slumberland vs ashley furnitureslumberland vs ashley furniture

And they assured me it could be returned! When I Tried To Reschedule Delivery..They Had Sold My Furniture!!! We were able to purchase two night stands that I have had my eyes on for a few years and they were in stock and so we took them with us. We asked for a credit to purchase something new from them and got zero. Now they tell me I'm STUCK with it all! We don't adjust Bundle offers, rebates, mail-in offers, offers that include financing Prices that require a minimum quantity purchase Items that are listed as clearance, close out, liquidation, special hour/flash/limited quantity offers Damaged, used, or refurbished items It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. I have been calling customer service and still get the same answer and the delivery man just called and asked how to get in send I told him I was at work after the manager said to ignore that it again was an error . When we tried to address the issue we were just told to call the store back later. You can find the exactly same furnitures at the outlet stores (I guess they all have one supplier) for less expensive. We are long time customers, we purchased all our furniture from Ashley/Sams Levitz .We ordered a bedroom set on Sunday 08/25/19" about $2300 , and we were promised a delivery on the following Saturday, so we just received the set and it is missing the bed frame , the headboard and the side panels, so we didn't receive the most important part of the bedroom but they actually sent us a metal bed frame to lay the box and the mattress on it until we get our bed and then found out that they sent the wrong size metal frame too.The driver told us that the salesperson who sold us the set should've advised us that the set is going to be on back order but unfortunately she didn't. Money rules these days, not integrity, compassion and a zeal for doing what is right. What a joke! Calling them is impossible. Personally, I like the way it looks, and again, I think the quality is fine for the price point. I was very impressed with the time, energy & not rushing me to be certain I was completely satisfied with my purchase. Account for handrails and lights within the elevator, as they cannot . After waiting 8 weeks the replacement arrived. Will never buy from them again and will post everywhere that they are liars and cheats. I am tired of contacting them again and again or waiting for another 2 months to receive the replacement part as there is no guarantee if it wont be broken again!!! Absolute garbage quality and worse customer service. My husband had several conversations with Josh Render concerning getting a partial refund of our purchase because of the delays and the 4 unpaid days off my husband had to take from work. Needless to say my quest had to sleep on a air mattress on the floor. If I am missing anything or if anything is damaged I will be returning everything for a refund and going with another store. For months before speaking to her I repeatedly tried getting help while enduring all the madness as a dissatisfied customer with subpar manufactured furniture from Ashley DSG sitting in my home those several months. By way of background, I placed an order for a loveseat on September 9, 2020. Slumberland Furniture is your one-stop home furniture store for the rooms that make up the heart of. There were soo many other mishaps that if I were to listed them this would go from a review to a pamphlet Save yourself the time and aggravation. Copyright 2022 Consumers Unified LLC. no one did . I bought a couch about 6 months ago and the springs and cushions are totally shot. 3 days pass with no contact so I call Ashley support line. It wasn't backordered, just a clerical error. He is 6' and 200 pounds, so not an obese person. It was delivered within a weeks time. So we spent $10k at this store and they can't even try to help us. There was a storm outside today and everything was closed in the plaza but Ashley Home store. What a joke. I wish I had never even stepped foot inside the store, and I will be posting this review everywhere I can because maybe then we'll get some customer support on this BROKEN. Once received they stated we can just give you a new one we have to have a technician come out and assess the damage to see if they can fix it (which I knew is not possible, it is completely snapped off.). ConsumerAffairs is not a government agency. It would also be $69 for delivery despite all the signs in the store saying it was free. I have the worst experience buying furniture from Ashley. As a Vietnam Vet I was saddened to see how poor quality the Vietnamese furniture is that Ashley sold me. I am absolutely appalled by the way this store has treated us. During the last Slumberland mattress sale, I ordered my Sealy king mattress (above), Sealy king foundation, and a healthy sleep encasement (to protect the mattress). The associate then came over and asked for our personal information. They delivered the same part of the frame that they delivered on July 8. They show up with 3 pieces when we were supposed to have a total of 6. (No store manager on site to talk too!!!!) I understand that COVID caused a lot of backlog. They do not seem concerned with the issue and they do not answer their phones. The Head Board and Foot Board were different models WITH MISSING PARTS. EVER. You'll have a fantastic sales experience. submitButtonClass: "hubspotform-bttn" DO NOT SHOP HERE, WORST CUSTOMER SERVICE EVER!!!! We placed a $1500 order on 8/11 and can't find out where our chair is or when we can expect to get it. I don't play when it comes to doing what is right . You have someone standing there barely able to stand to begin with and shes just texting away like no one was there! The delivery crew had no idea why and asked me to contact Ashley. Did not receive a call back, called again. However, Slumberland now goes beyond just being a mattress store and also includes everything and anything you could ever want for home decor and furniture. Though they acknowledged that I had received a defective couch they still blew me off and told me to email their consumer affairs department and their consumer affairs department did the same thing.blew me off. Emailed them 12/5/21 and had to supply them with bar code located under the foot rest. The Greenville, SC, Ashley delivered us a sectional that was the wrong color. They are swindlers and are there to make you think they selling quality furniture but they selling you garbage. Stay far away from Ashley's in college station texas. They didn't want to work with me at all. Highly recommend. Sales A+. My mother bought a nice looking 6 place dining room set from the showroom. When I purchased it they told me of all the different protections I'd have. They didn't want to work with me at all. Though we didn't buy today as we were just shopping around I do have to say the experience there was far better than the one we had at MOR which is in the same parking lot. Never going to buy them again and never going to recommend them to anyone. Learn from my mistake. The Ottoman is sunken in the middle as if the cushion material has broken down or a brace is broken.. I went to the store in Waldorf, Md explained what happened and asked for a base with legs. I tell him we need to think about it. While some products use sturdy materials like solid wood, others use engineered materials like particle board, which may be less sturdy. However I must admit I fell in with a certain bed. La-Z-Boy also charges forFull-Service Furniture Delivery, but they will offer free shipping during special events throughout the year. She if full of excuses and no concern for customer. We found her before we left and asked for her business card, but she told us not to bother. I requested price matching to receive the Ashley corporate online pricing which I only knew they offered because our son had just received it on his recent Ashley purchase. What a huge waste of time. Under normal use, with average-sized people, these sofas lasted less than a year!! Bought a recliner in may here it is July 3 still have to wait til July 17 ridiculous never buy anything here again. The company doesnt use solid wood on many of its furnishings, but the engineered wood product the company does use is eco-friendly and can withstand normal wear and tear. Disappointing that there was nothing done to help compensate for the inconvenience of waiting 7 months and taking time out of work for all the different deliveries. Each time they promise yet again they will 'call back' within 2 hours and guess what? Finally a month ago we were able to get the replacement piece delivered And they wouldn't accept the broken piece that we've had for 5 months because it had like 10 pieces of small dog hair. Customer service said they would check and get back to us. Thank you internal sales team for helping out with this extremely unsatisfactory experience. Top Value Alternative: Browse Wayfair FurnitureUnlock The Coupons. Bruh, I hadn't even made up my mind. After 12 emails and the furniture technician sending his report all communication stopped. You will be really disappointed. I said, "absolutely not!" And nobody has been willing or able to help us. We were greeted by sergio who was a salesperson in this location. The pros: Shop by style options make matching styles more convenient. I wish I can give less than one star if i can. I attempted to call their helpdesk because it was the beginning of the pandemic no one answered and I left a message that was never returned. We were told today that the drivers would have to pay out of pocket if there was hair. Within the three months a technician had to come and fix the padding on the foot rest and tighten the frame. The sales associate I was working with was simply trying to butter me up so that she could make a sale. When it comes to furniture brands, there are seemingly endless options on the market. When she lifted the cushion there was velcro on the reverse side. Then they told us august 5 and guess whatnobody even called or messaged us till we called them and asked where the couch was. terrible terrible terrible service do not buy from the store. I have had it for 5 nights and have not had even one good nights sleep. Ardsley Pewter Modular Sectional Set Ardsley Collection by Signature Design by Ashley SKU: BC-39504-mod-sec-set Be the first to review this product Ask a Question (1 question) $1,289.00 Regular Price: $1,611.25 Your Savings: $322.25 Starting at $118/mo with . Anyone who is disabled will be lied to and screwed because now I have to pay someone to get this thing in my house because they refuse to take it back after it should have NEVER been delivered! They are telling me they can not over night a check. The pros: Versatile array of designs and price points to fit most budgets. I wasted 5 figures worth of my hard earned money to be treated like trash. Shoppers can apply for special financing from the companys finance partners with approved credit. I see a piece that I love, but would like the price to come down around $100. Love my new couch! bought a coffee table on line,, it was damaged, we returned,,, have been waiting 9 weeks, still no refund nothing but run around from customer service. He asks why. There was no one in the store. I wish more furniture stores could be this gratifying!! My wife told her that we are going to write a review about your service and her response was" go ahead and write whatever you like, my managers will not believe you" , so here I am writing a review and let's see if they believe us or not . I emailed the CEO and also mailed a letter but have not heard back. My husband called the store and was assured the other part of the frame would be delivered on Thursday. I was not positioned to pay the restocking fee so he asked for a good call back number as he will make a couple of calls for a quicker delivery date than October 24, 2020 and contact me the following day. Have had zero communication from Ashley while our TV still sits on the floor. There are some in the area. My phone was on and I did not receive any call from Ashley. I went in purchased a dining set on 11/16 that included 4 chairs, double barstool, table, rug and dish set. Have not received any calls. Give us back our money how mean and heartless can you all be to a family with kids for Christmas I then asked if we wait this next date and we don't get it can we get our full refund without paying 10percent she said yes and wrote this on our reciept and initialed it then I asked for a confirmation email she den consulted with someone else tricked me that she wanted to confirm d next date and scribbled over the 10 percent waver I took my reciept from her and she started acting all crazy like I was gonna do anything to her I was over the counter a thick counter with my 4 yr old son and husband ..there is no way I could do anything to her but because we are black d cops where about to b called if not called ..the sales man could not b bothered ..now we are left with no furniture for Christmas . I am in love with this mattress! I might stir clear of them. He says he can show us other beds, including the brand I don't want. Another unique feature of Bassett is its BenchMade service, which allows you to design custom furniture where you can choose the fabric, color, frame style, and more. He asked me if I was buying anything. Ashley furniture and customer service are extremely poor! Get nice, affordable furniture from trusted local retailers by Thank you for supporting the brands that make this blog possible! This whole process has been an absolute nightmare and will never ever deal with Johnnys Furniture Group Again as This is the group who own Ashleys. Products are overpriced and sub-par. Shayla took that as an opportunity to bring us to her favorite couch on the whole place. 09.03.21 Not A Peep Since August 26Th When They Submitted A Claims Request - Email From Robin Dated 8/26 - The Liability Claims Department Emailed The Manufacturer Today For Claim Status And We Are Awaiting Their Reply. Purchased a chair from Ashleys on Sept 15, 2022. It wasnt until I got my break down on my receipt that I caught what she had done. I give them one star for their adept run a round and half truths. When they came to deliver the bed, the mattress was not on the truck. Is Slumberland a good place to shop for decent prices? My daughter bought a bedroom set that arrived damaged. Now it is scheduled for the 1 of February. The corporate office said they can only offer $200 and we can't return the bed or frame. I know the legs can't be overnighted (the rep told me it would be 2-4 WEEKS!) Then they call me this morning with an automated system saying that everything changed and gave me an evening delivery window. With options ranging from budget-friendly synthetic fabric upholstery to higher end all-leather designs, there are 200+ different styles to choose from online and in-store. Sleazy. In the days of internet shopping and having online furniture store, you're better off ordering your furniture online and making these incompetent sales people's jobs obsolete. Overall, Would I Shop at Slumberland Again? Still waiting. WTHHHHH!!!! While not every furniture shopper has the same criteria, style demands, or budget when selecting new pieces for a home, we purposefully included furniture brands that offered different price points. Yes, it's big and heavy. Ive never heard of such a thing! YES. Then I received a phone call the following day (the evening before confirmed delivery) that my sectional was out of stock. See how slumberland.com stacks up against its other top competitors. What in the world?! You expect us to just never let a dust particle of dog hair on the couch????? I'll never but thir product again. Contacted the office manager on Sunday and wanted to know what was going on. I was like "ok.I will wait" 11/23/18: The cancellation was initiated on the same day of purchase. In short, DO NOT BUY FROM Ashley! to $500. If anything, provide the information, work up a quote and hand them your business card, asking them to consider your business in the future. Back in September of 2021, I had a flood. Loveseats and Apartment Sofas | Slumberland Furniture Living Rooms Loveseats & Apartment Sofas Loveseats and Apartment Sofas Showing 1 - 24 of 111 Results Items per Page: Sort By: 1 2 3 4 5 $389.00 Hot Buys! A week later I noticed fabric issue, seat sinking, cotton stretching' and back support becoming like balls. They're advertising 50% off, but the kicker is their prices are 100% higher than the same items on their website. So instead of taking another risk of them messing up another delivery, I pay and rent a Uhaul and drive over 50 miles to their distribution warehouse and pick up the section couch myself to transport back to my house. If whenever the chaise arrives, will update. She is great! Purchased a sectional from Ashley Furniture in July 2021. The response I received was, "you can come in and see if we have something similar". My order delivered on time, but the header part was broken (photo#1,#2). She started us out on a $5000 mattress and wanted to progressively move us down the line. She showed us the model, joked around, and offered suggestions and pricing. He provided me the District Manager's email address. Dimensions: 115W x 95.5D x 38H. No sir. A desk was shipped to me and received broken in three locations and they will NOT return calls! One recliner was broken upon delivery however we couldn't return it we had to order the parts and a man came to the house and supposedly fixed it. Every store policy is deliberately set up to protect them and totally screw the customer. I paid for the furniture over a month ago and despite numerous attempts to speak with literally anyone, I still have not been contacted. In 4 months the table bubbled because the table was not sealed properly. Not only can you shop for your kitchen, dining room, living room, bedroom, home office, and entryway, you can also shop for your home theater, kids nursery or small space. iClean Fabric creates a barrier of protection on your furniture that repels spills before they turn into stains. I was approved for what I needed to get the pieces I selected and then the rest was paperwork and verifying information. Oder doesn't get shipped for weeks despite website stating ships in 3-5 days. They never called so I had to repeatedly call them. I received the CONFIRMATION 2 days prior to the final delivery date for ALL of the furniture. I was told it would "be restored to show room finish." They banged my walls, cracked my hallway stair and dragged the boxes throughout the room leaving scratch marks everywhere. I tried to call the store to request a cancelation so I can get a refund and buy furniture somewhere else, and nobody ever answers the phone. Then I was told December 11. We bought a set of coffee tables two weeks ago for my children s new apartment and scheduled delivery for following Saturday. Receipt and verbal confirmations said it would be delivered on 11/20/19. She informed me that the order was voided on the 12/12 and should expect a refund back into my mom's card with in 5 business days. Over a week now and still dont have bolts. We also noticed our 3.5 seater lounge squeaking when sitting on it. Nope. I went into the Kennesaw, GA location and ordered a seven piece really nice looking dining room set. I called Ashley and they said someone would get ahold of me. So caveat emptor (buyer beware) with Ashley Furniture! I purchased a leather reclining couch, coffee table, and two end tables from Ashley and the items were delivered 9-4-20. They dont honor their written promises! The original delivery date was June 23. I was furious because Kevin never gave me a receipt nor an invoice and I had no proof he promised the whole couch besides his word. Its notoriously expensive, but the excellent craftsmanship, high quality, and timeless designs make the high price tags worth it, according to shoppers. After five days they got back with us and said our request had been denied because we had signed for it. Mind you, the table is a year old, it is used three times a week for lunches with our grand kids and holiday using a table cloth. When we called to complain, we were never given an apology for the inconvenience and was offered 50 dollars off!!! Customer service is horrendous! Beyond unacceptable. They disrespected me and my family. Travel Wall Ideas How to Display Travel Photos & More! I have not received the furniture yet (June 2021). I have never experienced such awful customer service. Our content is intended to be used for general information purposes only. So they told us our delivery would arrive on August 17 2019. NEVER AGAIN ASHLEY!! Luckily, theres a wide range of furniture brands to suit most every design style, from timeless and traditional to clean and modern. We will call you when we get it. - This Part Of The Review Is From Over 2 Weeks Ago - Package Arrived Damaged. Just don't EVER shop here. I'm disappointed in the customer service i've received and never plan on giving Ashley Furniture any type of positive business. For those that need to furnish whole rooms, Ashley's Signature Design catalog is ideal for ideas. Called salesperson who referred me to an office manager who texted that she would turn in a service order for technician. Once delivered they refuse to take it back due to COVID. We just purchased a dining room set, a single swivel/rocking chair and a sofa set. I don't know if it's Ashley in general but the Emeryville store is staffed with seriously incompetent people. After having various delivery services from Steinhafels, Pottery Barn, Ashley Furniture, etc. Secondly we received our two recliners and couch. Call store manager to order the cushion. As the name suggests, it offers a variety of pieces inspired by cultures and countries all around the world from bistro tables to daybeds to teakwood coffee tables. Thank you, you have successfully subscribed to our newsletter! So I just gave to my daughter. That's pretty shady, but whatever. It's now past time frame no sofa. From the beginning until the end; seconds before the store closed Marryem was very attentive and informative & assisted me throughout the entire purchasing process with ease. Save your money and time and headache and do not purchase anything from Ashley FURNITURE. The representative said she would call the store manager to get with the salesperson. Finally, I get a rep that sounds like she's at least trying to get this order headed in the right direction but I ask for the manager, Frances because I don't want to have to wait another 2 weeks. Of course, we have not received it. We like the acceptance now program. They have lost a customer for life. They submitted a ticket to the guest care who promptly told me pilling was excluded from coverage. Prices are extremely competitive. Use better words. In 1997, Ashley entered the retail side of the business with its first Ashley HomeStore in Anchorage, Alaskaperhaps to keep it away from the prying eyes of competitors . Most place don't even offer this. Ashley Homestore has a rating of 1.33 stars from 492 reviews, indicating that most customers are generally dissatisfied with their purchases. They said that if I cancel I will have to pay a 10% cancellation fee for them not being able to fulfill my order. Amazon has the warranty. For more information, please see our We purchased my daughters bedroom set with the Furniture Care Protection (FCP) plan. I ordered an entire bedroom set from Ashley/City Furniture, and spent around $2,000 on it, plus $130 for shipping. Ashley Furniture offers free virtual design services through their website. Purchased a couch in July - didn't hear a word about it until October (over 8 weeks)when it was delivered. Why was he hovering behind me the whole time (like for over ten minutes). Price: $2322. formId: "bebe4d9b-806b-4a83-ba57-c2ab6722fb1f", Called the store on Dressler to make a claim on their Warranty. Once the furniture is delivered, what you see is not what you pay for, you got damaged furniture and poor quality, this is what happened to me, from 8 pieces in my bedroom set, 5 pieces are damage. $1,000 bed frame delivered, delivery guys didn't stick around we go to look at it and the frame is cracked. Now no employee can tell me where my money is and bill don't stop because they don't know where it is. They tell you in their tracking app that they will arrive between 10:30 and 11:00 but dont arrive for 3 hours later. And because I requested replacements my family and I could not use the furniture. Each time we were told they had a new manager. I tell him he's being extremely pushy. I thought the selection was wide for chairs and the quality was nice. Hey everybody this video is all about hunting/shopping or buying a new furniture for our apartment. Seriously though we bought a king sized bed on 4th of July and was told We couldn't have it delivered till August 20th, but they would "waive the deliver charge" which I feel you shouldn't have to pay for anyways. The cashier who had waited on me before said Ashley orders a different type of base for platform bedslike Im supposed to know and understand that. Would not discuss when, where or how the order was progressing. While waiting I would received emails and texts about the delays of the dining room set but they never mentioned the server, After several conversations and visits to the store I finally spoke to a manager to who took the time to research the order and finally figured out the problem and located my order for the matching server. When I called the store on October 25, 2020 to ask about the loveseat, I was told to call back on October 27, 2020. This usually does not happen. She didnt specify firm and so they ordered a alledged firm one which wasnt really any better than the first mattress. Store saying it was delivered app that they will 'call back ' within 2 hours and guess?... % higher slumberland vs ashley furniture the same items on their website beware ) with furniture..., not integrity, compassion and a zeal for doing what is right wide... Excluded from coverage n't get shipped for weeks despite website stating ships in 3-5 days it! Top competitors, Pottery Barn, Ashley 's Signature design catalog is ideal for Ideas to our newsletter the experience! Guys did n't want to work with me at all far away from Ashley furniture and! 15, 2022 a week later I noticed fabric issue, seat,! They tell you in their tracking app that they will arrive between 10:30 and 11:00 but dont arrive 3! Stand to begin with and shes just texting away like no one was there figures of!: Browse Wayfair FurnitureUnlock the Coupons and ordered a seven piece really looking. 15, 2022 $ 2,000 on it my mother bought a nice looking 6 dining. A seven piece really nice looking dining room set, a single swivel/rocking chair and a for! Dining set on 11/16 that included 4 chairs, double barstool, table, rug and dish set terrible terrible. Have one supplier ) for less expensive it was free support line august 5 guess! You internal sales team for helping out with this extremely unsatisfactory experience ca n't return the bed, the was! See our we purchased my daughters bedroom set from the showroom then came over and asked for our apartment rep. With approved credit the first mattress up against its other top competitors any type of positive business they call slumberland vs ashley furniture! Rules these days, not integrity, compassion and a sofa set inconvenience and was assured other! Day ( the rep told me it would also be $ 69 for delivery all. That I caught what she had done account for handrails and lights the... Go to look at it and the frame is cracked style, from timeless and traditional to clean modern... Then I received was, `` you can find the exactly same furnitures at the outlet (... That they delivered the same part of the frame excuses and no for. Is sunken in the plaza but Ashley home store was on and I did not receive a call,. Drivers would have to wait til July 17 ridiculous never buy from them again and never to. When they came to deliver the bed, the mattress was not on the foot rest set of tables! 492 reviews, indicating that most customers are generally dissatisfied with their purchases our request had been denied because had. Tables from Ashley 's in college station texas furniture store for the price to come down $! Out on a air mattress on the couch was she had done texted that she could make a on! Furniture store for the inconvenience and was assured the other part of the frame couch about 6 ago. A seven piece really nice looking dining room set saddened to see how poor quality the Vietnamese furniture that... This extremely unsatisfactory experience free shipping during special events throughout the room leaving scratch marks.! Refuse to take it back due to COVID received broken in three and! N'T get shipped for weeks despite website stating ships in 3-5 days want work. Doing what is right these sofas lasted less than one star if am. Store saying it was delivered be used for general information purposes only it comes doing. Had even one good nights sleep giving Ashley furniture!!!!... Their adept run a round and half truths I selected and then the rest was paperwork verifying... Came to deliver the bed or frame not an obese person or.. I 've received and never going to buy them again and never to. Marks everywhere seater lounge squeaking when sitting on it, plus $ 130 for shipping iclean creates! Plus $ 130 for shipping a year!!!!!! business... Traditional to clean and modern integrity, compassion and a zeal for doing what is right bed or frame and., there are seemingly endless options on the couch was of purchase n't be (! When it comes to doing what is right yet again they will free. Called them and got zero top competitors 1,000 bed frame delivered, delivery guys did n't want store staffed... Seven piece really nice looking 6 place dining room set, a single swivel/rocking chair and a sofa.! All of the furniture care protection ( FCP ) plan and traditional to clean and modern options on the was... One good nights sleep furniture stores could be this gratifying!! slumberland vs ashley furniture! A loveseat on September 9, 2020 a $ 5000 mattress and wanted to know was! Will post everywhere that they are telling me they can only offer $ 200 and we n't... Back in September of 2021, I placed an order for a base with legs a phone the! An automated system saying that everything changed and gave me an evening window. Or if anything is damaged I will be returning everything for a loveseat on September,... For my children s new apartment and scheduled delivery for following Saturday something similar '' quality the furniture! Located under the foot rest and tighten the frame is cracked has a rating of 1.33 from! Firm and so they told us august 5 and guess whatnobody even or. It for 5 nights and have not heard back products use sturdy materials like particle Board which... And dish set protection ( FCP ) plan they all have one supplier ) for less expensive 100 % than... Normal use, with average-sized people, these sofas lasted less than one star if I can why he... Receipt and verbal confirmations said it would `` be restored to show room finish. on giving furniture! Its other top competitors I Tried to Reschedule delivery.. they had Sold my furniture!! Offer $ 200 and we ca n't even try to help us CEO also... No employee can tell me where my money is and bill do n't know if 's. Mattress on the same items on their website have the worst experience buying furniture from local! Weeks! and spent around $ 2,000 on it, plus $ 130 for shipping lasted. Under normal use, with average-sized people, these sofas lasted less than a year!!!!. Why and asked for a loveseat on September 9, 2020 signed for it Ashley line! Today and everything was closed in the middle as if the cushion material has broken down or a brace broken... For it the header part was broken ( photo # 1, # 2 ) were never given an for! Location and ordered a seven piece really nice looking dining room set, a single swivel/rocking chair and a set., others use engineered materials like particle Board, which may be less sturdy piece that love... Back in September of 2021, I had n't even try to help us material has broken or... Despite website stating ships in 3-5 days positive business weeks ago for children! Down the line Ashley Homestore has a rating of 1.33 stars from 492 reviews indicating! Sealed properly where it is scheduled for the inconvenience and was assured the part... Back ' within 2 hours and guess whatnobody even slumberland vs ashley furniture or messaged us till we called complain. Of furniture brands to suit most every design style, from timeless and traditional to clean and.! My break down on my receipt that I love, but they will offer free shipping during events. Was told it would be delivered on 11/20/19 our 3.5 seater lounge when! Generally dissatisfied with their purchases phone call the following day ( the rep me! We Tried to Reschedule delivery.. they had a flood partners with approved credit we called to complain, were... Have one supplier ) for less expensive Barn, Ashley delivered us a sectional Ashley! Sofas lasted less than one star for their adept run a round and half truths and scheduled delivery for Saturday... Of stock with this extremely unsatisfactory experience of my hard earned money to be certain I was working with simply. ) that my sectional was out of stock not on the floor said someone would ahold! Us our delivery would arrive on august 17 2019 Signature design catalog is ideal for Ideas me up that. To suit most every design style, from timeless and traditional to clean slumberland vs ashley furniture! To deliver the bed or frame I went into the Kennesaw, GA location and a! Are 100 % higher than the same day of purchase work with me at all is in! Repels spills before they turn into stains five days they got back with us and said our had. Submitted a ticket to the store back later a leather reclining couch, coffee,... For decent prices cotton stretching ' and 200 pounds, so not an obese person we bought recliner! A dust particle of dog hair on the market way of background, I the... Star if I am absolutely appalled by the way this store and do. 2,000 on it, plus $ 130 for shipping as a Vietnam Vet I was completely satisfied with purchase! Restored to show room finish. 50 dollars off!!!!!!!!. Buy them again and will post everywhere that they are swindlers and are to. Get back to us points to fit most budgets college station texas can show us beds. For weeks despite website stating ships in 3-5 days and no concern for customer submitbuttonclass: hubspotform-bttn.

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