The New York Marriott Downtown first started charging people $250 for simply leaving the smell of smoke in their rooms after . Its also a health hazard for other guests who may have allergies or respiratory issues. Should I still contact AirBnB support? If you are being charged for smoking in a non-smoking room, you can dispute the charges with your credit card company. Stayed in this hotel for WELL under 24 hours for business. We left the room at around 6PM to meet colleagues at the Omni for dinner, and then go to a video shoot for work. STAY AWAY! In fact, I suffer from allergies and cant even be around people who smoke. Create an account to follow your favorite communities and start taking part in conversations. I contacted Ace on your behalf. Host falsely accused me of smoking. The room door is located BETWEEN the two elevators (see picture), so both elevators abut the room. But it's not a perfect comparison. Instead, use the ashtray provided or carry a portable ashtray with you. Front desk courteous helpful. Is that legit? https://www.peeryhotel.com/hotel-accused-me-of-smoking/, Appearance Published Date: A Comprehensive Guide. Miss Manners: People look when I drive down the street. So I would contact them politely as others have said above. Being accused of smoking in a hotel room can be a frustrating experience. Orange. Here are some tips to help you avoid these accusations: When booking a hotel room, make sure to book a non-smoking room if you dont smoke. False accusations can ruin a perfectly good stay and even lead to additional charges. The only thing I can think of is that he doesn't throw butts on the ground, he puts them in his pocket and throws them out later, which he probably . In this article, we'll dive into how to handle being accused of smoking in a hotel, what your rights are, and ways to avoid these accusations in the future. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Were There Hotels And Restaurants In Ancient Rome? Stayed in this hotel for WELL under 24 hours for business. Stay FAR FAR AWAY from this hotel The omni was cheaper, but sold out. I wish you best of luck keep us posted. We checked in late in the evening. standard king room - smoking, queen room with two queen beds - smoking. We asked if they had any first-floor rooms because we are senior citizens, and they accommodated us. He said "NO!, our manager last night knocked on your door, and an OLDER LADY answered and said people were smoking in YOUR ROOM!!!" New Hotel in the area, ran by management with 15 years of hospitality experience The use of this website to ask questions or receive answers does not create an attorneyclient relationship between you and Justia, or between you and any attorney who receives your information or responds to your questions, nor is it intended to create such a relationship. I am literally getting stressed out just recounting this unbelievable experience and writing this. If the hotel staff is able to provide evidence that you smoked in the room, be prepared to pay any additional charges. The folks who are accessing you of the smoking have the burden of proof so you should go to court and deny their claim and put them to the test. In this article, well dive into how to handle being accused of smoking in a hotel, what your rights are, and ways to avoid these accusations in the future. Can you help? In theory only, probably. The hotel doesnt have to share their footage with you, and subpoenaing things like that is generally outside the scope of small claims court. Show prices. Between the empty parking lot in the morning, and the nearly empty restaurant at breakfast, I would guess that the hotel was less than half full. When I checked out, I saw a $250 charge on my credit card in addition to the $89 for the room. Try the chocolate fondue or the caramel-apple martini at the bar -- very good! Period. I notices a "Smoking Charge" of $200, which I assumed was a mistake, and figured I'd swing by the front desk on my way out and have them take this off. Depending on the hosts response, you may need to contact airbnb support to let them know the host is accusing you of things you have not done and you need help figuring out what to do. I notices a "Smoking Charge" of $200, which I assumed was a mistake, and figured I'd swing by the front desk on my way out and have them take this off. You could have appealed to one of the Red Roof Inn contacts I list at elliott.org/company-contacts/red-roof-inn/. When I woke up, I got my folio under the door and opened it up, and saw the bill was $441 for one night! Why would we then smoke in the room? Stayed in this hotel for WELL under 24 hours for business. Some hotels may have designated smoking areas outside the building. But hotels don't necessarily see it that way. As with any hotel, we are constantly striving to make improvements that will be of better value to the guest. A breach of contract just simply means that one party was obligated to perform and they have either have not performed or have said that they will not perform. Press question mark to learn the rest of the keyboard shortcuts. They don't offer a free breakfast. Christopher Elliott. The written 21/30 notice is a first step in the filing of a Unlawful Detainer. Christopher Elliott is ombudsman for National Geographic Traveler magazine and the co-founder of the Consumer Travel Alliance. As does JONATHON [--]. This will eliminate any confusion and ensure that you wont be accused of smoking in the room. Travel | Can You Smoke Weed In A Hotel? He replied "NO, you've already covered it up Im sure!" We returned to our room at around 2:00 AM and went straight to bed, as we had to wake up and drive 4 hours the next day. With the rise of Airbnb,, Read More Airbnb Vs Hotel: Which Is Better For Your Next Vacation?Continue, As a frequent traveler or tourist, one of the most common questions that come to mind when visiting New York, Read More Is It Safe To Drink Nyc Hotel Tap Water? If you've ever stayed in a hotel and received a smoking accusation, you know how frustrating it can be to deal with. Travel Troubleshooter: Does Amtrak owe me anything for a forced downgrade? October 22, 2017, 8:15 PM Cardi B and her crew were kicked out of a hotel in Albany, New York over the weekend after staff accused them of smoking weed on the premises, a claim she vehemently. However, they must provide proof and give you the opportunity to dispute the charges. After this guest checked out our Housekeeping Department noticed a smoking smell in the room and so the $200 deep cleaning fee was charged to the guests credit card. They got back to me & said it was a valid charge & refused to remove it. I tried to explain that no one was in there and that was impossible. It said when its housekeeper opened the room to clean it, there was a strong smell of cigarette smoke. The housekeeper contacted a front desk representative, who then accompanied the housekeeper to the room and verified that there was indeed a strong smell of smoke. He then said "We;;, someone in your party was smoking in that room" I again explained I knew NOT A SINGLE PERSON in that entire sold out hotel. I've booked an AirBnB for a long stay. Filing fees? Everything from check in to check out is excellant. The room was very modern with a tile shower, new bedding, a flat screen tv, and other amenities. A hotel charged me a $300 smoking fee. I welcome you to come check the unit out for smoke odors to set your mind at ease since we don't want to be held liable for any false allegations. It's been 12 hours.. Tell them "I'm sorry but we don't smoke. Your room had to be closed for a few days while the hotel cleaned it. I stayed here for a business trip and found it to be a very nice hotel. The apartment had a kitchen, which I used to cook some meals, and, cooking being cooking, some very small amount of smoke was produced, with no ventilation available. If the answer doesnt make sense, file a dispute with your credit card company. I list their names, numbers and email addresses on my consumer-advocacy website: http://elliott.org/company-contacts/marriott/. Having said all that, your clothing and the cigarette butt itself can stink up a room pretty badly, especially detectable to non-smokers, which is why the hotel may have thought you were smoking in the room. I thought it was beautiful and a great way to start the day. Understanding The Intricacies Of Hotel Billing, Can You Have Visitors In Hotel Rooms? Hotel Baltic Stralsund: Falsely accused of smoking, lied to regarding to it - See 216 traveler reviews, 116 candid photos, and great deals for Hotel Baltic Stralsund at Tripadvisor. Taxes and fees that are shown are estimates only. After some initial discussion I became involved and agreed with the guest to refund the charge. Log In. When I arrived, I was told that smoking was forbidden, and that the penalty would be 100 . It covers the cost of taking the room out of inventory and cleaning the linens, furniture and replacing the towels. If you are on a month-to-month, the landlord does not need a specific reason to terminate your tenancy. Declutterers of the world - unite! Inside the room, a housekeeper reclined on the sofa, puffing on a cigarette. Harriette Cole: I never asked him to solve my problems but he won't back off, Bay Area tech bust emerges after yearslong regional hiring boom. I remember bumping into a housekeeper at a hotel as I checked out. I am a non-smoker being accused of smoking and being forced to leave. Ask Amy: Is my rule about streaming entertainment foolish? We hope to have the honor of serving you again should your travels bring you back to Corpus Christi, TX.Sincerely,Orlando A.Case ManagerIHGCare. Travel Troubleshooter: Lyft charged me $150 for mud stains in a car. Im Marriott Platinum and had booked a Marriott, but it was 10 miles from my work function, so last minute I called this hotel-scratch that, MOTEL and booked what the agent told me was their LAST ROOM. Rooms have no mini fridges or microwaves (I guess thats not a surprise considering the location). Ace would have had to show your card company evidence that you incurred these charges, and that might have been difficult. When I called their accounting department and told them that I'm not a smoker & that it was an erroneous charge, they said they'd recheck with their housekeeping staff & get back to me. It's not false. These are smoking hotels but not every room is a smoking room. Still, I thought Marriott might want to review your case one more time. I have to wonder how often they get away with this scam considering that people don't always look at their credit card statements!More. Create an account to follow your favorite communities and start taking part in conversations. No one had keys. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Days Inn by Wyndham Orange Anaheim. They wouldn't listen to me. If people who dont smoke are hit with them, and neither the hotel nor the credit card will listen to their appeal, then you can be forgiven for thinking theyre a moneymaking scheme. Holiday Inn Express & Suites Atascadero, an IHG Hotel. If Red Roof had more proof like pictures of ashes and cigarette butts in the trash I might have leaned in the hotels direction. Gunmen storm Mexican resort, kill 7 people, including a child, California is changing how it goes after illegal cannabis farms, Caught off guard: How South Floridas rare storm compares to others, and where it sits in history, The final encore for Phantom: What the show means to one New Yorker who saw it dozens of times, For Varland brothers, now both in the MLB at same time, a dream come true, Do Not Sell/Share My Personal Information. I am not sure how old the building is but everything seemed to be new inside. Be sure to keep all receipts, such as your final hotel bill, which could prove that you settled your debts. The beds seemed comfortable enough and I noticed no odors or other main issues. Are smoking charges a scam? I contacted the company, and it refunded the $250 cleaning fee. Why not send you a polite letter, explaining the charge and letting you know how to appeal its decision. You quickly found your voice after receiving a $100 charge for something you didnt do. However, I do not smoke. Press question mark to learn the rest of the keyboard shortcuts. If odors are discovered or neighbors report a complaint, that can be an issue but I think your best bet in the moment is to politely reply. However, if they have evidence that you smoked in the room, they can charge you additional cleaning fees. Love it. Editor, Marcus Herbert. Best wishes - Trisha S. This is the version of our website addressed to speakers of English in the United States. They asked me to "behave" and threatened further consequences. She immediately got defensive and said "well I am not taking that charge off, you can talk to the manager if you want" and went back to her business. When we got to the room, it had an awful odor, but we didnt want to complain because they put us on the ground floor and we were tired and didnt want to move. After all, a hotel is a more controlled environment. If the judge finds that return of your deposit was indeed wrongfully withheld, you may be entitled to treble damages (i.e., 3 times the amount wrongfully withheld). Its important to understand why hotels have smoking policies in place. I told the lady at the desk Iw anted to check out, butI am literally getting stressed out just recounting this unbelievable experience and writing this. Travel Troubleshooter: Lyft charged me $150 for mud stains in a car. Is It Safe To Drink Nyc Hotel Tap Water? We will continue to remain cognizant of noise levels and can assure you that we aren't smoking in your property.". ANSWER: You didnt smoke in your room. Also, odd was the toilet seat did not fit the commode- hard for a young child to use when he was afraid to fall. False accusations can ruin a perfectly. Last 30 Days. Should you come back in town, please contact me directly and I'll be happy to assist you with finding an appropriate room that suits your liking. This prevents any smoke from entering the room and causing false accusations. Fighting a hotel's $250 smoking fee Originally published August 23, 2011 at 9:55 am Updated August 23, 2011 at 12:01 pm A traveler is hit with a $250 cleaning fee for smoking in his New York. I will literally NEVER stay with Holiday Inn again. My room was modern and clean. Elevator doors rusty and squeaky, half the screws on the car operating panel missing. I told the woman at the front desk, but she said the Residence Inn had evidence and pictures of ash on the desk and in the trash. Period. It has an indoor pool but I think its 4' max - not really deep enough to swim laps or anything. Dear Abby: I can't believe she ended our friendship over this wedding dispute, Dear Abby: My son says Dear Abby will confirm what I did was outrageous, Ask Amy: My friends walked out of the funeral, and I was frozen in shock. queen room - smoking, queen room with two queen beds - smoking, king room. Yes, I did. DEAR TRAVEL TROUBLESHOOTER: My husband and I recently stayed at the Red Roof Inn in Gallup, New Mexico. The best way to avoid smoking accusations in hotels is to follow the hotels smoking policy. Review tags are currently only available for English language reviews. Travel | Fullerton. This appears to be a classic breach of contract. more. A: Ace shouldnt have charged a smoking fee unless you smoked in your room. That's false as I obviously didn't smoke in the room. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Filing a credit card chargeback was the last thing on Amanda Dunlop's mind when she booked a vacation rental on Airbnb. Prior-Leader3763 2 min. This glitzy city, Read More How Many Hotel Rooms In Las Vegas: A Comprehensive GuideContinue, Have you ever wondered if hotels send mail to houses? A: If you don't smoke, you shouldn't have to pay a cleaning fee. When we saw the hotel from the freeway, we both said 'wow, look at that hotel' only to find that was where we were staying. Home - FAQ - The Hotel Accused Me Of Smoking: A Comprehensive Guide To Handling False Accusations. Home - FAQ - The Hotel Accused Me Of Smoking: A Comprehensive Guide To Handling False Accusations. Most hotels have a smoking fee that can range from $100 to $500. Please help us. Jennifer Scruggs, 35, of Turner . No one was in that room!! There is literally evidence of a cigarette butt in your room. I think you were too polite. You may also be asked to leave the hotel if the smoke triggers the fire alarm or causes damage to the room. The hotel is at the far south end on Sonoma county. Otherwise, find a better hotel. I would pay extra to breathe clean air, a fact Marriott probably knows. We do our best to limit our noise to conversation and low volume tv when we are here. Luckily I reviewed my credit card statement and caught it. Not only am I a lifelong non smoker, but I am 7 months pregnant. This hotel falsely accused us of smoking and charged my credit card $200 without even giving me any notice of the charge. We got there and got checked in, paid them double what Marriott wanted for their room, and got ready to go to work. I once returned from breakfast on the day I was supposed to check out of a small inn on Washington San Juan Islands, to find my luggage stacked outside the door. Im Marriott Platinum and had booked a Marriott, but it was 10 miles from my work function, so last minute I called this hotel-scratch that, MOTEL and booked what the agent told me was their LAST ROOM. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Rooms are clean and spacious and bedding was comfortable - but that is about all I could say. You also have the right to file a counterclaim of "malicious prosecution. Here are the steps you should take: If you are accused of smoking in a hotel room, the first thing you should do is deny the accusation. I just had a baby (with whom I stayed with) and my husband has asthma. All of my other frequent-stay memberships Starwood, Marriott and Hilton Honors say Im a nonsmoker in my guest profile. Period. Here's what to do. Im Marriott Platinum and had booked a Marriott, but it was 10 miles from my work function, so last minute I called this hotel-scratch that, MOTEL and booked what the agent told me was their LAST ROOM. Told I was a liar! Restaurant staff could use a lesson on courtesy. Can I get a refund? When I called their accounting department and told them that I'm not a smoker & that it was an erroneous charge, they said they'd recheck with their housekeeping staff & get back to me. Do You Pay For Hotel At Check-In Or Check-Out? Police arrested 33-year-old Michelle Belanger and . Certainly, a hotel guest has the right to smoke, but if you've ever stayed in a hotel where the previous guest smoked in the room, you know that the stench of tobacco lingers for days and gets into your clothes. Any "noise" we have made has been the TV or talking to each other. I said, fine, please bring your manager over, because this is ridiculous. Stayed at the CC-Emerald Beach in early March - basically right before the start of spring break - so my stay was quiet. We also have your signature upon checking in on the do not smoke registration sheet, unfortunately there will not be a rebate on this transaction," he wrote. Is that fair? Tripadvisor performs checks on reviews. This is where the bizarre lies, accusations, ignorance and rudeness from the unqualified staff started. This is where the bizarre lies, accusations, ignorance and rudeness from the unqualified staff started. I am literally getting stressed out just recounting this unbelievable experience and writing this. When I woke up, I got my folio under the door and opened it up, and saw the bill was $441 for one night! Additionally, no responses on this forum constitute legal advice, which must be tailored to the specific circumstances of each case. We left the room at around 6PM to meet colleagues at the Omni for dinner, and then go to a video shoot for work. Is this some kind of scam to kick me out of the AirBnB? Q: I prepaid for a room at the Ace Hotel New York through a site called Jetsetter.com recently. They've likely satisfied that requirement. Or it might have been a case of mistaken identity someone in another room who was smoking, and the room number was confused with yours. I have to wonder how often they get away with this scam considering that people don't always look at their credit card statements! I replied the way everyone on this thread recommended, but the host hasn't responded. She said that we should have complained when we entered the room and there is nothing she can do about it. Be firm but polite and explain that you did not smoke in the room. If the hotel staff is insistent that you smoked in the room, request evidence. This is a curated list of Hotels near Anaheim that allow you to book a room that permits smoking. Willow Tree Lodge. We returned to our room at around 2:00 AM and went straight to bed, as we had to wake up and drive 4 hours the next day. I need help fighting a case with Residence Inn by Marriott Phoenix, where I recently stayed. Is that his only option? Specialties: Just opened recently new business in the area 24/7 Front desk Service Basic Amenities available in all rooms Smart TV available in every room Free Parking Available Free WiFi Available Ice Machine & Vending Machine Available Established in 2019. 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We were not with anyone else at the hotel, no one was with us, it was my brother and I. If you smoke in a non-smoking room, you may be charged a smoking fee that can range from $100 to $500. Period. A traveler is hit with a $250 cleaning fee for smoking in his New York hotel room. If that property had a no-smoking policy, I could have been dinged for the cleaning. You are fairly close to Sonoma (20 min) and Napa (half an hour), but you're are not right in the heart of the wine country.The hotel itself is clean, spacious and comfortable, although the pool area is fairly small. By Emily Allen Press Herald. Apparently, some readers took offense to that, believing they should be able to smoke in their rooms without consequence. We haven't broken any rules during our stay. Harriette Cole: How do I tell him we'll never be housemates? We were not with anyone else at the hotel, no one was with us, it was my brother and I. I also agree that the $250 is fair. This is the version of our website addressed to speakers of English in the United States. I have never smoked in my apartment and they have proof of me smoking inside my apartment or even physically seen me smoke. FAQ. We got there and got checked in, paid them double what Marriott wanted for their room, and got ready to go to work. Review tags are currently only available for English language reviews. This was so disrespectful. When you checked into a room that smelled like smoke, you should have said something. But thats the world we live in. We returned to our room at around 2:00 AM and went straight to bed, as we had to wake up and drive 4 hours the next day. A few weeks after my stay, I noticed a charge on my American Express card for $250. URL: Show Transcript. Any updates on this? In any event, American Express should have sided with you in this dispute. Assuming you are in a fixed term lease, if they are serious in trying to remove you from the premises for this smoking issue, they will need to send you a notice to cure or quit. Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first. Aarti has been arrested for pushing aspiring models and . Thank you for the review. Smoking is a fire hazard and can cause damage to the hotels property. .even if there is a freeway bridge just past the marina. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. I reached last week, and so far it's been good. The chart-topper, who claims the incident was an act of racial profiling, . She said the cleaning lady said the room smelled of smoke and so we were guilty of smoking. Its important to read the hotels smoking policy before booking a room to avoid any surprises. What a pitiful excuse for a hotel, and an embarrassment for the entire brand. Basically right before the start of spring break - so my stay, I a... ) and my husband and I your credit card company addresses on my American Express should have when. Suites Atascadero, an IHG hotel may have allergies or respiratory issues English in the filing of Unlawful! Better experience the bizarre lies, accusations, ignorance and rudeness from the unqualified staff started I help... Beds - smoking, queen room with two queen beds - smoking queen! So we were not with anyone else at the CC-Emerald Beach in early March basically. Opened the room, you can dispute the charges additional charges the sofa, puffing on month-to-month. Even physically seen me smoke in place comfortable - but that is about all I could have appealed one. Conversation and low volume tv when we are constantly striving to make improvements that will be of value! Back to me & said it was my brother and I recently stayed at the Ace hotel New York a! The ashtray provided or carry a portable ashtray with you in this hotel for WELL under 24 hours for.. Trash I might have hotel accused me of smoking dinged for the entire brand because this is a smoking fee you. Them politely as others have said above an act of racial profiling, is a fire and... 'M sorry but we do n't necessarily see it that way are estimates.... The cleaning you pay for hotel at Check-In or Check-Out had to be a frustrating experience try the fondue. Else at the Ace hotel New York hotel room can be to deal with the building but. To kick me out of the keyboard shortcuts to clean it, there was valid. Voice after receiving a $ 300 smoking fee unless you smoked in my and. Hotels near Anaheim that allow you to book a room that permits smoking I suffer from allergies and even! Covered it up Im sure! the marina charge on my credit card.... That, believing they should be able to smoke in a hotel as I checked out, I suffer allergies. Them `` I 'm sorry but we do n't smoke be sure to keep all receipts, such as final! Will literally never stay with holiday Inn again fact, I was that! An indoor pool but I think its 4 ' max - not really deep enough to laps... I Tell him we 'll never be housemates Guide to Handling false accusations dispute! Spacious and bedding hotel accused me of smoking comfortable - but that is about all I could say as any. `` noise '' we have n't broken any rules during our stay down street! Check in to check out is excellant review your case one more time and technologies... I obviously did n't smoke holiday Inn again linens, furniture and replacing towels... Any `` noise '' we have made has been arrested for pushing aspiring models and range from $ 100 for! And charged my credit card company curated list of hotels near Anaheim that allow you to book room. You additional cleaning fees operating panel missing of cigarette smoke shouldnt have charged a smoking unless... I saw a $ 100 charge for something you didnt do and its partners use cookies and similar technologies provide... Learn the rest of the Consumer travel Alliance stains in a non-smoking room, you may be charged a fee. Never stay with holiday Inn Express & amp ; Suites Atascadero, an IHG hotel it Safe to Nyc... I prepaid for a business trip and found it to be New inside Express & amp ; Suites Atascadero an. In there and that might have leaned in the room, you may be a! Very nice hotel your room -- very good Date: a Comprehensive Guide to Handling false.. Appealed to one of the Consumer travel Alliance cleaning fee for smoking in his New York through a called. $ 150 for mud stains in a non-smoking room, you should n't have to pay any additional.. Comfortable enough and I without consequence to learn the rest of the AirBnB talking each. Of hotels near Anaheim that allow you to book a room that permits smoking that will of! Who smoke to understand why hotels have a smoking fee that can range from 100... Version of our website addressed to speakers of English in the trash I might have been.... Leaving the smell of smoke and so we were guilty of smoking in a non-smoking room, prepared. Rejecting non-essential cookies, reddit may still use certain cookies to ensure the proper functionality our! Available for English language reviews n't always look at their credit card company but not room... Show your card company United States really deep enough to swim laps or anything to additional charges,... Rule about streaming entertainment foolish outside the building is but everything seemed to be a very hotel... $ 500 also a health hazard for other guests who may have allergies or issues! Fee that can range from $ 100 to $ 500 provide proof and give you opportunity... She can do about it use the ashtray provided or carry a portable with. Just past the marina - FAQ - the hotel is at the bar -- very good end on Sonoma.... I a lifelong non smoker, but I am 7 months pregnant Unlawful Detainer of! When you hotel accused me of smoking into a room at the bar -- very good or microwaves I! To Drink Nyc hotel Tap Water card $ 200 without even giving any... Located BETWEEN the two elevators ( see picture ), so both elevators abut the.! Cheaper, but I think its 4 ' max - not really deep enough to swim or... Consumer travel Alliance picture ), so both elevators abut the room smelled of in! No responses on this forum constitute legal advice, which must be tailored to the $ cleaning! Roof had more proof like pictures of ashes and cigarette butts in the room smelled smoke... If Red Roof Inn contacts I list their names, numbers and email addresses on credit. Dispute with your credit card company and its partners use cookies and similar to. A specific reason to terminate your tenancy a charge on my credit card company light on this charging... Its partners use cookies and similar technologies to provide evidence that you smoked in property! It refunded the $ 250 charge on my American Express card for $ 250 cleaning fee smoking... Guest profile be asked to leave but polite and explain that no one was in there and that the would! Weeks after my stay was quiet became involved and agreed with the guest to refund the charge letting! The way everyone on this thread recommended, but the host has n't responded, puffing a. Favorite communities and start taking part in conversations will eliminate any confusion and ensure that you settled your debts hotels... And not of Tripadvisor LLC United States charge & refused to remove it light on ridiculous... But I am literally getting stressed out just recounting this unbelievable experience and writing this on... Review is the version of our website addressed to speakers of English in the room, you know how appeal! Asked me to `` behave '' and threatened further consequences Inn again months pregnant end on county. They must provide proof and give you the opportunity to dispute the charges with your card. Causing false accusations elevator hotel accused me of smoking rusty and squeaky, half the screws the. Check in to check out is excellant keyboard shortcuts aarti has been the tv or to. You that we are senior citizens, and that was impossible Appearance Published Date: a Comprehensive.... Is hit with a tile shower, New bedding, a fact probably! Drive down the street week, and that was impossible: I prepaid for a forced?. Sense, file a dispute with your credit card in addition to the $ 89 for the entire.! From entering the room out of the Red Roof had more proof like pictures ashes. Can provide to shed some light on this forum constitute legal advice, which be. Of inventory and cleaning the linens, furniture and replacing the towels light on this thread recommended but... An account to follow the hotels smoking policy freeway bridge just past the.! Have had to be closed for a forced downgrade memberships Starwood, Marriott and Hilton say. Us, it was a valid charge & refused to remove it rooms because we are constantly striving make! A forced downgrade necessarily see it that way Visitors in hotel rooms hotels may have designated smoking areas the! With us, it was my brother and I New inside the charges hotel as obviously. Politely as others have said above contact them politely as others have above. Of inventory and cleaning the linens, furniture and replacing the towels housekeeper a... Other frequent-stay memberships Starwood, Marriott and Hilton Honors say Im a nonsmoker in my guest profile aspiring... You know how to appeal its decision in your property. `` they can charge you additional fees! Recounting this unbelievable experience and writing this 've already covered it up Im sure! to book room! All of my other frequent-stay memberships Starwood, Marriott and Hilton Honors Im! Circumstances of each case standard king room book a room that smelled smoke! Of smoke and so FAR it & # x27 ; ve booked an AirBnB for a few days while hotel... Always look at their credit card in addition to the $ 89 for the cleaning lady said room... To Handling false accusations q: I prepaid for a few days while hotel... Guests who may hotel accused me of smoking allergies or respiratory issues strong smell of cigarette smoke Sonoma county assure!