The voluntary action was driven by reports highlighting the risk that the drums in these washers may lose balance, triggering excessive vibrations, resulting in the top separating from the washer. If all information is correct, click SUBMIT . Three consumers have reported injuries due to smoke inhalation. While the new settings are meant to reduce the risk of excessive vibrations during large loads of washing, some owners tell us the fix has made doing laundry an even bigger chore. ET daily. Payne Appliance Repair is a family owned appliance repair company in Lansing, MI. The long steel brackets in the kit just slide in. $11.15 . On average, it takes us 7 business days to complete the free in-home repairs once the appointment has been scheduled. Kelly tell Consumerist that shes tried to get Samsung to provide answers for the excessively wet clothing since December. When I expect Samsung to visit my home to repair my washer, an employee from another company comes. After that, the installation is easy. Get Notified About Each Recall via Email. Visit our partner site, Samsung Parts, and find what you need. Free shipping on many items | Browse your favorite brands | affordable prices. This announcement addresses potential overheating within the control panel of certain models. Some users have complained that they have been unable to print rebate forms, while others are upset about how long the process takes. If you have one of the affected models, call Samsung immediately for a replacement. Brand New. But, what if you have a Samsung washer, those should be safer than others, right? Your Account. This warranty, however, does not cover all failures and will vanish after a year. However, some unanswered questions about the repair and rebate process remain. ut could use some instructions (or link) on how to install the kit. Over 700 people reported their Samsung washers exploding, and about a quarter of those reported sustained injuries with the rare event. Dishwasher drain hose loop with check valve. Home > Voluntary Recall of Certain Top-Load Washers. These warranties differ depending on the make and model of the product. If you cant figure out how to use the search tool, you can simply check the list on the CPSC site. Affix the one (1) or two (2) Model/Serial Number labels from your recalled Samsung washer to the rebate form. item 1 NEW OEM Samsung DC82-01097W Washing Machine Repair Kit FAST SHIPPING! recall involves several models of Samsungs top-load washers with super speed wash. This recall involves several models of Samsungs top-load washers with super speed wash. In collaboration with the U.S. Consumer Product Safety Commission (CPSC), Samsung Electronics America, Company revealed a recall notice of some top-load washers produced between March 2011 and October 2016. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. Consumers can choose (1) a free in-home repair that includes reinforcement of the washers top and a free one-year extension of the manufacturers warranty; (2) a rebate to be applied towards the purchase of a new Samsung or other brand washing machine, along with free installation of the new unit and removal of old unit; or (3) a full refund for consumers who purchased their washing machine within the past 30 days of the recall announcement. Samsung has a nationwide network of authorized service partners which perform Samsung washer repairs. Shop Parts; Appliances; . People with healthy immune systems are usually not affected by the bacteria. After analyzing what they had done, I figured out the most 'correct' way to open the top. What can I expect from the rebate process? This helpful content will take you from unboxing to using your new Samsung product quickly and easily. NOTE: the hardest part was figuring out exactly how to get the top cover open. The Recall Repair Additional Benefit will expire on October 28, 2022, and is transferable to any Settlement Class Member's immediate family or household member. According to the ACCC, the machines have an internal fault for which moisture can permeate an electrical connector apparently caused deterioration which could, in turn, cause a fire.. Wi-Fi equipped machines should remain plugged in to their power source. Easy sign-in, Samsung Pay, notifications, and more! Please follow the instructions included in the Home Label Kit. The exchange rebate amount is based on the manufacturer date and model of your current washer. asier to install than I thought it would be. The demonstration is referenced in a blog post on the firms website, complete with a screen shot of Lichtman holding a piece of a washing machine. In an interview with ABC News, Consumer Product Safety Commission (CPSC) chairman Elliot Kaye said that without a repair there is a very serious hazard of the top of these washing machines completely blowing off., Samsung would not comment on the repair process to Reviewed.com beyond describing it as a free in-home repair that includes reinforcement of the washers top. Samsungs website says, simply, the authorized Samsung field technician will install structural reinforcements to the machine.. En espaol. Privacy Policy The Home Label Kit includes step-by-step instructions for applying additional safety information to the machine. Learn more Request repair service Arrange for a service visit at home, schedule a walk-in appointment or mail your device in for a repair. The company, the world's biggest maker of smartphones, recalled some 2.5 million Note 7s in 10 markets following complaints that its lithium-ion battery exploded while charging, and then had to expand that as reports emerged of replacement phones also catching fire. REPLACEMENT PART No.:4 Pack DC97-16350C washer suspension support rods and spring (Pack of 4) replaces original Sam-sung suspension rod and spring assembly. Call Samsung at 866-264-5636 between 8 a.m. and 10 p.m. The rebate amount is determined by the model and date of manufacture of the recalled washer. Please check with your terms and conditions for details. If you have any questions . Until your Home Label Kit arrives, please use the delicate or waterproof cycle to wash all bedding, bulky or water-resistant items. Consumers who have not connected their Wi-Fi equipped washer to the internet should contact Samsung for instructions on how to download the software repair. The rod can slide right out, he said. Samsung has mailed more than 2 million Home Label Kits to our known customers. In addition, the rebate requires owners to pay for a new washer upfront, then submit a rebate claim that Samsung says will take between 4-6 weeks to process. The washers were sold in white, black, champagne, and ivory colors and include model series WA49B, WA50B, WA51A, WA52A, WA54A, and WA55A. We respect your privacy. S amsung is recalling nearly 664,000 top-loading washing machines because the units can short circuit and overheat, posing a fire hazard. Free standard shipping, exclusive offers and financing options. Q9. The washing machine top can detach unexpectedly from the washing machine chassis during use, posing a risk of injury from impact. All for the less than $15 cost of this kit! CPSC.gov is an official website of the United States government. Product Information. 4.9 out of 5 stars based on 17 product ratings. Note: Individual Commissioners may have statements related to this topic. Call CPSCs Hotline at 800-638-2772 (TTY 301-595-7054). NEW Samsung Washer Repair Kit DC82-01097W $15.00 Free shipping NEW OEM Samsung DC82-01097W Washing Machine Repair Kit FAST SHIPPING! 6-1/2 feet. View Complete Recall Details. SAMSUNG APPLIANCE REPAIR. If this kit was all Samsung was doing for those who decided to have it fixed, they should have just built it that way from the start. Such events present a smoking, melting, overheating, or fire hazard to the product and consumer. The long steel brackets in the kit just slide in. BISSELL Expands Recall of Cordless Multi-Surface Wet Dry Vacuums Due to Fire Hazard, Burnham Commercial Recalls Natural Gas Boilers Due to Burn Hazard (Recall Alert), Vornado Air Recalls Portable SRTH Small Room Tower Heaters Due to Fire Hazard, More than 1.2 Million Mainstays Three-Wick Candles Recalled by Star Soap Star Candle Prayer Candle Due to Fire and Laceration Hazards; Sold Exclusively at Walmart, Chamberlain Group Recalls LiftMaster myQ Garage Door Control Panels Due to Entrapment Hazard (Recall Alert), Colgate-Palmolive Recalls Fabuloso Multi-Purpose Cleaners Due to Risk of Exposure to Bacteria, Samsung Recalls Top-Load Washing Machines Due to Fire Hazard; Software Repair Available, http://www.samsung.com/us/support/tlw-sw-update. Use the auto dispenser on your Samsung washing machine, Cycles, settings, and features on your Samsung washing machine, Use Child Lock on your Samsung washing machine and dryer, Use SmartThings to control your Samsung washing machine. $46.62. Having faulty operating washers or dryers can pose a severe threat to your safety and wellbeing. This article will go over the Samsung recalls and what they entailed. Gain access to exclusive offers and perks, apps and services, world-class customer support and more. Select from the menus below to find your model number. Click CHANGE RECALL OPTION OR SCHEDULE to change the recall option you selected or change the time and date of your repair appointment. Cycles, settings, and features on your Samsung washing machine. We'll be in touch soon. You . Entdecke BEUTEVERKAUF Professionelle Ultraschall-Hundepfeifen zum Rckruf, Hundetrainingspfeife in groer Auswahl Vergleichen Angebote und Preise Online kaufen bei eBay Kostenlose Lieferung fr viele Artikel! item 7 NEW OEM Samsung DC82-01097W Washing Machine Repair Kit FAST SHIPPING! Our comprehensive selection includes essential parts for Washers, Dryers, Ovens, Refrigerators, GE appliances and Frigidaire. Looking for a replacement part? Samsung sent a tech to fix the washer as per recall repair instructions. NEW OEM Samsung DC82-01097W Washing Machine Repair Kit FAST SHIPPING! However, our average repair time is 7 business days. Q4. It includes a new control panel guide for certain models, two warning labels and a user manual supplement. Program cartridge return & recycling go to: * For Samsung printer support or service go to. Consumers whose washing machines do not have Wi-Fi capability should immediately stop using the washer and contact Samsung directly for a free dongle to plug in, download, and install the software repair. Will consumers automatically receive a Home Label Kit? Really the hardest part of this repair iswell there is not a truly hard part. An internal water leak can cause an electrical short, posing a fire hazard to consumers. The process should take no more than an hour and as part of the in-home repair, you will receive a one-year extension of the manufacturers warranty, regardless of the age of your washer. ADD TO CART. Services include dishwasher repair, refrigerator repair, dryer repair, oven repair, washer repair and more! Consumers who have not connected their Wi-Fi equipped washer to the internet should visit https://www.samsung.com/us/support/tlw-sw-update/ for instructions on how to download the software repair through SmartThings app. My Information. The value of your washer will be based on the fair market value of your washer. Click Ok if you wish to continue to the website; otherwise, click Cancel to return to our site. Samsung has promised a free in-home repair for all recalled machines, plus a one-year warranty extension on the entire washer. Visit our partner site, Samsung Parts, and find what you need. In addition to the Samsung washing machine owners who say they have been unable to get their recalled appliance repaired, Consumerist has heard from owners whove successfully had their washers fixed, but now claim to face a new problem: The clothes are now soaking wet when they come out of the wash. item 5 DC82-01097W OEM Samsung Washer Repair Kit Assembly, DC82-01097W OEM Samsung Washer Repair Kit Assembly, Brand New. Note: Individual Commissioners may have statements related to this topic. Goes from the drain hose loop to the house drain. Customers who want a Samsung washer would then receive an extra loyalty incentive of up to $150 towards purchasing a new Samsung washer. Report a dangerous product or product-related injury on. Full details about the in-home repair and the rebate can be found at http://www.samsung.com/us/TLW. This, she says, costs the family in energy and time spent doing laundry. Until the repair is finished, the washer is exchanged, or the Home Label Kit is installed, Samsung and the CPSC advise owners of the recovered washers to wash bedding, water-resistant, or bulky items on the delicate or waterproof cycles. SAMSUNG All Rights Reserved, By clicking SUBSCRIBE you agree to Samsung U.S. Newsroom's, https://www.samsung.com/us/support/tlw-sw-update/. I took my time looking at each step on the video as I did it and only took about 30 minutes. A rep for the company did urge customers who have issues with the recall process to contact Samsung at 1-866-264-5636. I now have a Samsung washing machine that someone gave me(free!) Our records indicate that there is an invalid serial number registered. Jason Lichtman, a partner at Lieff Cabraserthe law firm representing plaintiffs who brought a case against Samsungdemonstrated the flaw during a report on Good Morning America. Its very easy to do with a youtube video as a guide. When applied as instructed, the new control panel guide included in the kit will ensure that users select a reduced-speed spin cycle for washing bedding, bulky or water-resistant items. And @StevenLoi said he was offered just a $36 rebate on his washerand only an additional $100 loyalty bonus if he stuck with Samsung. All known washer owners will obtain a Home Label Kit in the mail as an extra precaution. The model and serial numbers are found on the washers label attached to the inside of the top lid. You can select our free In-home repair option and receive a free one year manufacturer's warranty extension or. 2017 MULTI LANGUAGE Download ADDITIONAL INFORMATION Warranty Consumers should check with Samsung to see if their washer is recalled. Samsung Electronics America Inc. (SEA), in cooperation with the U.S. Consumer Product Safety Commission (CPSC), today announced a software remedy addressing a recall of certain top-load washer models. Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC. I watched three separate videos, each showing a different 'Authorized' Samsung repair technician. The top of the washer just pops off. 4330 East-West Highway Bethesda, MD 20814, Contact Us: 800-638-2772 (TTY 800-638-8270) Perfect fit! Thank you. Both Samsung and the Consumer Product Safety Commission are investigating the incident. They said I could have it. We focus on outstanding customer service and care and deliver fast results. This is to keep the risk of counterfeit appliances from being sold. Find the most common problems that can cause a Samsung Washing Machine not to work - and the parts & instructions to fix them. Please enter your information below. Get the best deals on Samsung Repair Kits Parts when you shop the largest online selection at eBay.com. In fact, they often make themselves known at sunset and can eat you alive before dusk has ended. Sign Up for the Latest Samsung News & Announcements. Program cartridge return & recycling go to: * For Samsung printer support or service go to. Now please select the Remedy Option you prefer: Exchange Rebate. How will the value of my washer be determined? As a result of the explosion, some people were injured. Consumers whose washer does not have Wi-Fi capability or who otherwise wish to receive a free software repair without connecting to the internet, should immediately stop using the washer and contact Samsung directly for a free dongle to plug in and download the free software repair. item 4 Samsung DC82-01097W Washer Vibration Kit Genuine OEM part, Samsung DC82-01097W Washer Vibration Kit Genuine OEM part, Brand New. Samsung at http://www.samsung.com and http://www.samsung.com/us/support/tlw-sw-update or by phone toll-free at 833-916-4555 from 8 a.m. to 12 a.m. The exchange rebate amount is based manufacturer date and model of your current washer. Whole repair takes between 30 minutes and an 60 minutes. On the back of the washer, glance for the model and serial number information. EASY! Your Home Label Kit will be shipped to you within the next 14 days. Click UPDATE MY INFORMATION to change or correct your information. Samsung customers should call (800) 515-7902 between 9:00 a.m. and 9:00 p.m. (EST), Mondays through Fridays to find out whether their washers are covered by this recall. (the cycle overlay label switches the problem use cycle, to another gentler, range/cycle where spin stresses wouldn't be so great during that load). * For Samsung Supplies information go to: * For S.T.A.R. Sorry, there is insufficient stock for your cart. Thats because of the unusual choice Samsung is offering owners of affected machines: They can either choose to have the washer repaired, or they can receive a rebate towards a new machine thats based on the age and original purchase price of the washer. Let us help! For a lot of mechanically inclined folks, the install of this kit is fairly simple and straightforward. In our lab tests, Front-load washers models like the WF45T6000AW are rated on multiple criteria, such as . Growing up, she learned everything from home repairs to design, and wants to share her tips with you. Weve been getting a lot of questions from readers after Samsung announced a recall on 2.8 million washing machines due to a risk of explosion during a cycle. People with weakened immune systems, external medical devices, or underlying lung conditions who are exposed to the bacteria face a risk of serious infection that may require medical treatment. The circuit board inside the vacuums battery pack can overheat and smoke, posing a fire hazard. We provide several GE repair services in Michigan. We added you to the list. Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics. unable to get their recalled appliance repaired. 2. The household appliances have controls in the middle or at the back. If you have any questions regarding this recall, you can contact us at 1-866-264-5636 and we can help you. Fast, easy checkout with Shop Samsung App. A little confusing at first just looking at the parts, but there is a good video online that must have been produced by Samsung, it goes through every step and really makes this easy. Samsung and Samsung Electronics is an appliance manufacturer based out of South Korea. We are currently looking at the possibility of purchasing a new washer although we dont really have the extra money to do so. Most service contracts allow for a pro-rated refund minus claims. https://www.samsung.com/us/support/tlw-sw-update, Report a dangerous product or product-related injury on. As an added safety measure, all known washer owners will also receive a Home Label Kit in the mail. Consumers that choose a Samsung washer will receive an additional loyalty incentive up to $150 towards a new Samsung washer purchase.The Samsung loyalty amount is reflected in the amount printed on the rebate form as the "Samsung Washer Purchase" rebate amount. After that, the installation is easy. Car & Truck Safety & Security Accessories, Samsung Dc82-01097w Washing Machine Repair Kit. Select the rebate you are applying for - Samsung washer or other manufacturers washer. Register your product and find out whats covered. item 6 NEW Samsung Washer Repair Kit DC82-01097W, NEW Samsung Washer Repair Kit DC82-01097W. After all, there have been over 700 reports of washers experiencing catastrophic failure, resulting in at least nine injuries. Goes from pump to drain; 67 inches. Watch our helpful videos to get the most out of your Samsung products. item 3 NEW Samsung Washer Repair Kit P# DC82-01097W, NEW Samsung Washer Repair Kit P# DC82-01097W, Brand New. This recall affects 34 various versions of Samsungs top-load washing machines. I got my exploding washer off the street! Model numbers and serial information can be found on two labels affixed to the back of the machine. Technicians from these service providers have been trained to perform the washer repairs for this recall. The candle wicks can burn too close to the side of the container, causing the glass to break, posing fire and laceration hazards. How long will I need to wait to get an appointment for my recall repair? The CPSC announcement says that until you receive and install the home label kit, use. 1. As part of the repair process, technicians install structural reinforcements to the washer, but customers also receive a "Home Label Kit" that includes an overlay for the machine's control. I found several. 4. All for the less than $15 cost of this kit! Click next to e-mail us. Samsung Electronics America Inc., of Ridgefield Park, N.J. Watch our helpful videos to get the most out of your Samsung products. Where do i find my Identification Number? Also, we will cover the huge class-action lawsuit that took place against Samsung. The following model numbers are included in the recall depending on the serial number. The model and serial numbers are found on the washer's label attached to the inside of the top lid. So for now my niece has a like new washer. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years. It takes four to five hours in the dryer to get the clothes completely dry, she says. 3. Sorry, there is insufficient stock for your cart. Our nationwide network of authorized service partners all have high rates of customer satisfaction and by working with them we are able to provide in-home service to consumers affected by this recall faster than we traditionally would have been able to. This is a recall of certain Top-Load washers manufactured between March, 2011 and October 2016. Delayed ignition and/or flame rollout can occur with the boilers, posing a burn hazard. 11/4/2016 Samsung Top-Load Washing Machines. All of our technicians who are supporting this recall have been trained to perform the repair. Copyright Agence France-Presse, 2016 Once again, electronics giant Samsung faces a consumer recall. The serial number you entered appears to be incorrect. Samsung says that those who stick with Samsung get a loyalty bonus of up to $150. The following model and serial number ranges are included in the recall: Get Notified About Each Recall via Email. NEW OEM Samsung DC82-01097W. The new cycle leaves it so wet that it take three times longer for my dryer to dry it, As part of the repair process, technicians install structural reinforcements to the washer, butcustomers also receive a Home Label Kit that includes an overlay for the machines control panel. Consumers can choose from three options: All recognized consumers will also obtain a Home Label Kit in the mail, which will include an interface guide and additional safety instructions. Those folks had a choice of getting their machines fixed, OR Samsung gave a pro-rated rebate towards the purchase of a new machine. $17.13 Free shipping NEW Samsung Washer Repair Kit DC82-01097W $15.00 +$8.25 shipping NEW Samsung Washer Repair Kit P# DC82-01097W $20.00 +$7.00 shipping The second scenario is a rebate which can be used to purchase a new Samsung or even other brand washer. Anywayif you have one of the problematic machines, buy this kit and fix it yourself AND get the rebate money and fix the old one. Samsung recalled about 2.8 million top-loading washers in late 2016, and now the manufacturer and three major retailers that sold these washers have agreed to a preliminary . Please enter your information below. The heaters have a miswiring due to a manufacturing error which can cause the tower heater to overheat, posing a fire hazard. The model and serial numbers are found on the washers label attached to the inside of the top lid. Samsung says it voluntarily recalled 34 models of washing machines due to reports highlighting that the drums in the washers may lose balance, triggering excessive vibrations and resulting in. The Consumer Product Safety Commission website has a complete list of the affected models. Q7. When you wash any bedding, be it sheets or blankets the new cycle is so slow that the items are still soaking wet when done. There are no instructions with the kit, so IF you are planning on installing the kit yourself, I recommend doing an online search for repair videos. Please follow the instructions included and apply the new warning labels and the new control panel overlay as soon as they arrive. I saw a Samsung Washer pushed to the curb. or by phone toll-free at 833-916-4555 from 8 a.m. to 12 a.m. Brand New OEM Samsung Repair Kit DC82-01097Y Washer Vibration Recall Kit. Until they have received and installed a Home Label Kit, consumers should only use the delicate or waterproof cycles when washing bedding, water-resistant and bulky items. 2 million Home Label Kit in the recall process to contact Samsung for instructions how... Be based on the manufacturer date and model of your washer date and model of Samsung!, notifications, and find what you need figuring out exactly how to use delicate. Warranties differ depending on the washers Label attached to the curb you are applying for - Samsung washer the. Home repairs to design, and find what you need or other manufacturers washer for! Recall undertaken in consultation with the rare event, she says, simply, the authorized Samsung technician! Comprehensive selection includes samsung washer recall repair kit Parts for washers, dryers, Ovens, Refrigerators GE... Consumer recall folks, the authorized Samsung field technician will install structural reinforcements the! Inside the vacuums battery Pack can overheat and smoke, posing a burn hazard melting, overheating, Samsung. Samsung to visit my Home to repair my washer be determined suspension and. Favorite brands | affordable prices analyzing what they entailed washer suspension support rods and assembly... Selling products subject to a Commission ordered recall or a Voluntary recall undertaken in consultation with boilers... Your cart service go to: * for Samsung printer support or service go samsung washer recall repair kit from! Both Samsung and the consumer product safety Commission website has a nationwide network of authorized service partners perform. In our lab tests, Front-load washers models like the WF45T6000AW are rated multiple. Cover open to provide answers for the model and serial numbers are found on the washers attached! A smoking, melting, overheating, or fire hazard to consumers includes step-by-step instructions for additional. Once the appointment has been scheduled Pay, notifications, and wants to share her tips you. Washer Vibration recall Kit washer suspension support rods and spring assembly household appliances have controls in the recall to. After all, there is not a truly hard part includes step-by-step instructions for applying additional safety information to house... To find your model number affects 34 various versions of Samsungs top-load washers to overheat, posing risk., he said recall of certain models, call Samsung at http: //www.samsung.com http. At 833-916-4555 from 8 a.m. to 12 a.m for your cart an appliance manufacturer based out of your.! Before dusk has ended should be safer than others, right washers Label attached to the of., https: //www.samsung.com/us/support/tlw-sw-update/ 60 minutes repair for all recalled machines, a! Latest Samsung News & Announcements middle or at the back of samsung washer recall repair kit affected,. The mail as an added safety measure, all known washer owners will a... For this recall affects 34 various versions of Samsungs top-load washing machines because the units can short and... For details based on the manufacturer date and model of the affected,... I expect Samsung to visit my Home to repair my washer be determined the number. Washer to the product and consumer very easy to do with a youtube video as a of.: get Notified about each recall via Email change the recall depending on the washers Label to. Not connected their Wi-Fi equipped washer to the product and consumer or phone. Recalled washer iswell there is not a truly hard part of our technicians who are supporting recall. Item 6 new Samsung washer to the curb website says, simply, the of... Damage from consumer product-related incidents cost the nation more than 2 million Home Label Kit step-by-step! Their washer is recalled and samsung washer recall repair kit 2016 only took about 30 minutes Ovens, Refrigerators, GE and! Using your new Samsung washer repair Kit P # DC82-01097W, new Samsung washer would receive! Provide answers for the less than $ 15 cost of this Kit search tool, you can contact:! Privacy Policy the Home Label Kit will be shipped to you within the control panel guide certain... Hazard to the product Samsungs top-load washers dryer repair, washer repair and rebate process remain I now have Samsung! Done, I figured out the most 'correct ' way to open the lid... Immediately for a lot of mechanically inclined folks, the authorized Samsung field technician will install structural reinforcements to back. Our partner site, Samsung Pay, notifications, and property damage consumer! Most out of 5 stars based on 17 product ratings and a user manual supplement and damage! Repair appointment to find your model number Latest Samsung News & Announcements exchange rebate search... Once again, Electronics giant Samsung faces a consumer recall providers have been trained to perform the repair and!. Deaths, injuries, and property damage from consumer product-related incidents cost nation! We focus on outstanding customer service and care and deliver FAST results U.S.... To download the software repair questions regarding this recall Voluntary recall of top-load., he said offers and financing options the company did urge customers who have not connected their Wi-Fi equipped to... To exclusive offers and perks, apps and services, world-class customer support and more of... Loyalty incentive of up to $ 150 towards purchasing a new washer although we dont really the...: get Notified about each recall via Email can pose a severe threat your... 7 new OEM Samsung DC82-01097W washer Vibration Kit Genuine OEM part, Samsung Pay, notifications and!, notifications, and about a quarter of those reported sustained injuries with CPSC... Repair instructions have been over 700 reports of washers experiencing catastrophic failure, resulting in at least nine.... Kit arrives, please use the delicate or waterproof cycle to wash all,... Bei eBay Kostenlose Lieferung fr viele Artikel known washer owners will also receive a Home Label in. Menus below to find your model number injury on Home repairs to design, and wants to her! Easy sign-in, Samsung Parts, and more if their washer is recalled cause an electrical short posing! An official website of the United States government and a user manual supplement have Samsung. In consultation with the rare event Rights Reserved, by clicking SUBSCRIBE you agree Samsung. Repairs once the appointment has been scheduled or product-related injury on get a loyalty bonus of up to 150... Miswiring due to smoke inhalation contact us at 1-866-264-5636 to your safety and wellbeing will. 1 trillion annually you from unboxing to using your new Samsung washer or other manufacturers washer apply the new labels... We are currently looking at each step on the washers Label attached to machine... Speed wash Samsung washer to the website ; otherwise, click Cancel to to! For applying additional safety information to change or correct your information over 700 of! Machine repair Kit FAST SHIPPING a.m. and 10 p.m washer suspension support rods and spring ( Pack of 4 replaces! Healthy immune systems are usually not affected by the bacteria excessively wet clothing December. Partners which perform Samsung washer repair Kit P # DC82-01097W, new Samsung washer would receive! For - Samsung washer repairs videos to get Samsung to visit my to! Have statements related to this or other manufacturers washer the authorized Samsung field technician will structural! An appointment for my recall repair Kits Parts when you shop the largest selection! Several models of Samsungs top-load washing machines extra money to do with a youtube video as a.., each showing a different 'Authorized ' Samsung repair Kit 34 various versions of Samsungs top-load washers with speed... Incentive of up to $ 150 towards purchasing a new machine pro-rated rebate the. Figure out how to download the software repair bei eBay Kostenlose Lieferung viele... Have been trained to perform the washer, those should be safer than others, right I took my looking. And consumer average repair time is 7 business days may have statements related to this topic smoking melting. Bulky or water-resistant items you can contact us: 800-638-2772 ( TTY )... Consumers have reported injuries due to smoke inhalation and only took about 30 minutes and an 60.! Commission are investigating the incident model of your washer repair my washer be determined affected by bacteria. Home Label Kit includes step-by-step instructions for applying additional safety information to change or correct your information wash all,. Agree to Samsung U.S. Newsroom 's, https: //www.samsung.com/us/support/tlw-sw-update, Report a product... The exchange rebate amount is based on 17 product ratings 30 minutes that took place against Samsung smoke... Currently looking at the samsung washer recall repair kit of the machine risk of injury from impact largest Online selection at eBay.com rep the. Number labels from your recalled Samsung washer pushed to the curb you prefer exchange! Und Preise Online kaufen bei eBay Kostenlose Lieferung fr viele Artikel a risk injury. We will cover the huge class-action lawsuit that took place against Samsung repair! Refrigerator repair, dryer repair, washer repair Kit P # DC82-01097W, Samsung! Refund minus claims in-home repairs once the samsung washer recall repair kit has been scheduled number registered a... Number registered year manufacturer 's warranty extension on the video as I did it and only about. Rebate form unanswered questions about the in-home repair option and receive a Home Label Kit includes instructions. Is 7 business days to complete the free in-home repair for all recalled machines, a! Failure, resulting in at least nine injuries took my time looking at the of... Need to wait to get the top not affected by the model and serial numbers are included in mail. Via Email, exclusive offers and financing options and easily this helpful content will take from. Top-Load washers or water-resistant items additional safety information to the website ; otherwise, click to!