The IFE monitor is the same 17-inch size as found on the older A330 aircraft, and suffers the same issue of not feeling big enough due to the 80-inch distance between you and the screen. As with the aisle seats, the clever layout of the Apex Suite means no narrowing of the 65cm (25in) wide bed even at the foot end, allowing you a comfortable rest even whether you’re a front, back or side sleeper, or just one of those people who tosses and turns all night. A high quality product, it takes up additional floorspace and so comes at the expense of passenger capacity compared to more dense layouts like the Zodiac Cirrus and Thompson Vantage XL. The TV is touchscreen, but you can also use the wired IFE controller in your armrest to do everything you need with the TV, as it’s quite far away. For example the crew went to wake Eddie for breakfast a couple of times while they were starting to prepare my table, and I had to remind the crew that he was sleeping through and didn’t want to be woken for breakfast. Very competitive and worth considering if you can’t find a suitable redemption, there is even a daytime and overnight option available in both directions. However, the credit card information that we publish has been written by experts who know these products inside out, and what we recommend is what we would (or already) use ourselves. Better still, take food orders on the ground prior to departure. These are the only two long-haul aircraft with First Class. Virgin Australia’s ‘The Business’ Virgin Australia doesn’t do things by halves. Be aware that starting beginning of June WY is operating Jakarta – Muscat on a wet leased Srilankan A330 used for this route only. Then for main, I opted for the braised duck in seeded mustard with duck jus, herb crush potato, roasted pumpkin, zucchini, and cherry tomato. Things to Note; On Arrival Info; Baggage Services. Flight: WY103 Aircraft Type: 787-9 Class: Business Class Route: MCT-LHR Date: March 2019 www.omanair.com. We really appreciated the Champagne flute design with a good stem, a difficult balance to strike on an aircraft due to potential turbulence combining poorly with a high centre of gravity drink. Solo travellers appreciating the ‘suite-like’ closed off effect will have the best experience in the A or K seats, but can have a sufficiently private experience in any seat thanks to the large extendable privacy dividers. These are both really simple things to fix. You can see the award space available by going to omanair.com and selecting the “miles” option when searching for flights. They are good quality, reminding us of the Qatar Airways ones, and come in a carry bag that includes a pair of slippers. Our 787-9 for the first leg was A40-SH, which comes with 30 business class seats. As the aisle seats are quite exposed there is no avoiding this, as unfortunately the crew weren’t keeping the curtain between row 10 and the forward galley fully closed each time they passed through. The IFE system on Oman Air is quite extensive, with a 23” HD screen and a wide selection of movies, TV shows and games. Our first Apex Suite Business Class experience was no disappointment, on board Oman Air's impressive, spacious and comfortable seat from Muscat to Jakarta. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). Very good product indeed! It felt like a boarding arrangement at an outstation, and certainly fell well short of the impression created with the kerbside porters, private check-in area and very decent lounge experience. Again it was well presented and everything tasted good. It will NOT be published. After our outbound trip in Oman Air’s outstanding First Class product, it was time to return home and give the equally impressive Business Class a run for its money.While the Apex Suite is a seasoned favourite for many travellers, it is interesting to see how this seat and the … Although I booked my Oman Air flight as a paid ticket, it’s possible to redeem points and miles towards Oman Air flights. The crew also weren’t particularly proactive, for example checking if we needed another drink. Closer to the seat, is the removable IFE remote. Oman Air's Boeing 787-9 operates on domestic routes and international routes to Europe. I found the IFE remote unresponsive like on the Qatar Airways A380; you need to push the screen very hard to get it to respond. The crew member mentioned, then overfilled, the champagne, spilling it over the cocktail table. Another thing we noticed was that there are no overhead or in-seat adjustable air outlets, which is a shame but unfortunately it seems to be becoming more common. The wines were mostly from France, with a single Chilean option. It was nicely presented, but I have to say I am not a fan of scallops and this one was chewy and not at all to my liking. There are four pre-set positions for takeoff and landing, relaxation, dining and bed mode. Mein Flug mit Oman Air in der brandneuen Business Class der Boeing 787 "Dreamliner" von Frankfurt nach Muscat. There are three toilets in the Business Class cabin on Oman Air’s Boeing 787-9, meaning an excellent passenger to toilet ratio of 10:1 (Singapore Airlines has a 14:1 ratio in Business Class on its long-haul A350s, and 16:1 on its new A380s). The IFE selection was good, not as extensive as you would find on Emirates or Singapore Airlines but still a decent choice of the latest movies, which should be ample to keep you entertained for a 7 hour flight. Even longer than a British Airways First Class seat, and almost as wide, the all forward facing and direct aisle access arrangement is very impressive. The price of a ticket on this route — Muscat to Bangkok — costs a reasonable 34k points in business class. If you’re flown with a Middle Eastern airline before, you’ll probably be familiar with the pre-flight Arabic coffee and dates. Towards the end the product showed its […] Oman Air dining service. Directly in front of me, I had a 17-inch IFE monitor and an ottoman, under which I could store my camera bag. The dine on demand service is a great concept, but wasn’t correctly managed by the crew, who had made it impossible to realistically offer after takeoff. The First and Business Class check-in area leads to a private immigration counter and priority security screening section, so we soon found ourselves in the obligatory duty free shop, searching for a way up to level 5 and the Oman Air lounge. At the side of the seat there is an adjustable reading light, which can be moved through an angle of around 90 degrees (from forward to downward facing). The key to this design is a clever staggered arrangement at the window seats, allowing direct aisle access for the window passenger (and no one climbing over the aisle passenger at the window pairs), the primary drawback for older 2-2-2 configurations. It will take a bit of time to actually book the ticket, but I promise that it’s worth it in the end! No announcements were made; an airport ground crew member just opened the door and said, “OK, Bangkok, you come now.”. Again at this point I had probably eaten too much and couldn’t really do it justice; it’s easy to see why many airlines don’t serve two full hot meals on a 7 hour flight! When Eddie woke up the crew were keen to offer him something to eat even though he had said he would sleep through. One benefit of the aisle seats at the window side (B or J) is the gap behind the suite wall of the window seat itself, between your seat and the window or cabin wall. The toilets are relatively standard for a Boeing 787, including the mood lighting. Eddie asked not to be disturbed, as he wanted to maximise sleep. Disclaimer: Upgraded Points, LLC and its website, UpgradedPoints.com, provides information on credit cards, reward programs, travel information and ancillary information concerning travel and credit cards.  The information provided is for informational purposes only and should not be considered financial, tax or legal advice. Additionally, Oman Air is currently offering a free stopover in Muscat for First and Business Class passengers flying from Asia to Europe or vice-versa, with a complimentary night at the Ritz-Carlton Al Bustan Palace. Lunch started with an amuse-bouche, which was a warm pistachio and parmesan crusted scallop with pineapple and chilli relish. Alongside the partition between the neighboring seat, there is a narrow cocktail table for your beverage, and in my case, camera lenses. Oman Air definiert die Business Class neu! We found a return Business Class fare from Bangkok to London Heathrow on Oman Air via Muscat with the Apex Suite on all four flights in September for S$2,700. In any event if you’re in a middle seat you will have to share overhead locker space with your neighbour at the window side. You can read how it was booked in that review. Seat Information Oman Air Boeing 787-9 Dreamliner. When the crew member went away to check he returned with bad news. It was a chaotic scene there with the poorly labelled Business Class line full of Economy Class passengers, and the Economy Class line also nearly full. This is a good place to store your amenity kit and pyjamas for example, but it’s supposed to remain clear for takeoff and landing. Passing through the automatic double doors, I was greeted by a staff member who quickly checked my boarding pass and welcomed me in. There is a dedicated drop off point at the first door of the departures concourse, including a separate access lane for your driver to use. My aircraft was the 2-class configuration. If you need to leave your seat during mealtime, or halfway through doing some work, the table not only moves away from you towards the TV screen but then also pivots round by 90 degrees in orientation, allowing you room to get in our out of your seat without disturbing the table setup. There is also a good moving map system with additional flight details, and the time remaining to landing is always shown on your IFE controller. The flight was on a Boeing 787-9 Dreamliner, which Oman Air operates with two different business class configurations. Thinking about the Singapore Airlines Boeing 787 I flew just a few days earlier, which also has 2 seats staggered by the windows, the Oman Air Apex Suite is wider at 22.8 inches vs. the Singapore Airlines 20 inch width. These can be transferred in from American Express Membership Rewards, Capital One, Citi ThankYou, and Marriott Bonvoy at varying rates, so it’s pretty easy to build up a solid Etihad Guest balance. Baggage policy. Happiest in a First or Business Class bed flying to a faraway place, and even happier when it's using miles or points. If you offer dine on demand you should really take the food orders before filling all the ovens. Ever since flying Qatar Airways’ phenomenal Qsuites earlier this year, the next product high on my list was the highly regarded Apex Suites as seen on Oman Air, Korean Air, and Japan Airlines. We made our way to the gate 45 minutes before departure time. We picked up a ‘D’ fare class on Oman Air, which earned us 150% of the miles flown under the Etihad Guest program (5,780 miles each). However the software, responsiveness, and resolution are hugely improved over the older system. However, I do find their IFE content a little dated. Similar to an Arabic Mezze and served with hummus, babaganoush and Arabic breads, this always goes down well with me! Oman Air, the national carrier of the Sultanate of Oman, continues its ambitious expansion plans in 2017 with three new additions to the fleet already this year. Although I booked my Oman Air flight as a paid ticket, it’s possible to redeem points and miles towards Oman Air flights. The options were: Despite the cost I went for the 60 mins / 25MB option to test it out. These seats also benefit from the same full length as the A and K window seats (only the B and J aisle seats suffer some reduction in length to allow for the window seat access corridor). Flights to Europe are also available at reasonable rates, for example flying Apex Suite Business Class from Muscat to: * Not all flights on these routes feature the Apex Suite. Oman Air’s Business Class is known as an insider tip among frequent flyers for a while now: their old Business Class was often called a ‘First Class among Business Classes’ due to the comfortable 1-2-1 seating in lie-flat, which was better than many First Classes at that time. Personally apart from the Champagne I had a glass of the Chablis with the first meal, which turns out to be the poorer rated of the two white wines offered. The toilets are also configured with bidets, yet the amenity holders were all empty. In hindsight, I should have flown to Europe via the Middle East as 2 shorter day flights which would have been more favorable on the body clock and I would have been able to enjoy more of the Oman experience. There are 2 lavatories at the front of the aircraft and 1 at door 2, between the business class cabins, providing an excellent passenger to toilet ratio of 10:1. When your flight gets cancelled). The best way to do this is by using Etihad Guest miles. At the window seats the beds are by far the best, with an added 10cm of length compared to the aisle seats meaning a full 203cm (80in or 6ft 8in) long. Even though the Oman Air A330 does not have the newest business class seats, it is still a very comfortable experience at less than $5000 per person to Europe in business class, with excellent food and service onboard as well. Between each A/B, D/G, and J/K seat pair are electrically controlled privacy screens which are all down upon boarding. As a result, another airport staff member held passengers back for another 5 minutes. Despite being a dual airbridge gate, a single airbridge was used for boarding connected to the second aircraft door. Oman Air uses brand new Boeing 787-9 aircraft That means you can search online, but you’ll have to call Etihad Guest to book. According to the Oman Air social media team, the Boeing 787 is currently flown on routes between Muscat and: My aircraft today was Oman Air’s newest 787-9 and was only 3 months old. Main course during Oman Air A330 dining service. Oman Air has finished the seats well, with a high specification and in warm, attractive, neutral tones. Your luggage is then taken by the porters who escort you through to the check-in counters. This review follows on from a flight from Frankfurt to Muscat on Oman Air’s Airbus A330 in the older business class configuration. Many of the credit card offers that appear on this site are from credit card companies from which we receive financial compensation. The first thing we noticed about these seats was the size, they are huge for Business Class. I approached the male business-class check-in agent and explained I had checked in online but needed to print my boarding pass and handed over my passport. That small storage area unfortunately also becomes inaccessible with the seat in bed mode. He took over the family business in 2012 and uses it to maximize his loyalty points earning. The ‘wings’ at the side of the headrest also wrap around for additional support if required. On this flight, departing Muscat at close to 3am, they were serving breakfast after takeoff then lunch prior to landing in Jakarta. This was a nice dish, a well-presented generous portion and very tasty. If you’re flying on one of Oman Air’s pair of Boeing 787-9 Version 2 aircraft, which are dedicated to the twice-daily Muscat – London Heathrow route and also have a First Class cabin installed, the seat map looks like this: Due to the presence of a First Class section, this configuration has fewer Business Class seats, 24 in total, across two very intimate 2-row cabins. Oman Air does levy a fuel surcharge (YQ) on award tickets, so you’ll pay that in addition to the taxes due and the miles required, for example around S$204 on a Muscat to Bangkok flight. On the whole we were not disappointed, with the airline offering an extensive menu including two full meals on this 7 hour flight. Do note also this storage area is slightly smaller at the window seats (A or K) compared to the aisle seats. Finally on board, seeing the cabin for the first time I thought to myself, “Wow! How to Book Cheap Car Rentals in Los Angeles [Price Comparisons], How to Use the New American Express Statement Credits [2021], Full List of Airport Lounges at Orlando International Airport [MCO]. For the rest of the flight I was looked after by a Ukrainian cabin crew member who was just lovely and far more confident and professional. The bright internal lights reflected off the glass in the evening so there wasn’t a view to be seen. The seat layout is actually the one shown on Seatguru for Kenya Airways' 787: 2,2,2 3 rows in the front cabin and two rows in the second cabin. For appetizer I selected the classic Arabic mezze with hummus, baba ganoush, marinated olives, cheese sambousek, chicken kofta, and Arabic tomato sauce served with Arabic breads. Three additional controls at the inner armrest, below the IFE controller, allow you to raise or lower the privacy divider, control the overhead table / reading light and switch the do not disturb light (on the outer seat shell) on or off so the crew know whether to wake you for service. Smaller lounge areas are also off this hallway. The crew distributed an Amouage-branded amenity kit to business class passengers, the same as I had on the inbound flight. The beauty of the Apex Suite layout and design is that wherever you sit you will enjoy good privacy, for example as a solo traveller, thanks to the large privacy dividers separating each seat into a ‘mini-suite’. Did the food and service match up? We were flying on one of Oman Air’s Boeing 787-9 ‘Version 1’ aircraft, a 2-class variant with 30 Business Class seats in a 2-2-2 configuration spread across four forward rows between the first two main aircraft doors (rows 10 to 14) and a single row behind the second main aircraft door (row 15), directly in front of the Economy Class section. It’s also been appearing sporadically in SIA’s SilverKris Business Class lounges at Changi over the last few months, presumably when the Charles Heidsieck supply runs low. The window seats (A and K) in Business Class have the highest levels of privacy once the divider is raised. They are stocked with some additional Amouage toiletries including hand cream and both men’s and women’s fragrances. I certainly took advantage of that and flew them from Abu Dhabi to Bangkok via Muscat. If like us you are flying on a cash fare with Oman Air (they have some fairly competitive ones), you can also credit miles to Etihad Guest, which we would recommend over the more limited Sindbad option. You can view the full Etihad Guest award chart for Oman Air on the Etihad Guest website (PDF). With the screen up between the seat next to me, the privacy was amazing. On paper though, with a 2-2-2 layout, that seems a strange accolade. Who needs a sliding door when you have this?! That’s a nice option as some passengers will want to encourage their body clocks to move towards their destination time zone, while others will be keen to remain on home time. Once again, I was amazed at the restaurant-quality and presentation of the dish. The new Oman Air Business Class seat is designed by APEX, and it also used by Korean Air and Japan Airlines on certain aircraft in their fleets. If something goes wrong, it’s terrible (eg. Upon arrival, we headed straight to the Oman Air business class lounge. Then I should have flown Finnair east-bound which would have had the longer, uninterrupted, 10-hour segment and a better opportunity to sleep. Overall though, we would definitely fly this airline and this product again. 99% of the time there is 2 business and 1 first class available. With only 11 passengers in the front cabin this evening, it was also very empty. On the seat arm on the opposite side are the adjustments for the seat itself, complete with adjustable lumbar support, massage function, and even a “reclined mode” for take-off/landing. Indeed the initial impression you get when you settle into these seats is how big they are – comparable to many First Class products. In many ways this was similar to the Arabic breakfast, though I expected that. Click here to see a list of advertisers that we work with. Two of Oman Air’s seven -9 aircraft contain first class, but these aircraft fly on the London route only (as a point of housekeeping, the aircraft for the second leg was also an all-business variety thanks to a tech issue). The best seats in the cabin are the A and K window seats. The duck was cooked to perfection. The carrier has 2 versions of the 787-9: a 2-class configuration with the Apex business class seats and economy class and a 3-class configuration which adds first class. Availability for Etihad Guest matches that offered to Sindbad members, and is shown on the Oman Air site (simply select ‘Miles’ instead of ‘Cash’ on the booking page). © 2021 Upgraded Points™, LLC. Click here to see a list of advertisers that we work with. No responsibility will be taken by the bank advertiser for these comments. Given the rather lacklustre comparative offerings in Singapore Airlines Business Class, even on 17-hour non-stop flights, this extensive selection from Oman Air is impressive and much appreciated. Abu Dhabi to Bangkok in Business Class is 67,500 miles on Etihad, Muscat to Bangkok in Business Class is 34,000 miles on Oman Air). No complaints here, a nice drop and we certainly enjoyed a glass or two. However, I doubt I would have wanted more food if there was any offered after the dinner service. Additionally the seat back and legrest angles can be controlled independently using the three buttons in the middle, as can the seat pan forwards / backwards position. The business class cabin features 30 seats in a staggered 2-2-2 configuration with 24 in the forward cabin between door 1 and door 2 and a smaller cabin behind door 2 with just 6 seats. For the flight we took from Muscat to Jakarta in Business Class you’ll pay 48,000 Etihad Guest miles, however there are much cheaper options to Bangkok (34,000 miles) and Kuala Lumpur (39,000 miles). He opted for a bowl of soup, which was pimiento and roasted artichoke. Oman Air Business Class Boeing 787 Dreamliner – The Cabin After a short wait in Muscat’s terminal, a bus brought us to the wonderful Dreamliner. Do pay particular attention to the storage compartments you won’t be able to access once you have converted the seat into a bed. Not only were the seats themselves beautiful, but I thought the finishes were beautiful as well. This means that you’ll have to call in to find award space and actually book the ticket. Unlike the Oman Air Airbus A330 retro seat, this one is perfectly flat and free of lumps. As mentioned in my previous Smart Travel deal, Oman Air has a insane promotional Business Class fare in June. OK, now for the bad news: it’s hard to actually book the ticket. They certainly shouldn’t have needed all the oven space for the Business Class load on board and they could then easily have had some capacity for our a la carte request at the same time as the other passengers had breakfast. Full Disclosure: We may receive financial compensation when you click on links and are approved for credit card products from our advertising partners. Thus if you choose to fly Oman Air on this route and find this seat you may be disappointed. This was disappointing, especially with the 60% full Business Class cabin on this flight. Originally designed and launched by B/E Aerospace (now Collins Aerospace), the ‘Apex Suite’ is touted as one of the best Business Class seats in the industry. First Class (8), Business Class (30) and Economy Class (204). Noise-canceling headphones are the same cheap-looking quality as the previous flight, so I didn’t bother to try them again. I’m guessing not many people redeem on this airline. Any and all options, reviews, comments and analyses are the responsibility of the author(s) and not any Advertiser or credit card issuer. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). Given how difficult it was to photograph, you can imagine how difficult it is to use! Oman Air's new 787-9 is fitted with 8 First Class suites, as well as 24 seats in Business and 232 in Economy. Also, if nothing goes wrong, they are good. We recommend calling the airline’s Manchester, U.K. call center for the best experience. Directly below that is a storage hook for your headphones. Grilled lemongrass chicken with raspberry vinaigrette. Further down are the buttons to control the privacy screen, mood lighting, and the Do Not Disturb lights found on the outside of the suite. Even happier when it 's using miles or points obsession with earning and loyalty. 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