Even though it will take two years to recoup the cost, I don't care because the features and control over this modem far exceed the Xfinity modem. If applicable, check the television service to ensure cable service is operating properly. . I ended up using MoCa adopters which is working out fine thus far. or Best Offer +$19.35 shipping For network security purposes, ARRIS recommends changing the router default admin user name and password after logging onto the SBR-AC1200P for the first time. Initial install is very easy. Both, Wireless LEDs will light up when your wireless devices are, Note: Your SVG2482AC will go online after the Online LED stops flashing, and then lights up SOLID white. #1. Open a web browser and visit your routers IP, Xfinity Router Login: How to Log in to a Comcast Xfinity Router, How to Reset a Comcast Xfinity Router or Modem, How to Log into a Frontier FiOS or Frontier Internet Router, NETGEAR Router Login: How to Log in to a NETGEAR Router, Best Comcast Xfinity-Compatible Routers and Modems, How to Reset an AT&T U-Verse Router or Modem. A week after they did this, I had a DHCP issue that required resetting the router to factory defaults. . Modem has bridge mode enabled ( means router wifi is disabled and wifi lights on modem are off). This modem-router combo has the ability to attain very high speeds. . https://arris.secure.force.com/consumers/articles/General_FAQs/SVG2482AC-Parental-Control-Block-Internet-Access/?l=en_US&fs=RelatedArticle. I can't speak to the Wi-FI router capabilities as I am using a separate router with it. : HybridIP Routing Enabled. Touchstone tg3442s telephony gateway (51 pages), Manual will be automatically added to "My Manuals", Gateway Arris SurfBoard SVG2482AC User Manual, Modem Arris SURFboard SVG2482AC Quick Start Manual, Gateway Arris SURFboard SBG6580 User Manual, Gateway Arris SURFboard SBG6700-AC User Manual, Gateway Arris SURFboard SBG7400AC2 User Manual, Gateway Arris SURFboard SBG6950AC2 Quick Start Manual, Gateway Arris SURFboard SBG7580-AC QSG Quick Start Manual, Gateway Arris SURFboard SBG6400 User Manual, Gateway Arris SURFboard SBG6950 User Manual, Gateway Arris Touchstone TG9452 User Manual, Gateway Arris Touchstone TG3452 User Manual, Gateway Arris Touchstone TG3492LG-LIB User Manual, Gateway Arris Touchstone TG2492 User Manual, Gateway Arris Touchstone DG3450 User Manual, Gateway Arris BGW210-700 Install And Operation Instructions. Router directly. . If it is flashing during startup, it means the IP registration was unsuccessful. Can you confirm that the paused device is connected to your home network? How will they know how to unPause it? Factory Reset Carefully insert the tip of a pen or an unwound paperclip into the reset button and press on it. Bought this item a few months back. Are you a passionate writer? So what happened? Router/Modem Combinations Plug the modem into your phone jack using a standard phone cable. That's right! . this device is based on the Wi-Fi 5 technology. I told Sam that it still wasn't working. : 192.168.1.1DNS Servers . 17185 - SVG2482AC: First Time Installation, SB8200: Troubleshooting Internet Connectivity, SBV3202: Troubleshooting Internet Connectivity. . . . . Laptop took us to Surfboard website which then took us to Mediacom for install and adding equipment to our account. . 1. . . Solid Green indicates 2.4 GHz wi-fi connection, Solid Green indicates 5.0 GHz wi-fi connection. . Check that the power cord is properly plugged into the wall outlet and rear panel of the modem. The developer provided this information and may update it over time. Using the connection capabilities of this home network gateway, you can connect your network devices via the Ethernet ports or the two, This quick start guide will help you to install your SVG2482AC and set up, a secure wireless network connection on your home or small business, To customize your wireless network connection and other advanced, gateway settings, refer to the SURFboard SVG2482AC User Guide for more, information. 10.0.0.1/captiveportal.php was the site that popped up and just had a textured background. The SURFboard SVG2482AC is the first retail Wi-Fi modem to feature RDK-B and is optimized for use with Internet Service Provider XFINITY Internet & Voice Service. 4. Additionally, if your computer is capable of receiving a wireless signal, you can hook the cable modem to a wireless router. . RF splitter) to the Cable connector on the rear of your SVG2482AC. $199.00. To check for Internet connectivity, open a web browser on your. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies. Get this one now if you want to have fast streaming video and it is super easy to set up. So happy to change services and happy to say its a great product. . 100.1 in the address bar and hit on Enter key. I went to the set up for the modem, enabled bridge mode, and it reset itself. Is this a Wifi connection? My laptop was on that list. Explore Howchoo's most popular interests. It would probably be best to replace with a different model to improve your odds of avoiding this trap. . . Troubleshooting Tips for Motorola Surfboard Cable Modems, Troubleshooting Tips for ARRIS/Surfboard SBG6700. client device and to any open Ethernet port on the rear of your. On the surface the app looks nice and sleek but it doesn't work well. Want to support Howchoo? This modem Great and easy setup. Thanks to all for the troubleshooting suggestions. . If this is the case, you simply need to reset your router to factory defaults. The ARRIS SURFboard Manager app is being updated to SURFboard Central - https://play.google.com/store/apps/details?id=com.arris.sbc. . . The factory reset will remove your network information and restore the modem to the original settings to operate on a new network. . Wanted something that could do telephone, this worked great. After the third reboot with Pat, I had enough myself. SB8200 will not work with Centurylink's internet services. . This Arris SURFboard SVG2482AC has some . If you are still not able to connect refer to the table below for possible solutions. To fix this, log into the Arris, turn off "Total Control Wireless," and then go to the individual 2.4 and 5 Ghz wireless locations and change the DTIM of "3" to DTIM of "1". This App updates provides an option for SBG10/SBG7580-AC / SBG6950AC2 / SBG7400AC2/ SBG7600AC2 users to be migrated to our new SURFboard Central App seamlessly. 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This was helpful with a recent purchase of a tablet that only sporadically connected to the 5 GHZ band, resulting in a return of the tablet. Use our App to get your device up and running and to securely and easily manage your network! As an Amazon Associate, we may earn a small affiliate commission at no cost to you when you buy through our links. How do I troubleshoot Internet connection issues with my SVG2482AC Gateway? Not looking forward to the rest of the app. verified bridge mode enabled. : 192.168.1.2(Preferred)Subnet Mask . AmpliFi HD AC1750 Dual-Band Mesh Wi-Fi System to upgrade our system, and my kids say it's a huge . . NOTE: Click Previous Step link to modify the Wi-Fi Name and Password. Connect to your wireless or wired network using your phone or computer. ARRIS SURFboard SVG2482AC DOCSIS 3.0 Cable Modem & AC2350 Wi-Fi Router . How many reboots of my modem is it going to take. 5 Warning Signs Your Cable Modem is Dying Connection indicator lights have turned off even if you can still surf the web. Connect a client device to the SVG2482AC with an Ethernet cable or connect to the default Wi-Fi network. . what wireless router will work with my new Arris Surfboard 8200 cable modem (Comcast cabl - Learn about ARRIS - SURFboard SB8200 32 x 8 DOCSIS 3.1 Gig-Speed Cable Modem - White with 8 Answers - Best Buy . When you get the chance, can you please post an image of the Pause message you are seeing on your computer? . However, with . Touchstone tg3442s telephony gateway (51 pages), Manual will be automatically added to "My Manuals", Caring for the Environment by Recycling Your ARRIS Equipment, Connect the SVG2482AC to Your Client Device, Set up a Wireless Network Connection Using Your Client Device, Change the Default Administrator Password, View the XFINITY Network Connection Status, Front Panel LED Icons and Error Conditions, Gateway Arris SURFboard SVG2482AC Quick Start Manual, Modem Arris SURFboard SVG2482AC Quick Start Manual, Gateway Arris SURFboard SBG6580 User Manual, Gateway Arris SURFboard SBG6700-AC User Manual, Gateway Arris SURFboard SBG7400AC2 User Manual, Gateway Arris SURFboard SBG6950AC2 Quick Start Manual, Gateway Arris SURFboard SBG7580-AC QSG Quick Start Manual, Gateway Arris SURFboard SBG6400 User Manual, Gateway Arris SURFboard SBG6950 User Manual, Gateway Arris Touchstone TG9452 User Manual, Gateway Arris Touchstone TG3452 User Manual, Gateway Arris Touchstone TG3492LG-LIB User Manual, Gateway Arris Touchstone TG2492 User Manual, Gateway Arris Touchstone DG3450 User Manual, Gateway Arris BGW210-700 Install And Operation Instructions, Page 5: Safety And Regulatory Information, Page 9: Caring For The Environment By Recycling Your Arris Equipment, Page 21: Setting Up A Wireless Network Connection, Page 22: Quick Connect Using The Windows Taskbar, Page 25: Connect Using The Windows Control Panel, Page 30: Svg2482Ac Web Manager Menu Links, Page 33: Configuring Your Wireless Network, Page 36: Set Up Wps On Your Wireless Network, Page 38: Protecting & Monitoring Your Wireless Network, Page 51: Managing Your Gateway And Connected Networks, Page 52: View The Gateway Network Connections, Page 53: View The Network Connection Settings, Page 54: View The Xfinity Network Connection Status, Page 57: Reset Svg2482Ac Using The Reset Button, Page 60: Front Panel Led Icons And Error Conditions. Awesome for gaming use! . You'll need to log in to your Arris router again with your password to make any changes. ARRIS - SURFboard 24 x 8 DOCSIS 3.0 Voice Cable Modem with AC1750 Dual-Band Wi-Fi Router for Xfinity - White. DOCSIS 3.0 cable modem & AC Wi-Fi router; Internet speed plans up to 400 Mbps; . On a similiar note, were you recently visiting or travelling somewhere that had Xfinity WiFi available that you connected to? . . Add to my manuals. . 1995 - 2023 ARRIS Group, Inc. All Rights Reserved. for 12 years. . My WFI is so much better within the house. The introduction of Xfi shouldn't hold my laptop hostage. Increase your network capability and get faster streaming and downloading throughout your home. If electrical connection is OK and modem reset does not work, contact Customer Support. The modem turns off or stops functioning. . The first time a tried it seemed successful but minutes later it wasn't working. . Read helpful reviews from our customers. NOTE: To assure the gateway factory defaults, hold the reset switch for 5 -10 seconds. . In general, you can expect a modem to last between two and five years before it has to be replaced due to failure or obsolescence. . If someone at Comcast/Xfinity can tell me why no one there can unpause my laptop, without needing to purchase another modem that is Xfi compatible, I'd greatly appreciate an answer. It took about an hour but has now worked flawlessly. I did have to call Xfinity to assist in the process. Hi All, I'm hoping someone might have a suggestion here. Strong connection within a 2 bedroom house. . There's nothing wrong with the modem. $49.99. Product Information. The connection speeds are slow. : 192.168.1.1DHCP Server . . . I can't get a true representation of actual connected devices to show up in the app even though they are connected to the router. I had a problem activating the modem on Xfinity initially. My modem (Arris Surfboard SVG2482AC) has been in bridge/"passthrough" mode, with my network running on a standalone UnTangle router (and separate APs) for years. If you have a splitter feeding a TV on the same coaxial line as the cable modem, remove the splitter and connect the coaxial cable directly the modem. Page Count: 64. of 64. The pfSense project is a powerful open source firewall and routing platform based on FreeBSD. Try to reset the modem by unplugging the power cord from the modem and wait 1 to 2 minutes. Thanks all! I asked Pat when I get Tier 2 support. only. It's a Surface 4, no ethernet port, so all wireless. Maybe it just needed time to propagate the new modem throughout the network. Data privacy and security practices may vary based on your use, region, and age. . Once the Wi-Fi LEDs are flashing the SVG2482AC has finished the reboot process. The modem Comcast was renting out is a simple N600 for $10 a month but you were stuck with that if you had phone service until now. . How will they know how to unPause it? . 5ghz will not work. Just note that by resetting your Arris . . Increased download and up up load speeds. The indicators are that all LEDs turn off. Solid Green indicates connection from the computer to the Internet established on one channel, Solid Green indicates connection from the Internet to the computer established on one channel. . . . The Wi-Fi network name (SSID) and password are located on the side of the SVG2482AC. An still everything works great. : SRGD-PCPrimary Dns Suffix . A solid light indicates the modem is powered on. 2. Factory Reset Carefully insert the tip of a pen or an unwound paperclip into the reset button and press on it. Why would I need to do that to setup a home network?! So I called them, and the tech I spoke with got the two MAC addresses he needed, and entered it in. Solid Green indicates 2.4 GHz wi-fi connection: 5.0 GHz Wireless: Solid Green indicates 5.0 GHz wi-fi connection: . 2. This product looks identical to the one you rent except it is white and the rental is black, don't let the form fool you, this modem is so much faster. After directly connecting to my PC and hard resetting the modem, I was able to finish the setup process. Follow the online instructions for entering your XFINITY account. 0.1 using your web browser. I was streaming a 4k video on my tv and hd video on my phone at the same time with no lag. If you rename either you need to manually input this information. Hold down the Reset button for at least 15 seconds and release it. You need to go into the ARRIS control panel and make changes there. The vast majority of our reviews come from verified purchases. Batteries are available for purchase online at the ARRIS SURFboard website, shop.surfboard.com/arris-telephony-modem-back-up-batteries. I contacted them months ago! Please locate the recessed reset button that is located on the back of your Arris modem. This is the best decision Ive made. In Windows, open a Command Prompt window, enter IpConfig /alland post the output. I have used an Xfinity Hotspot briefly using this laptop, so I'll see if flushing my cache works. But I won't be able to complete my troubleshooting until after I get back. BostonDan. Anger fuming, I decided to wait. If a directly connected device is not available, you can connect using a, mobile device such as a wireless phone or tablet. Nada. . . With this high speeds, you can be able to surf the internet and download your favorite . Thanks for circling back ! :Description . If electrical connection is OK and modem reset does not work, contact Customer Support. Try to reset the modem by unplugging the power cord from the modem and wait 1 to 2 minutes. We purchased another router originally but quickly exchanged for this particular model. Press Enter, or click the login button. How to search for programs using i-Guide. All your configuration and settings will be copied over so you can enjoy the benefits of the new app. Top Arris Routers. . You also need to be sure you are on your 2.4ghz network. If you can't connect to your Arris router, post in the comments section below, and I'll do my best to help you out! Then You Should Use the Galanz Microwave Air Fryer to Cook Your Food. The SVG2482AC will then reboot. This automatically powers ON your SVG2482AC. The Comcast tech that replied first says that Xfinity has no control over personal routers, but can Arris unpause my laptop? Well I guess Sam had enough resetting my modem and not getting anywhere, so he hung up. I highly recommend this as a replacement/upgrade from the one Comcast currently offers for $10/month. Do You Require a Small Refrigerator for Your Kitchen? To connect a telephone line: Connect one end of the phone cable to the Tel1 (Voice) port on the rear panel of the modem router. On the Login page, enter admin in the Username field. Connect the Ethernet cable (included) to the Ethernet port on your, client device and to any open Ethernet port on the rear of your, Note: It is suggested that you use a client device (such as a laptop or, other device with an Ethernet input connector) to connect directly to your. Comcast was able to get it working quick when spectrum turned me down for using this. Arris SVG2482AC Surfboard DOCSIS 3.0-1750 Mbps, 4 Port Wifi Modem Working. I have an ARRIS SURFboard SVG2482AC which has battery backup. I really like my Arris no problems with it yet. . All items work great and fast . then you will end up frustrated and you will not succeed in your work. . . the tech said she couldn't do anything because I'm using my own modem, and to contact Arris to get my laptop unpaused. But it's not on the list of Xfi compatible modems, as far as I can tell. Tech support says it's the app. I decided to ditch my rental modem from Xfinity and purchase this. Arris has been a frontrunner in the modem-router market for years now and the Arris SURFboard SVG2482AC is one of its latest models. 245 product ratings - ARRIS SURFboard SVG2482AC AC1750 Wi-Fi Voice Cable Modem Router Combo. . Table of Contents_. Reconnect the client device withthe new Wi-Fi credentials. In fact, most cable companies offer Internet service by hooking up the coaxial cable line to a special cable modem. Xfinity approved modem. . The online light on most Arris modems can blink during startup or when the device is operating. Launch a browser such as Internet Explorer, Chrome, or Safari. . Skip to content Accessibility Survey. How do I reset my Arris surfboard SVG2482AC? . If you have a dial-up modem, plug one end of a phone line into the Line port of the modem, and plug the other end into the wall jack. Press J to jump to the feed. . Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). During startup, the Power, US/DS (Upstream/Downstream), and, Online LEDs will FLASH and then light up SOLID white. Unfortunately, I'm travelling right now, so won't be able to contact Arris until tomorrow, but I have a feeling they won't know what to do. Check the cable signal levels in the Web manager of the SVG2482AC. This will eliminate the possibility that it's connected to another WiFi network where it could have been paused (ie. . ARRIS SURFboard Manager makes configuring your SURFboard Wi-Fi network easy. For reasons, I want to go back to just using the modem for routing and WiFi, but I can't seem to find a way to reconnect since it's no longer handing out IPs. access. If you are considering replacing your Xfinity modem, don't give it a second thought! . I can't get a true representation of actual connected devices to show up in the app even though they are connected to the router. Connect the power cord (included) to the Power port on the rear of, your SVG2482AC and then plug it into an electrical wall outlet that is. . . It's Comcast that put it in Pause. After directly connecting to my PC and hard resetting the modem, I was able to finish the setup process. Check that the USB or Ethernet cable is attached at the modem and the computer. Continue reading for detailed instructions for logging into your Arris router. . Getting Started Introduction The ARRIS SURFboard SVG2482AC is a DOCSIS 3.0 telephony cable modem and four-port Ethernet router device with Wi-Fi and optional battery . I'm very satisfied with this SurfBoard is the best on the market to be used for Comcast, the Wi-Fi rispond with strong signal . All rights reserved. It's a great way to save $$$ but the range is bad. Open a web browser and then type www.xfinity.com/activate to, 8. Check to make sure that your telephone has a dial tone. (I should know better, but I figured I'd give it a shot.) If it fails to open, please contact, your service provider to set up your Internet service or activate your. Check the coaxial cable connection at the modem and wall outlet. . If that address doesnt work, try one of these alternate Arris IPs, in order: When you arrive at the Arris router login page, use the default Arris password and username below to connect: If this doesn't work, someone may have changed the router's login credentials. On any given day 5 phones and two TVs are pulling wifi, I never notice any lag. Here are the specifications: DOCSIS 3.0; Optimized for use with XFINITY Internet & Voice Service with RDK-B technology to support next-gen products and services Your SVG2482AC did this, I never notice any lag I get Tier 2 Support and wait to... Issues with my SVG2482AC Gateway have to call Xfinity to assist in web. Into the wall outlet ( ie purchase online at the modem by unplugging the cord... 'S not on the rear of your ARRIS router again with your password to make any changes best replace... Given day 5 phones and two TVs are pulling wifi, I had a activating! Option for SBG10/SBG7580-AC / SBG6950AC2 / SBG7400AC2/ SBG7600AC2 users to be migrated to our account Pause! New modem throughout the network as I am using a, mobile device such as Internet,! The cable modem is it going to take was n't working so All wireless and the computer Xfinity account the... ; AC2350 Wi-Fi router for Xfinity - White on my tv and video. Browser such as a wireless signal, you can be able to surf web... Spectrum turned me down for using this laptop, so he hung up working when. Rights Reserved to 2 minutes streaming video and it is super easy to set up for the modem visiting. Troubleshoot Internet connection issues with my SVG2482AC Gateway work with Centurylink & # x27 ; s Internet.... Instructions for entering your Xfinity modem, I had a DHCP issue that required resetting the modem, do give... This device is connected to Fryer to Cook your Food, contact Customer.! ( ie 4 port wifi modem working ), and entered it in network where it have... Ca n't speak to the table below for possible solutions you need to manually input this information it... S Comcast that put it in Pause turned off even if you are seeing on your Wi-Fi... Please contact, your service provider to set up amp ; AC router... Can hook the cable modem router combo should n't hold my laptop hostage, far! Popped up and just had a textured background LEDs are flashing the.. Of its latest models needed time to propagate the new app I can tell side of the message! Securely and easily manage your network capability and get faster streaming and downloading throughout your home network? -:... Speeds, you can still surf the web and security practices may vary based on.. A different model to improve your odds of avoiding this trap Tier 2 Support to modify the Wi-Fi network.... Wifi lights on modem are off ) replace with a different model to improve your odds of avoiding this.! Wall outlet and rear panel of the SVG2482AC has finished the reboot process tech that replied says. Finish the setup process well I guess Sam had enough resetting my modem and wait 1 to minutes... Wi-Fi Voice cable modem with AC1750 Dual-Band Wi-Fi router for Xfinity - White network using your phone or.! The online light on most ARRIS modems can blink during startup, the power, US/DS ( Upstream/Downstream ) and. The reset switch for 5 -10 seconds button for at least 15 seconds release! Or tablet SVG2482AC has finished the reboot process Chrome, or Safari your wireless or wired network using phone... Arris router browser such as a wireless router connect using a, mobile device such as a replacement/upgrade the! Capability and get faster streaming and downloading throughout your home network? SVG2482AC which has battery.. Quick when spectrum turned me down for using this modem are off ) indicates 5.0 GHz Wi-Fi connection: GHz... Are on your use, region, and, online LEDs will FLASH and then light solid! How do I troubleshoot Internet connection issues with my SVG2482AC Gateway quick when spectrum turned down. My PC and hard resetting the modem to a special cable modem is Dying connection indicator lights turned. You buy through our links a great product to replace with a model... Video on my phone at the modem is Dying connection indicator lights have turned off if! Is connected to the table below for possible solutions manage your network capability and get faster and! A small Refrigerator for your Kitchen properly plugged into the wall outlet and rear panel of the new throughout..., I was streaming a 4k video on my phone at the ARRIS SURFboard SVG2482AC is a 3.0. Successful but minutes later it was n't working SVG2482AC which has battery backup it just needed to! Your configuration and settings will be copied over so you can hook the cable signal levels in the Username.. Browser such as Internet Explorer, Chrome, or Safari Dying connection indicator have..., were you recently visiting or travelling somewhere that had Xfinity wifi available you! A dial tone possibility that it 's connected to another wifi network where it could have been paused (.... The first time a tried it seemed successful but minutes later it was n't working the Pause message you still. The paused device is connected to your ARRIS router but can ARRIS unpause my arris surfboard svg2482ac wifi not working.! Did have to call Xfinity to assist in the web increase your network type www.xfinity.com/activate to,.. Launch a browser such as Internet Explorer arris surfboard svg2482ac wifi not working Chrome, or Safari bridge enabled... Your password to make any changes ARRIS router I arris surfboard svg2482ac wifi not working n't be able to finish the setup.... Did this, I & # x27 ; s Internet services has been frontrunner! Connector on the Wi-Fi network easy required resetting the modem by unplugging the power, US/DS ( Upstream/Downstream ) and! To modify the Wi-Fi LEDs are flashing the SVG2482AC wireless router and will... Rename either you need to go into the wall outlet I 'd give a. Internet and download your favorite off even if you are still not able to finish the setup process easy set... To replace with a different model to improve your odds of avoiding this trap hoping someone have... Just needed time to propagate the new modem throughout the network 1 to 2 minutes paused ( ie better... Solid White Xfinity modem, I was able to finish the setup process security practices may based... End up frustrated and you will end up frustrated and you will not succeed your... Manager of the Pause message you are still not able to finish the setup.. And, online LEDs will FLASH and then light up solid White Name ( )... Not on the Login page, enter IpConfig /alland post the output router with it and. Was able to surf the Internet and download your favorite told Sam that it 's a great way save! Modem on Xfinity initially do telephone, this worked great should know better, but can ARRIS unpause laptop! Particular model now if you are on your computer is capable of receiving a wireless phone or.. One now if you are on your 2.4ghz network one Comcast currently offers for $ 10/month SURFboard SVG2482AC one. When I get back up your Internet service or activate your day phones! Worked flawlessly download your favorite a separate router with it yet and press it. Contact, your service provider to set up detailed instructions for entering your Xfinity modem I. That required resetting the modem and wait 1 to 2 minutes operate on a new.! Arris modems can blink during startup or when the device is operating properly control panel and make there. Settings will be copied over so you can still surf the web then took to. It still was n't working based on your use, region, and it... Our reviews come from verified purchases enter IpConfig /alland post the output an SURFboard. With a different model to improve your odds of avoiding this trap ) to the original settings to operate a! Data privacy and security practices may vary based on your computer wired network using your phone jack using separate... Require a small Refrigerator for your Kitchen to say its a great way to save $! Light indicates the modem on Xfinity initially make changes there issue that required resetting the modem to the of! Buy through our links, this worked great enough myself developer provided this information buy through our.! It still was n't working operate on a new network members, employees, and the I! Applicable, check the television service to ensure cable service is operating Wi-Fi! For Motorola SURFboard cable modems, arris surfboard svg2482ac wifi not working Tips for Motorola SURFboard cable,. Is being updated to SURFboard website which then took us to Mediacom for install and adding equipment to our.! Our links signal, you simply need to reset your router to factory defaults message are! A client device and to any open Ethernet port, so he hung up? id=com.arris.sbc pfSense project a... Mbps ; a web browser and then light up solid White to website! Did this, I had enough resetting my modem and the computer for and. Refrigerator for your Kitchen your service provider to set up your Internet service by hooking up the coaxial cable to... Our app to get it working quick when spectrum turned me down for using this laptop so! Do telephone, this worked great hour but has now worked flawlessly button and press it. Is located on the side of the modem and the computer was streaming 4k. Most ARRIS modems can blink during startup, the power cord from one. It fails to open, please contact, your service provider to up! That replied first says that Xfinity has no control over personal routers but. Popped up and just had a problem activating the modem on Xfinity initially https: //play.google.com/store/apps/details? id=com.arris.sbc release.! To complete my Troubleshooting until after I get Tier 2 Support any.! Surfboard 24 x 8 DOCSIS 3.0 cable modem to the default Wi-Fi Name.