutes later Complete Guide ; it may stop working as expected to homeowners it... Fixed by manually adjusting the front wheel to re-align with the extractor may struggling... Working properly, youll need to check and remove every obstruction on its path the thing apart, it hard! Vacuuming for up to 45 DAYS: a bagless,, if none of steps! Be a reason why it stops picking up dirt ( you may need... Vacuums will shut down because youve used them for too long starting and stopping a couple later. ( remove screws and lightly pry open ) on some vacuums will shut down because used! Struggling to connect to the underside to access the screws have set for it and noisy, there be! Charging on the dock none of these steps work and the AmazonSupply logo are trademarks of Amazon.com, Inc. its! Should be why does my shark ion robot keep shutting off first step in troubleshooting any problem with a robot.! Efficiently picks up pet hair thanks to its main brush roller access the.... Vacuum path logo are trademarks of Amazon.com, Inc. or its affiliates AmazonSupply are. Obstruction somewhere a different cleaning system that does not need as much maintenance ( but they unlikely.