Arise Solar is 100% Australian owned and operated, focused on getting more Aussies onto clean, renewable energy at a price they can afford. It has since been handed out every year to towns and municipalities, community businesses, associations or organizations, architects, journalists and individuals for their extraordinary accomplishments and significant contributions to the use and expansion of renewable energy in Europe. With over 8 years’ experience & more than 500,000 panels installed to date, Euro Solar is Australia’s largest & most trusted name in solar. They gave me poor advise at that instant that my house will be suited to 18 panels for a 5 kW system. And they became very aggressive on the phone threatening me and my wife when we tried to get something done about the system, still not working nearly 4 years since installation. If I install 3 kilowatts of rooftop solar but claim STCs for 4 kilowatts then I have committed fraud. A year later I am still trying to get some resolution to installation of solar panels. They even have a low price guarantee. I am not surprised. Received 2 responses via your app with 1 price and only 1 visited my property. Simply provide a lower priced written quote for a comparable stocked item to one of our friendly solar … P & N NSW PTY LTD is listed as 'registered' at time of writing (12 July 2018). The inverter on my mothers system stopped working last October and after numerous calls and emails to Euro Solar we were basically told that it was not covered by warranty,and the company who made the inverter were no longer operating, but they offered a quote to install an entire new system. Absolutely pathetic, 3 and a half years their system has been shut down for its so dangerous that every time I try to turn the system on it nearly blows my house up the inverter is so dangerous and since I purchased the system I now work in Building Surveying this company never got a building permit, planning permit the panels are illegally installed to close to the edge of the roof the inverter is not what I ordered they installed a dodgy none Australian built inverter re stamped with an Australian stamp such a dodgy company unbelievable should not be allowed to happen. If you are a solar installer please read our legal threats policy. If we don't have data for a particular size system (in kW), we won't show a price range for that size. One panel has failed in that time which halves the output of my system. I got the solar system installed on 21/01/2018, my inverter stopped working 15/05/2018, i didn't realise until the 03/06/2018. In July 2018, one of Australia's biggest solar retailers Euro Solar and its parent company P&N Pty Ltd went into liquidation, a move which will 'orphan' thousands of household solar systems. Arise solar consultants were very helpful and friendly. Sunboost Solar has been within the game for around one year. Firstly there is bait-and-switch where Euro Solar has a customer agree to a system and then calls back to tell them the panels they were quoted for are unavailable and will be replaced with an inferior brand. They offered the system at a price that could not be matched by the competitors. Ltd. Email address does not match the review - if you have forgotten which email you used please contact, lists a company called P & N NSW PTY LTD as holding the business name "Euro Solar", Australian Government Clean Energy Regulator, View the contact details for the solar review website: SolarQuotes, Go back to the review page for Euro Solar, Compare Feed-In Tariffs and Electricity Plans. We know the best ways how deliver solar products to customer. So I contacted 4 other local electricians and EVERY SINGLE ONE said the inverters are rubbish. Please be aware you're on the third-party solar review website SolarQuotes.com.au. DO NOT DEAL WITH THESE CROOKS. As like any other trades, there was some delays in installation, however, they were addressed immediately and brought all under control. Price is after Small Scale Technology Certificates (STCs) have been assigned to Arise Solar Pty Ltd T/A Arise Solar or its agents. This inverter lasts 24 hours then has a completely different fault from the one we replaced. Ten workmen came around to install the panels with one carrying a single screw driver. PAINFUL EXPERIENCE, Customer service is terrible and all warranty voided if no service done by a registered electrician yearly. I wished I read the reviews before I went with them, I can confirm that their after sales service lousy. As described above, a common Euro Solar complaint involves people having difficulty getting their deposit back. We are in the hottest months were she should be getting a rebate and is getting nothing. I got a 5kw solar system installed by Euro Solar in October 2017, people who came to install this system they left my roof open. Highly unprofessional and no understanding of customer requirements despite ISO 9001 and ISO 14001 accreditation. EURO SOLAR - FLUSH YOUR WARRANTY DOWN THE TOILET. After making numerous phone calls to Euro solar a contractor came out from Euro solar and found a supply wire had come out of the connector and had made contact with our metal roof causing the system failure. While some installers working for Euro Solar are clearly doing better jobs than others, I have been unable to spot any pattern, so it seem it does not matter if it is Euro Solar Sydney, Euro Solar Melbourne, Euro Solar Brisbane, or Euro Solar Adelaide, you have to be on your toes when dealing with these people where ever you are. Poor contact and poor service. In addition the sole director of one of two companies that make up Euro Solar and also of Worldwide Energy Manufacturing Pty. We continue to achieve solar energy solutions and proven financial savings while helping protect the environment too. There are numerous Euro Solar complaints about installations that were either faulty, not operational at all, or potentially dangerous, and the company not acting to rectify the problem. User #755420 486 posts. Enter your postcode now. Ltd. was ordered to personally pay a penalty of $20,000 for his role in misleading consumers. Despite Euro Solar complaints being legendary in the industry, the company remains in business and still attracts customers because their prices are low. When the inverter was finally installed, it died after 8 months. All they are interested in is installing new systems and racking in the cash. Guaranteed Best Value Solar. They eventually reduced the price to $250.00. Last year in May when I moved into my house and the installation team came to do the installation, they gave me the bad news that only 11 panels can be fitted comfortably on the roof. Claus P. Baumeister, Board of Trustees, EUROSOLAR e.V.Dr. EUROSOLAR established the European Solar Prize in 1994 to shine a light on renewable energy pioneers all over Europe. Even the electricians who discovered the fault said that they refuse to do any work for this company. Unsurprisingly I received no reply. They supplied Euro Solar panels and along with Euro Solar: “...made false or misleading representations to consumers that they manufactured or supplied solar panels that were made in Australia - when they were in fact made in China.”. Countless phone calls chasing up due dates and then no shows. Now the server has been down for 5 months so we have to physically check the system every day when we were ensured the server would be up by now. Euro solar have asked about becoming a client, but we have always turned them down. Don't publish fake customer reviews on your site, on youtube, or anywhere else. As you can probably tell, I’m not a fan of Euro Solar. The installer and electrician turned up when planned, did an excellent job on a hot day and even worked with me whilst I moved a TV antenna. They tell me she will phone me back but never has. I can't believe these people are still in business. I don't know why i even thought about going back to Eurosolar after the crap they put me through when I purchased the 15kw system, took nearly 7 months to get them to install. Then later told it will cost $330 for their technician to look at it. Solar power is now the least expensive. I totally regret going with this company. Didn’t let me know. I then contacted them again and they said they would arrange for a installer to install the unit when I had paid $350.00. They say they can't find installers to take the job. $2.70. But they don't. Looking at some genuine and not fake reviews, I see many Euro Solar complaints involving a range of shonky business practices. Company says it is a mistake, but future is clouded. We wait until 3/7/19, receive the replacement inverter .We then pay another $220 for this inverter to be installed. Should have purchased from an AUSTRALIAN OWNED solar mob. The European Solar Prize Award was established in 1994 by EUROSOLAR in cooperation with its national sections. Once the warranty expires on the new inverter I will have it replaced by an independent installer. Beware...once they have your money the service ends. Chez I’M.SOLAR, nous concevons des panneaux solaires à haut rendement tout en respectant l’environnement et les Hommes. But if we want to pay for a whole new inverter they can do it for 1/2 the price of other companies. Or better yet, don’t deal with them at all. I've never seen any euro solar installations but it seems like they couldn't be very good at the price you are paying, add to that who knows what gear they are going to turn up with and tell you it's great. Average payback time. Of course, no refund has ever been received.”. I strongly believe that if you use Euro Solar you are taking a risk. I now have my roof full with low electricity producing panels. Euro Solar Fined $145,000 For Shonky Practices. 4 years after my install, everything has been good. Very bad customer service too. Purchased 15kw system called a number of times to add another 3kws staff stated they would get some one to call me back. Forum Regular reference: whrl.pl/Re2hVM. As we have always said it pays to buy from a local company that offers quality products backed by full manufacturers warranties. I was pretty upset as the unit was only two and a half years old. My solar system was installed on the 17/6/18 I’ve had no trouble since then .l apologise for not getting in touch with you before this. When someone leaves a review of Euro Solar on SolarQuotes we ask them how many kW they bought and how much they paid. But not only has Euro Solar been responsible for some sloppy installations, the company has engaged in dishonest and illegal business practices. No one came despite me following up multiple times. Net cost of system. There has been a complete breakdown of communication and I have just had the old - "oh, it's on its way, it's Solax fault" etc etc. Euro Solar. So you would really want to be 100% sure you want to go with them before handing over any money. L’autoconsommation solaire avec nos panneaux solaires I’M.SOLAR, ne coûte pas plus cher et vos clients réalisent de réelles économies sur leur facture électrique. Euro Solar has a reputation for selling heavily discounted solar systems and in 2017 alone the Euro Solar group installed over 35,000kW of solar PV capacity (equivalent to 7000 5kW solar PV systems). If you have never heard of the company Worldwide Energy and Manufacturing Pty. If Euro Solar were merely competing on price and using cheaper panels and inverters while avoiding the worst products on the market they would not earn my ire. Euro Solar. Axel Berg, Chair, EUROSOLAR Section GermanyGallus Cadonau, President, Solar Agency, SwitzerlandProf. y-axis = number of companies who have that average score. Antonio R. Riverso, International Academy of Architecture, ItalyProf. This installer does not publish their standard system prices on the net. The European Solar Prize 2020 was awarded to nine laureates fighting for the energy revolution. Biggest mistake I have ever made. After only 3 years since installation the output of the 24 panels had deteriorated significantly to the point of near zero production. While it is not necessarily true that you get what you pay for, it is definitely true that you won't get what you don't pay for and if you buy a cheap system from Euro Solar don’t expect a high quality system. Arise Solar (Solar Retailer): 4.5 out of 5 stars from 1,897 genuine reviews on Australia's largest opinion site ProductReview.com.au. Brought our system Sept 2014. The views expressed by reviewers are theirs' alone, and do not necessarily reflect those of Peacock Media Group, which makes no representations as to the accuracy of the reviews. Euro Solar was required to hand over the 15,044 STCs they were not entitled to. Our aim is simple, to help our customers become as informed as possible about the world we love - Solar Energy. We also pledge to Donate $1 for every kW that we install from here on for coming 3 months to various authorities as needed. Full Disclosure: SolarQuotes is a commercial site, albeit one run by a solar enthusiast. We make money by referring you to installers we trust, if you ask for quotes through this site. They come nowhere close to meeting my standards for being a reputable installer. I believe this company is insolvent as of today. Euro solar sold me "high efficient" 250W panels, but now companies like LG or other big brands sell 300 plus watt panels.. so I now also realized that the product I bought was not what I was led to believe. Australia's biggest solar module retailer, Eurosolar, served with wind up notice from ATO. Despite Eurosolar having the installation on and completed by the 12th of Dec, and me recieving notification that Origin Energy had received notification of it being ready. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines. You can contact with us by email or phone and we will respond within 24 hours. Customer support Fast customer support. A full service solar integrator with capacity for commercial and residential design and installations, Arise Solar is known for aesthetically pleasing installations and premier customer service. Euro solar the worst solar company out, DON’T deal with them. Euro Solar installed my 5kw system in November 2015 and one for my pensioner mother at the same time. To get your quotes, please enter your postcode: DO NOT, UNDER ANY CIRCUMSTANCES DEAL WITH THIS COMPANY. That’s why it is illegal. When it comes to after sales service you're on your own. Since that day I'm struggling to get it fixed. PLEASE TELL Everyone To DON’T SIGN UP With EURO SOLAR. And sales man ALWAYS had a sob story to why he didnt call back when he arranged time to call me. I cancelled my installation with this company and requested a refund. In cooperation with EUROSOLAR's national sections, the winners are celebrated with a festive gathering in a different European city each year. And also, Euro Solar, fake reviews don’t impress anyone. $9,161 - $11,197. I am hoping that they don't respond by Friday 28/07/2020 then at least I will get a decent quality inverter via my insurance company at ZERO cost to me. Full stop. Renewable Energy Certificates Were Claimed Using 'non-genuine' Solar Panels. When searching for them you may wish to try “Eurosolar review” as many people squash their name into one word. I called and emailed Pat for my mum to tell him that since I have had my solar panels installed my Meter box has been tripping, Found the installation was really good and the 2 guys that did it where really good (we were their first battery installation for these guys) but the after sales side to it IS really bad we had ordered 3 batteries and had been charged for 3 only recieved 2 After 4 months of harrasing this company the 3rd battery finally arrived then decided 6 months later to get another battery and told we could get a 4kw battery so paid a depsit and ordered and 4 months later no battery had arrived when rang them about this not only was I told they were having problems getting another battery and they don't do 4kw batteries and that i'd paid for a 2.4kw battery Took them a month to give me back my depsoit I want to get some more batteries but really don't want to deal with these people. We are currently waiting for our new inverter to be replaced. I rang the company many times but they kept saying it's not their job to fix it, its installer's job but when I went with this company, I didn't know who was the installed or I never hired them and I paid the money to Euro Solar so for me it's their responsibility to sort this matter well I rang installer as well, was waiting from last 8 months and every time he's making excuses. Report this profile About Experienced Solar Consultant with a demonstrated history of working in the renewables and environment industry. Polite and well reasoned requests for review removal will be considered. We deliver solar products to all countries. When the installer came they told me they were paid $100.00.for the job. Do not recommend them at all. Euro solar have not even offered to pay half our bill out of common courtesy due to an inverter fault caused by poor installation. Contact with us . checked panels and loads are burnt out. They used to be known as “Australian Solar Panel” (since changed to "Australian Premium Solar"). They installed the panels down one side of my tiled roof, now that we have several heavy falls of rain, I have had to replace my inside ceiling, as they left holes and cracks in the tiles, did not fill them and did not inform us, so naturally the rain came inside the roof. Customer service people just say we will call you today and I don't hear from them. They unscrewed the roof then never screwed it at all and few days later we had heavy rain and all the water went inside the roof, damaged ceiling, insulation of my house. 2 went on to say 'I feel sorry for you having to deal with JFY TECH" "we can never get in contact with them". I was very happy with the system until it broke down. I would go lower with the star rating if it was possible. Overall solar system is performing up to expectations. EUROSOLAR is proud to present and award one of the most prestigious prizes in the field of renewable energy today. After installation we were randomly chosen to have the installation independenly inspected by the solar energy commission who found a list of faults wrong with the installement. I argued with them as I didn’t think I should have to pay this fee for something under warranty. we’ve good reason to believe SunBoost Solar and Arise Solar are a more moderen brand of Euro solar. In August this year we recived an electricity bill for $1050 when we checked our inverter it was not working. I bought a 5kw system from Eurosolar in 2014. I am yet to get any satisfaction. This has been going on for months....... Don't waste your time with this shoddy business and flashy brochures. This is the worst company to go for solar because their customer service is really bad, doesn't matter how many times you ring them they won't answer you back but when they need new customer, they'll ring you again and again won't even provide you enough time to think so Be Careful! System size. I wish we could get the panels removed and the inverter taken away and start again with another company. Show additional information. 5.1kW. Lt. $125,000 for: “...publishing fake testimonials and making false or misleading representations about the country of origin of the solar panels they supply.”. In the spirit of transparency, Euro Solar are welcome to respond to our criticism, and we'll link to that response here. This company had drawn out my contract long time ago while my house was being built. Project offer Need project quotation? red arrow = position of this company ( high is good ). Maybe you are the sort of person who likes to gamble, but I think the odds are stacked against you when dealing with this organisation. We didn't realise until 3 months later. Not even insurance work. While I would like to think it is possible for them to change their ways, I do not believe they will ever change themselves to that large an extent. posted 2017-Nov-15, 6:49 pm AEST ref: whrl.pl/Re2hVM. icarus26. Contacted customer service in October 2018 regarding solar panels that are not working and have been constantly given the run around ever since it is now 3 months they delivered the new panels in early December and no one had been in contact to arrange installation no one is returning my calls for my real estate agents emails or my emails. Consumers are being warned about signing up to expensive solar power systems after a surge in complaints about shonky solar companies and unscrupulous sales methods. Four quotes from Euro Solar reviews mentioning these problems are:: “...system does not work properly and they refuse to fix it. Company took my deposit and can’t get it back as promised. Publicising the legal threats and correspondence on your listing and our very popular blog. I wrote to management to request warranty documents and confirm that this payment was required. So 6 electricians have said almost exactly the same thing about this company and their products. We has asked repeatedly for a different brand, but they refuse saying if we want a different brand it will be chargeable . A PDF of the enforceable undertaking can be found here. This Solar System Promotion is available for standard metropolitan based installations only. We have about 200 solar installer clients throughout Australia that we've built up slowly since 2009. Today EUROSOLAR awarded the European Solar Prize to actors from seven different nations. 3.9 years. 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